+81%
Conversion improvement
On highly personalized messages vs. generic ones.
+40%
Conversion rate
On messages that use rich and interactive content vs. plaintext.
99%
Click-through rate
Prime Video achieved a 99% reply rate from users who interacted with an ad.
Data synchronization
Effortlessly sync real-time data between your store and combine it with any other platform you use.
360 customer profiles
Create unified customer profiles using customer preferences, behaviours, events and more.
Triggered journeys
Automate messaging journeys for events like abandoned carts or new subscribers. Design each journey with ease, using our drag-and-drop builder.
Support for multiple channels
Choose the right channel for the purpose, such as delivery updates via SMS, nurture campaigns via Email, or limited-time offers via WhatsApp.
Precise segmentation
Segment and target BigCommerce customers based on purchase history, lifetime value, frequently browsed categories, and more.
In-depth reporting
Measure and compare campaign performance with pre-built dashboards and reports. Compare performance in real-time on a global scale, by channel, or individually.
Customer profiles
Consolidate every interaction, data point, and touchpoint for each contact into a unified, detailed view.
Historical data
View a customers entire history with your business, from site visits, WhatsApp interactions, orders, product inquiries, and more, in a centralised place.
Automatic deduplication
Remove duplicate contacts with automatic identifier-based contact deduplication.