Support WhatsApp
Leverage WhatsApp to provide support to online customers
Empower your global business with efficient, personalized customer support on the world's most popular messaging app.
Everything you need for WhatsApp support.
Deliver fast, personal support on the world's most popular messaging app.
Unified Inbox
WhatsApp, email, SMS in one view
Templates
Effective WhatsApp support messages
Analytics
Insights from WhatsApp interactions
Automated Workflows
Efficient support workflows
Enterprise Scale
Handle large message volumes
Smart Prioritization
Categorize messages by urgency
Connect all channels in one shared inbox
Unify WhatsApp, email, SMS, and chat in a single inbox. Integrate with your CRM to trigger actions like order updates and provide timely, personalized responses.
Create effective WhatsApp support messages
Build a library of templates for different scenarios. Personalize them with customer data and rich media to provide engaging, effective support.
Gain insights from WhatsApp interactions
Track metrics like response times and satisfaction rates. Analyze trends to spot issues and continuously optimize your support strategy.
Leading brands trust Bird to drive their success.
Proven outcomes from companies across the globe.
94.4%
SMS deliverability improved
3.2x
Faster campaign launches
28%
Higher engagement rate
Connect every data source you use.
Pre-built integrations for your entire tech stack.
Connect instantly, no dev work required
Pre-built connectors for every platform in your stack. Start unifying customer data today, not next quarter.
One customer view across everything
Pull data from every system, create complete customer profiles. Your entire tech stack contributing to intelligent support.
Enterprise security built for scale.
Compliance and security you can trust.
Scale without limits, update in real-time
Process millions of conversations instantly. Customer data syncs across all systems the moment it changes.
Global compliance, enterprise security
SOC 2 Type II certified with GDPR, HIPAA, ISO 27001 compliance. Data residency controls and granular access internationally.