Set up your AI employee's knowledge base

Video guide

Learn how to create and manage knowledge bases that help your AI employees answer questions accurately. In this guide, you'll learn how to:

  • Create and organize knowledge base folders
  • Add and format documents with relevant content
  • Connect knowledge bases to your AI employees
  • Write clear descriptions for different types of information
  • Test how your AI uses the knowledge base
  • Monitor AI responses using the Inspector tool

Start with one channel.
Add the others when you're ready.

A test API key is yours immediately. Production unlocks when you add a payment method and verify a sender.

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