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E12085 — SMSSuppressionNotRemovable

This suppression records the subscriber's own opt-out, so it cannot be removed.
  • HTTP status: 422
  • Type: validation_error
  • Name: SMSSuppressionNotRemovable

What to do

The subscriber texted a stop keyword to this sender. Only they can reverse it, by texting a start keyword to the same sender, so there is nothing to retry here. Suppressions you added yourself carry reason manual and can be ended.