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Create and send an Email campaign

Create your first Email campaign

Video guide

Video guide

Video guide

Learn how to create and send effective email campaigns with Bird. This guide covers:

  • Campaign prerequisites and initial setup

  • Recipient selection and list management

  • Message template selection and language localization

  • Campaign preview and test message distribution

  • Scheduling options with timezone considerations

Step-by-step guide

Step-by-step guide

Step-by-step guide

In this guide, we'll walk you through setting up and sending your first email marketing campaign with Bird.

What you'll need

  • An installed Email channel instance.

  • An Email message template.

  • A list or segment or customers that have opted-in to receive marketing messages on Email.

In this guide, we'll walk you through setting up and sending your first email marketing campaign with Bird.

What you'll need

  • An installed Email channel instance.

  • An Email message template.

  • A list or segment or customers that have opted-in to receive marketing messages on Email.

In this guide, we'll walk you through setting up and sending your first email marketing campaign with Bird.

What you'll need

  • An installed Email channel instance.

  • An Email message template.

  • A list or segment or customers that have opted-in to receive marketing messages on Email.

Step 1: Start a New Campaign

Step 1: Start a New Campaign

Step 1: Start a New Campaign

  1. Navigate to your Marketing Dashboard

  2. Click Campaigns, then select Create in the top-right corner

  3. Choose Email as your campaign channel

Step 2: Set Campaign Basics

Step 2: Set Campaign Basics

Step 2: Set Campaign Basics

  • Campaign Name: e.g., “Broadcast Campaign”

  • Tags (optional): Add tags like promotions or newsletter to help organize campaigns

  • Recipients:

    • Select one or more lists or audiences

    • Add an exclusion list if needed (e.g., suppressed contacts)

  • Optional Toggles:

    • Skip recently emailed contacts

    • Enable global holdout to exclude a test group for performance tracking


Click Continue to Content

Step 3: Configure Sender and Content

Step 3: Configure Sender and Content

Step 3: Configure Sender and Content

  • Sender Settings:

    • Select your Email channel instance

    • Add a Sender Name and Email Address

    • (Optional) Add a Reply-To address

  • Locale Settings:

    • If your template is localized, select the language to send and the locale matching method

  • Message Template:

    • Choose Drag-and-drop

    • Select the email template you want to use

    • Preview and confirm the selection

Step 4: Edit and Review

Step 4: Edit and Review

Step 4: Edit and Review

  • Edit template if needed (click Edit) or swap in another

  • Once you’re satisfied, click Review

  • On the Review page, check all campaign details and make final edits if necessary

Step 5: Test and Finalize

Step 5: Test and Finalize

Step 5: Test and Finalize

  • Send a Test Message before launching:

    • Select a recipient under Send To

    • Click Send a Test Message

  • Confirm:

    • The email renders correctly

    • All dynamic variables are populated

    • Media, buttons, and links are working

    • Grammar and spelling are correct

Step 6: Schedule or Send

Step 6: Schedule or Send

Step 6: Schedule or Send

  • Click Schedule or Send

    • Schedule:

      • Choose between recipient’s local timezone or a fixed timezone

      • Set a date and time

      • Click Schedule

    • Send Now:

      • Click Send to send your campaign immediately

And that's it — your email campaign is ready to go!

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R

Reach

G

Grow

M

Manage

A

Automate

Company

Newsletter

Stay up to date with Bird through weekly updates to your inbox.

By submitting, you agree Bird may contact you about our products and services.

You can unsubscribe anytime. See Bird's Privacy Statement for details on data processing.

Let’s connect you with a Bird expert.
See the full power of the Bird in 30 minutes.

By submitting, you agree Bird may contact you about our products and services.

You can unsubscribe anytime. See Bird's Privacy Statement for details on data processing.

Company

Newsletter

Stay up to date with Bird through weekly updates to your inbox.

By submitting, you agree Bird may contact you about our products and services.

You can unsubscribe anytime. See Bird's Privacy Statement for details on data processing.