Trustpilot
Trustpilot + Bird. Collect and manage reviews through messaging. Request Trustpilot reviews via WhatsApp and SMS, and respond to feedback in real time.
What you can do
Review requests
Send Trustpilot review invitation links via messaging channels
Review notifications
Get notified when new reviews are posted
Response automation
Automate review response workflows from messaging
Sentiment routing
Route negative reviews to support teams via messaging
How it works
Connect Trustpilot via API key. Bird sends review invitation links at optimal times via messaging. Configure notifications for new reviews and automated response workflows.
Use cases
Post-purchase reviews
Request reviews via WhatsApp 7 days after product delivery
Reputation management
Alert teams to negative reviews for immediate messaging-based follow-up