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Plans & pricing

Your plan, wallet, and invoices are shared across your workspaces. This page explains what separates the plan tiers, how charges beyond your plan work, and how to see or change the plan you're on.

What's in a plan

Every plan has three parts:
  • A recurring charge. A fixed amount billed each billing period, which covers the plan itself and everything included in it.
  • Included usage. Each plan includes a monthly allotment of email sends. As long as you stay inside it, sending costs nothing extra — it's already part of your plan charge.
  • Tier-based capabilities. Higher tiers raise the operational ceilings: how fast you can send, and how many workspaces, sending domains, and dedicated IPs you can hold.
For the current allowances and prices on each plan, open Billing and payments and the Subscriptions tab — or see the public pricing page. Those are always the source of truth, and this article won't repeat numbers that may change.

The plan tiers

Plans come in four tiers, and the right one mostly depends on how much you send and how much room you need to grow:
  • Free — for trying Bird and low-volume sending. A small monthly allowance with a daily sending cap, and no credit card required to start. A single sending domain; dedicated IPs aren't available.
  • Startup — for getting going. More included volume and room for several sending domains, with sensible ceilings on sending speed and workspaces. Dedicated IPs aren't available at this tier.
  • Growth — for teams sending at real volume. A larger included allotment, meaningfully higher sending-speed ceilings, more headroom on workspaces and domains, and dedicated IPs available as a paid add-on.
  • Custom — for high-volume senders. The highest limits, plus a direct relationship with Bird for support and custom arrangements. Talk to sales to set one up.
Limits on Bird are conversations, not walls: if you're approaching a ceiling on your current tier, contact support — per-organization adjustments above the standard tier values are a normal part of scaling.

When you go over: overage and pay-as-you-go

Two kinds of charges can appear on top of your recurring plan charge:
  • Overage. If you send more email in a billing period than your plan includes, the extra sends are metered and charged at your plan's overage rate, and the overage appears on your next invoice.
  • Pay-as-you-go items. Some products aren't part of a plan allotment at all; they're billed per use, at a published rate, only when you use them. They show up as their own line items.
You can watch where you stand at any time — see Usage & invoices.

See your current plan

Open Billing and payments and the Subscriptions tab. You'll see your current plan and what it includes. To watch how much of the included volume you've used so far this period, open the Usage tab.
Billing is managed by organization owners and billing admins — if you don't see the billing settings, ask one of them.

Change or upgrade your plan

On the Subscriptions tab, click Upgrade plan to compare plans and pick a different one. A few things to know:
  • Plan changes take effect per the billing cycle. Upgrades and downgrades are applied in line with your billing period rather than mid-stream, so you won't see partial-period surprises — the confirmation screen tells you exactly when the new plan starts.
  • You'll get a confirmation email. Plan-change confirmations go to your billing notification addresses, so the people who watch the bill know what changed.
  • Make sure your payment setup is ready. A higher plan means a higher recurring charge, so check that your payment method and wallet are in order — see Payment methods & wallet.

What's next