Connect with your customers on social platforms
Manage customer interactions seamlessly across social platforms with Bird's integrated solution. Respond quickly and engage effectively where your customers spend their time.
Connect with your customers on social platforms
Manage customer interactions seamlessly across social platforms with Bird's integrated solution. Respond quickly and engage effectively where your customers spend their time.
Connect with your customers on social platforms
Manage customer interactions seamlessly across social platforms with Bird's integrated solution. Respond quickly and engage effectively where your customers spend their time.
All-in-one enterprise marketing suite
Powerful multichannel marketing, simplified
All-in-one enterprise marketing suite
Powerful multichannel marketing, simplified
All-in-one enterprise marketing suite
Powerful multichannel marketing, simplified
Integrations
Unify social data with customer profiles
Integrate social media interactions into your CRM. Access full customer context during social conversations, and update profiles in real-time based on these interactions.
Integrations
Unify social data with customer profiles
Integrate social media interactions into your CRM. Access full customer context during social conversations, and update profiles in real-time based on these interactions.
Integrations
Unify social data with customer profiles
Integrate social media interactions into your CRM. Access full customer context during social conversations, and update profiles in real-time based on these interactions.
Inbox
Prioritize social media inquiries
Automatically categorize social messages by urgency and topic. Route inquiries to the appropriate team or agent, ensuring quick responses to high-priority mentions.
Inbox
Prioritize social media inquiries
Automatically categorize social messages by urgency and topic. Route inquiries to the appropriate team or agent, ensuring quick responses to high-priority mentions.
Inbox
Prioritize social media inquiries
Automatically categorize social messages by urgency and topic. Route inquiries to the appropriate team or agent, ensuring quick responses to high-priority mentions.
Templates
Craft effective social media responses
Build a library of pre-approved response templates. Customize replies to match your brand voice and use rich media to enhance engagement on social platforms.
Templates
Craft effective social media responses
Build a library of pre-approved response templates. Customize replies to match your brand voice and use rich media to enhance engagement on social platforms.
Templates
Craft effective social media responses
Build a library of pre-approved response templates. Customize replies to match your brand voice and use rich media to enhance engagement on social platforms.
Automations
Create automated social support workflows
Design automated workflows for common social support scenarios. Trigger responses based on content or sentiment, with seamless handoffs to human agents for complex cases.
Automations
Create automated social support workflows
Design automated workflows for common social support scenarios. Trigger responses based on content or sentiment, with seamless handoffs to human agents for complex cases.
Automations
Create automated social support workflows
Design automated workflows for common social support scenarios. Trigger responses based on content or sentiment, with seamless handoffs to human agents for complex cases.
Launch Support Campaigns
Proactively engage on social platforms
Initiate outreach campaigns for updates or issue resolution. Monitor campaign performance with built-in tools, and personalize your messages across different social channels.
Launch Support Campaigns
Proactively engage on social platforms
Initiate outreach campaigns for updates or issue resolution. Monitor campaign performance with built-in tools, and personalize your messages across different social channels.
Launch Support Campaigns
Proactively engage on social platforms
Initiate outreach campaigns for updates or issue resolution. Monitor campaign performance with built-in tools, and personalize your messages across different social channels.
Analytics
Gain insights from social interactions
Track key metrics such as response times and sentiment shifts. Analyze trends to identify recurring issues and opportunities, and refine your social support strategy with actionable insights.
Analytics
Gain insights from social interactions
Track key metrics such as response times and sentiment shifts. Analyze trends to identify recurring issues and opportunities, and refine your social support strategy with actionable insights.
Analytics
Gain insights from social interactions
Track key metrics such as response times and sentiment shifts. Analyze trends to identify recurring issues and opportunities, and refine your social support strategy with actionable insights.
Enterprise ready
Scale social support for large brands
Efficiently manage high volumes of social interactions. Leverage advanced security and compliance features while integrating with your enterprise workflows for a seamless support experience.
Enterprise ready
Scale social support for large brands
Efficiently manage high volumes of social interactions. Leverage advanced security and compliance features while integrating with your enterprise workflows for a seamless support experience.
Enterprise ready
Scale social support for large brands
Efficiently manage high volumes of social interactions. Leverage advanced security and compliance features while integrating with your enterprise workflows for a seamless support experience.
Customers
2.5x
Increase in conversion rates
“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”
Tjhai A Eng, Marketing & Loyalty
+161%
Open rate improvement
“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”
Justin Farris, Senior Product Manager for Growth
Intergrations
Integrate your existing apps, systems, and data sources in just a few clicks.
Customers
2.5x
Increase in conversion rates
“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”
Tjhai A Eng, Marketing & Loyalty
+161%
Open rate improvement
“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”
Justin Farris, Senior Product Manager for Growth
Intergrations
Integrate your existing apps, systems, and data sources in just a few clicks.
Customers
2.5x
Increase in conversion rates
“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”
Tjhai A Eng, Marketing & Loyalty
+161%
Open rate improvement
“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”
Justin Farris, Senior Product Manager for Growth
Intergrations
Integrate your existing apps, systems, and data sources in just a few clicks.
The AI-first omnichannel Service tool
Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology.
The AI-first omnichannel Service tool
Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology.
The AI-first omnichannel Service tool
Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology.
Any questions left unanswered?
How does Bird unify social data with customer profiles?
Bird integrates social media interactions with your CRM, enabling you to access complete customer profiles in real-time. This ensures that your support agents have a full understanding of customer interactions across social platforms for more personalized responses.
How does Bird prioritize social media inquiries?
Can Bird's platform automate social media support workflows?
Can I craft custom social media responses with Bird?
What kind of analytics does Bird provide for social interactions?n
Can Bird's platform scale to handle high social media volumes?
Any questions left unanswered?
How does Bird unify social data with customer profiles?
Bird integrates social media interactions with your CRM, enabling you to access complete customer profiles in real-time. This ensures that your support agents have a full understanding of customer interactions across social platforms for more personalized responses.
How does Bird prioritize social media inquiries?
Can Bird's platform automate social media support workflows?
Can I craft custom social media responses with Bird?
What kind of analytics does Bird provide for social interactions?n
Can Bird's platform scale to handle high social media volumes?
Any questions left unanswered?
How does Bird unify social data with customer profiles?
Bird integrates social media interactions with your CRM, enabling you to access complete customer profiles in real-time. This ensures that your support agents have a full understanding of customer interactions across social platforms for more personalized responses.
How does Bird prioritize social media inquiries?
Can Bird's platform automate social media support workflows?
Can I craft custom social media responses with Bird?
What kind of analytics does Bird provide for social interactions?n
Can Bird's platform scale to handle high social media volumes?