Learn / Platform basics / Getting verified on Bird: the Verification page
Getting verified on Bird: the Verification page
2:56 min
Sooner or later Bird asks you to verify your account, and it usually happens at the worst moment: you go to claim a sender ID or buy a phone number, and you get told there are verification steps you haven't finished. In this video we start from exactly that refusal, follow it to the Verification page, and walk the whole thing — what each requirement is, what it unlocks, and what to have ready before you start.
What we cover
- What the Verification page checks, and why
- Uploading the documents Bird asks for
- What changes once your workspace is verified
Transcript
Auto-generated from the video.
Hey, and welcome back to another video. Today we're going to be looking at a Bird verification service to verify your business within the Bird platform. Not to be confused with the verify product that you can use to authenticate your end users. The verification process is required in order to purchase a phone number or if you want to register a personal sender ID for the SMS product.
Now, when we're inside the Bird application, I'm just quickly going to navigate to SMS and senders to show how this process looks if you haven't set up a verification process. So, in this case, I want to start verifying my Aviary Shop sender ID for the Netherlands. When I click register, I'll get an error saying that I need to complete a verification. You can follow the button right there or you'll be able to find the verification tab in the menu on the home page. Now, there's two types of verification that we need to complete. We've got the phone verification and we've got identity verification.
Let's start with the phone verification. We click start verification and we fill out our phone number and we send a code. Now, this actually makes use of the Bird verify solution in order to verify myself as a user. And that's it. Phone verified.
Now, the second verification is a bit more complex. This is for us to actually identify who you are as a human. This is actually required in a lot of use cases to make sure that you are able to Now, the second step is identity verification. We require to do identity verification for various of our products such as numbers purchasing or sender ID registration. In order for you to only have to complete this process once, we have one centralized verification flow.
To start the verification, you'll be taken to our partners page. Here we're going to start the verify process. We're going to give our location for ID. We select the type of document that we have. And then we're going to continue on a different device. Now, once you scan the QR code, there will be steps within the platform that you're going to take, which I'll just do right now, and then I'll take come back once I've completed those.
All right, I've completed the verification steps within the platform. And once verification is complete, you're taken back to the Bird platform, and we can see that my verification completed instantly. Now, in some cases, it might be that the verification process takes a bit longer.
This depends on destinations and other factors that Bird doesn't influence themselves. Now, if you've got any questions about the verification process, you can always reach out to our support. Once you've been verified, we're now going to be able to register sender IDs or purchase numbers, for which we've got separate videos lined up. Now, as always, want to thank you for your time, and happy sending.