Create your first AI employee
Learn how to create and configure your first AI employee in Bird. In this guide, you'll learn how to:
Access the AI hub and connect your preferred language model (LLM)
Create a new AI employee and set up basic configurations
Configure personality traits and behavioral settings
Connect knowledge bases for enhanced responses
Set up both pre-built and custom actions
Fine-tune advanced settings for optimal performance
Set up your AI employee's profile and personality
Learn how to customize your AI employee's identity and behavior in Bird. In this guide, you'll learn how to:
Configure visual and display settings with custom avatars
Create detailed biographies and purpose descriptions
Select and switch between different AI models
Define personality traits and communication styles
Set specific behavioral guidelines and objectives
Customize tone of voice and interaction patterns
Manage AI conversations with abandonment rules and nudges
Learn how to keep AI conversations active and engaging in Bird. In this guide, you'll learn how to:
Set up abandonment rules for inactive conversations
Configure different timeout settings for chat and email
Create nudge messages to re-engage customers
Customize timing and messaging for different scenarios
Test and monitor your conversation management settings
Set up your AI employee's knowledge base
Learn how to create and manage knowledge bases that help your AI employees answer questions accurately. In this guide, you'll learn how to:
Create and organize knowledge base folders
Add and format documents with relevant content
Connect knowledge bases to your AI employees
Write clear descriptions for different types of information
Test how your AI uses the knowledge base
Monitor AI responses using the Inspector tool
Set up guardrails for your AI employee
Learn how to create boundaries for your AI employees in Bird. In this guide, you'll learn how to:
Access guardrail settings in the AI studio
Create new guardrails to control AI behavior
Test your guardrails in real conversations
Clone and edit AI employees safely
Monitor and adjust restrictions as needed