Streamline Your Email Support with a Shared Inbox
Efficiently manage customer inquiries and provide exceptional email support using Bird's advanced shared inbox system, designed for seamless team collaboration.
By clicking "Get a Demo" you agree to Bird's
Streamline Your Email Support with a Shared Inbox
Efficiently manage customer inquiries and provide exceptional email support using Bird's advanced shared inbox system, designed for seamless team collaboration.
By clicking "Get a Demo" you agree to Bird's
Streamline Your Email Support with a Shared Inbox
Efficiently manage customer inquiries and provide exceptional email support using Bird's advanced shared inbox system, designed for seamless team collaboration.
By clicking "Get a Demo" you agree to Bird's
All-in-one enterprise marketing suite
Powerful multichannel marketing, simplified
Built for the modern marketer, Bird offers an intuitive platform with advanced features for personalized, data-driven email marketing.
All-in-one enterprise marketing suite
Powerful multichannel marketing, simplified
Built for the modern marketer, Bird offers an intuitive platform with advanced features for personalized, data-driven email marketing.
All-in-one enterprise marketing suite
Powerful multichannel marketing, simplified
Built for the modern marketer, Bird offers an intuitive platform with advanced features for personalized, data-driven email marketing.
Unified inbox
Centralize all customer communications
Manage all customer emails in one shared inbox. Integrate multiple email addresses and support channels to ensure every inquiry is captured and addressed promptly, providing a seamless experience for both agents and customers.
Unified inbox
Centralize all customer communications
Manage all customer emails in one shared inbox. Integrate multiple email addresses and support channels to ensure every inquiry is captured and addressed promptly, providing a seamless experience for both agents and customers.
Unified inbox
Centralize all customer communications
Manage all customer emails in one shared inbox. Integrate multiple email addresses and support channels to ensure every inquiry is captured and addressed promptly, providing a seamless experience for both agents and customers.
Smart routing
Automatically assign emails to the right agents
Utilize rule-based routing to direct inquiries to the most qualified agent or team. Balance workloads effectively among staff, ensuring faster response times by matching emails with the right expertise.
Integrations
Automatically assign emails to the right agents
Utilize rule-based routing to direct inquiries to the most qualified agent or team. Balance workloads effectively among staff, ensuring faster response times by matching emails with the right expertise.
Integrations
Automatically assign emails to the right agents
Utilize rule-based routing to direct inquiries to the most qualified agent or team. Balance workloads effectively among staff, ensuring faster response times by matching emails with the right expertise.
Foster teamwork for effective email resolution
Enhance agent collaboration with internal notes and shared email threads. Streamline the process of escalating or transferring emails to specialized teams, keeping everyone in the loop for efficient problem-solving.
Foster teamwork for effective email resolution
Enhance agent collaboration with internal notes and shared email threads. Streamline the process of escalating or transferring emails to specialized teams, keeping everyone in the loop for efficient problem-solving.
Foster teamwork for effective email resolution
Enhance agent collaboration with internal notes and shared email threads. Streamline the process of escalating or transferring emails to specialized teams, keeping everyone in the loop for efficient problem-solving.
Templates
Streamline responses with customizable templates
Create a library of ready-to-use email templates for common inquiries. Ensure consistency in tone and information across responses while reducing response times, maintaining high-quality communication.
Templates
Streamline responses with customizable templates
Create a library of ready-to-use email templates for common inquiries. Ensure consistency in tone and information across responses while reducing response times, maintaining high-quality communication.
Templates
Streamline responses with customizable templates
Create a library of ready-to-use email templates for common inquiries. Ensure consistency in tone and information across responses while reducing response times, maintaining high-quality communication.
Automated responses
Instantly acknowledge customer emails
Set up automatic replies to confirm receipt of inquiries and provide estimated response times. Use automated responses for frequently asked questions, allowing your team to focus on more complex issues.
Integrations
Instantly acknowledge customer emails
Set up automatic replies to confirm receipt of inquiries and provide estimated response times. Use automated responses for frequently asked questions, allowing your team to focus on more complex issues.
Integrations
Instantly acknowledge customer emails
Set up automatic replies to confirm receipt of inquiries and provide estimated response times. Use automated responses for frequently asked questions, allowing your team to focus on more complex issues.
Analytics
Monitor and improve email support metrics
Track key metrics like response times and resolution rates to identify trends. Analyze email volume to optimize staffing and resources, continuously enhancing your email support process.
Analytics
Monitor and improve email support metrics
Track key metrics like response times and resolution rates to identify trends. Analyze email volume to optimize staffing and resources, continuously enhancing your email support process.
Analytics
Monitor and improve email support metrics
Track key metrics like response times and resolution rates to identify trends. Analyze email volume to optimize staffing and resources, continuously enhancing your email support process.
Multi-language support
Deliver global email support
Support customers in various languages with built-in translation tools. Assign emails to agents based on language proficiency, ensuring clear and effective communication for all customers.
Integrations
Deliver global email support
Support customers in various languages with built-in translation tools. Assign emails to agents based on language proficiency, ensuring clear and effective communication for all customers.
Integrations
Deliver global email support
Support customers in various languages with built-in translation tools. Assign emails to agents based on language proficiency, ensuring clear and effective communication for all customers.
Customers
Hear it from our customers
Bird helps marketing, service, and engineering teams create personalized interactions that drive growth.
4x
More work accomplished
"In 3 months, we've knocked out 4 times the work by enabling the less technical teams to help on email production."
Tammi St. Angelo, Global Marketing Automation and Email Strategy
2.5x
Increase in conversion rates
“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”
Tjhai A Eng, Marketing & Loyalty
+161%
Open rate improvement
“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”
Justin Farris, Senior Product Manager for Growth
Intergrations
Connect your existing tools and data sources with ease
Integrate your existing apps, systems, and data sources in just a few clicks.
Pricing
Flexible plans for businesses of all sizes
Bird charges based on the number of Contacts you are targeting on a monthly basis.
Customers
Hear it from our customers
Bird helps marketing, service, and engineering teams create personalized interactions that drive growth.
4x
More work accomplished
"In 3 months, we've knocked out 4 times the work by enabling the less technical teams to help on email production."
Tammi St. Angelo, Global Marketing Automation and Email Strategy
2.5x
Increase in conversion rates
“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”
Tjhai A Eng, Marketing & Loyalty
+161%
Open rate improvement
“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”
Justin Farris, Senior Product Manager for Growth
Intergrations
Connect your existing tools and data sources with ease
Integrate your existing apps, systems, and data sources in just a few clicks.
Pricing
Flexible plans for businesses of all sizes
Bird charges based on the number of Contacts you are targeting on a monthly basis.
Customers
Hear it from our customers
Bird helps marketing, service, and engineering teams create personalized interactions that drive growth.
4x
More work accomplished
"In 3 months, we've knocked out 4 times the work by enabling the less technical teams to help on email production."
Tammi St. Angelo, Global Marketing Automation and Email Strategy
2.5x
Increase in conversion rates
“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”
Tjhai A Eng, Marketing & Loyalty
+161%
Open rate improvement
“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”
Justin Farris, Senior Product Manager for Growth
Intergrations
Connect your existing tools and data sources with ease
Integrate your existing apps, systems, and data sources in just a few clicks.
Pricing
Flexible plans for businesses of all sizes
Bird charges based on the number of Contacts you are targeting on a monthly basis.
Platform
Explore the rest of the platform
One integrated platform for Marketing, Service, Payments and API’s.
Marketing
Expand your audience, create personalized campaigns, and marketing journeys.
Service
Provide exceptional customer support with intuitive ticket management and analytics.
Payments
Simplify online payments and in-chat checkouts across multiple currencies.
Developers
Integrate SMS, WhatsApp, Email and social channels into your workflow.
Platform
Explore the rest of the platform
One integrated platform for Marketing, Service, Payments and API’s.
Marketing
Expand your audience, create personalized campaigns, and marketing journeys.
Service
Provide exceptional customer support with intuitive ticket management and analytics.
Payments
Simplify online payments and in-chat checkouts across multiple currencies.
Developers
Integrate SMS, WhatsApp, Email and social channels into your workflow.
Platform
Explore the rest of the platform
One integrated platform for Marketing, Service, Payments and API’s.
Marketing
Expand your audience, create personalized campaigns, and marketing journeys.
Service
Provide exceptional customer support with intuitive ticket management and analytics.
Payments
Simplify online payments and in-chat checkouts across multiple currencies.
Developers
Integrate SMS, WhatsApp, Email and social channels into your workflow.
Customer Service
The AI-first omnichannel Service tool
Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology.
Customer Service
The AI-first omnichannel Service tool
Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology.
Customer Service
The AI-first omnichannel Service tool
Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology.
FAQs
Any questions left unanswered?
What is a shared inbox, and how can it improve email support?
A shared inbox centralizes all your customer inquiries from different email addresses and support channels into one place. Bird's shared inbox ensures your team can collaborate effectively, respond faster, and manage customer requests seamlessly.
How can Bird's shared inbox help with team collaboration?
Can I customize email templates for common responses?
How does smart routing work for incoming emails?
Can I track and improve email response performance?
Does Bird's shared inbox support multiple languages?
Can I automate responses for customer emails?
FAQs
Any questions left unanswered?
What is a shared inbox, and how can it improve email support?
A shared inbox centralizes all your customer inquiries from different email addresses and support channels into one place. Bird's shared inbox ensures your team can collaborate effectively, respond faster, and manage customer requests seamlessly.
How can Bird's shared inbox help with team collaboration?
Can I customize email templates for common responses?
How does smart routing work for incoming emails?
Can I track and improve email response performance?
Does Bird's shared inbox support multiple languages?
Can I automate responses for customer emails?
FAQs
Any questions left unanswered?
What is a shared inbox, and how can it improve email support?
A shared inbox centralizes all your customer inquiries from different email addresses and support channels into one place. Bird's shared inbox ensures your team can collaborate effectively, respond faster, and manage customer requests seamlessly.
How can Bird's shared inbox help with team collaboration?
Can I customize email templates for common responses?
How does smart routing work for incoming emails?
Can I track and improve email response performance?
Does Bird's shared inbox support multiple languages?
Can I automate responses for customer emails?
The AI-first CRM for Marketing, Services and Payments
By clicking "Get a Demo" you agree to Bird's
The AI-first CRM for Marketing, Services and Payments
By clicking "Get a Demo" you agree to Bird's
The AI-first CRM for Marketing, Services and Payments
By clicking "Get a Demo" you agree to Bird's
© 2024 Bird. All rights reserved.
Made with <3 in Amsterdam
Privacy settings
© 2024 Bird. All rights reserved.
Made with <3 in Amsterdam
Privacy settings
© 2024 Bird. All rights reserved.
Made with <3 in Amsterdam
Privacy settings