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E15039 — WhatsAppSenderNotConnected

The from number has not finished connecting to WhatsApp.
  • HTTP status: 422
  • Type: validation_error
  • Name: WhatsAppSenderNotConnected

What to do

Only a number whose status is connected can send, and GET /v1/whatsapp/numbers reports the status of each. A number at preparing reaches awaiting_signup on its own, one at awaiting_signup needs WhatsApp Embedded Signup completed on it, and one at pending is still being registered with WhatsApp. A number at failed reports the reason it stopped; disconnect it and connect it again. Send once its status reads connected.