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Knowledge base

The knowledge base is the practical, how-do-I side of Bird — setting up your account and domains, keeping deliverability healthy, and sorting out problems when they come up. Where the Guides explain how to build on the API, these articles help you operate day to day.
  • Getting started — create your account and workspace, tour the dashboard, and invite your team.
  • Account & security — login and MFA, API keys, the audit log, and SSO.
  • Billing — plans and pricing, usage and invoices, payment methods and the wallet.
  • DNS & domains — step-by-step DNS setup for every major registrar, and why a domain might not verify.
  • Deliverability — warming, list hygiene, staying out of spam, and the Gmail & Yahoo sender rules.
  • Compliance — consent, data privacy, and CAN-SPAM in plain language.
  • Troubleshooting — bounces, rejections, throttling, delays, and common error messages.
  • FAQ and Policies — quick answers and the rules of the road.