Streamline Your Email Support with a Shared Inbox
Efficiently manage customer inquiries and provide exceptional email support using Bird's advanced shared inbox system, designed for seamless team collaboration.
Streamline Your Email Support with a Shared Inbox
Efficiently manage customer inquiries and provide exceptional email support using Bird's advanced shared inbox system, designed for seamless team collaboration.
Streamline Your Email Support with a Shared Inbox
Efficiently manage customer inquiries and provide exceptional email support using Bird's advanced shared inbox system, designed for seamless team collaboration.
All-in-one enterprise marketing suite
Powerful multichannel marketing, simplified
All-in-one enterprise marketing suite
Powerful multichannel marketing, simplified
All-in-one enterprise marketing suite
Powerful multichannel marketing, simplified
Unified inbox
Centralize all customer communications
Manage all customer emails in one shared inbox. Integrate multiple email addresses and support channels to ensure every inquiry is captured and addressed promptly, providing a seamless experience for both agents and customers.
Unified inbox
Centralize all customer communications
Manage all customer emails in one shared inbox. Integrate multiple email addresses and support channels to ensure every inquiry is captured and addressed promptly, providing a seamless experience for both agents and customers.
Unified inbox
Centralize all customer communications
Manage all customer emails in one shared inbox. Integrate multiple email addresses and support channels to ensure every inquiry is captured and addressed promptly, providing a seamless experience for both agents and customers.
Explore Automations
Foster teamwork for effective email resolution
Enhance agent collaboration with internal notes and shared email threads. Streamline the process of escalating or transferring emails to specialized teams, keeping everyone in the loop for efficient problem-solving.
Explore Automations
Foster teamwork for effective email resolution
Enhance agent collaboration with internal notes and shared email threads. Streamline the process of escalating or transferring emails to specialized teams, keeping everyone in the loop for efficient problem-solving.
Explore Automations
Foster teamwork for effective email resolution
Enhance agent collaboration with internal notes and shared email threads. Streamline the process of escalating or transferring emails to specialized teams, keeping everyone in the loop for efficient problem-solving.
Templates
Streamline responses with customizable templates
Create a library of ready-to-use email templates for common inquiries. Ensure consistency in tone and information across responses while reducing response times, maintaining high-quality communication.
Templates
Streamline responses with customizable templates
Create a library of ready-to-use email templates for common inquiries. Ensure consistency in tone and information across responses while reducing response times, maintaining high-quality communication.
Templates
Streamline responses with customizable templates
Create a library of ready-to-use email templates for common inquiries. Ensure consistency in tone and information across responses while reducing response times, maintaining high-quality communication.
Analytics
Monitor and improve email support metrics
Track key metrics like response times and resolution rates to identify trends. Analyze email volume to optimize staffing and resources, continuously enhancing your email support process.
Analytics
Monitor and improve email support metrics
Track key metrics like response times and resolution rates to identify trends. Analyze email volume to optimize staffing and resources, continuously enhancing your email support process.
Analytics
Monitor and improve email support metrics
Track key metrics like response times and resolution rates to identify trends. Analyze email volume to optimize staffing and resources, continuously enhancing your email support process.
Instantly acknowledge customer emails
Set up automatic replies to confirm receipt of inquiries and provide estimated response times. Use automated responses for frequently asked questions, allowing your team to focus on more complex issues.
Instantly acknowledge customer emails
Set up automatic replies to confirm receipt of inquiries and provide estimated response times. Use automated responses for frequently asked questions, allowing your team to focus on more complex issues.
Instantly acknowledge customer emails
Set up automatic replies to confirm receipt of inquiries and provide estimated response times. Use automated responses for frequently asked questions, allowing your team to focus on more complex issues.
Deliver global email support
Support customers in various languages with built-in translation tools. Assign emails to agents based on language proficiency, ensuring clear and effective communication for all customers.
Deliver global email support
Support customers in various languages with built-in translation tools. Assign emails to agents based on language proficiency, ensuring clear and effective communication for all customers.
Deliver global email support
Support customers in various languages with built-in translation tools. Assign emails to agents based on language proficiency, ensuring clear and effective communication for all customers.
Automatically assign emails to the right agents
Utilize rule-based routing to direct inquiries to the most qualified agent or team. Balance workloads effectively among staff, ensuring faster response times by matching emails with the right expertise.
Automatically assign emails to the right agents
Utilize rule-based routing to direct inquiries to the most qualified agent or team. Balance workloads effectively among staff, ensuring faster response times by matching emails with the right expertise.
Automatically assign emails to the right agents
Utilize rule-based routing to direct inquiries to the most qualified agent or team. Balance workloads effectively among staff, ensuring faster response times by matching emails with the right expertise.
Customers
2.5x
Increase in conversion rates
“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”
Tjhai A Eng, Marketing & Loyalty
+161%
Open rate improvement
“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”
Justin Farris, Senior Product Manager for Growth
Intergrations
Integrate your existing apps, systems, and data sources in just a few clicks.
Customers
2.5x
Increase in conversion rates
“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”
Tjhai A Eng, Marketing & Loyalty
+161%
Open rate improvement
“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”
Justin Farris, Senior Product Manager for Growth
Intergrations
Integrate your existing apps, systems, and data sources in just a few clicks.
Customers
2.5x
Increase in conversion rates
“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”
Tjhai A Eng, Marketing & Loyalty
+161%
Open rate improvement
“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”
Justin Farris, Senior Product Manager for Growth
Intergrations
Integrate your existing apps, systems, and data sources in just a few clicks.
The AI-first omnichannel Service tool
Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology.
The AI-first omnichannel Service tool
Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology.
The AI-first omnichannel Service tool
Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology.
Any questions left unanswered?
What is a shared inbox, and how can it improve email support?
A shared inbox centralizes all your customer inquiries from different email addresses and support channels into one place. Bird's shared inbox ensures your team can collaborate effectively, respond faster, and manage customer requests seamlessly.
How can Bird's shared inbox help with team collaboration?
Can I customize email templates for common responses?
How does smart routing work for incoming emails?
Can I track and improve email response performance?
Does Bird's shared inbox support multiple languages?
Can I automate responses for customer emails?
Any questions left unanswered?
What is a shared inbox, and how can it improve email support?
A shared inbox centralizes all your customer inquiries from different email addresses and support channels into one place. Bird's shared inbox ensures your team can collaborate effectively, respond faster, and manage customer requests seamlessly.
How can Bird's shared inbox help with team collaboration?
Can I customize email templates for common responses?
How does smart routing work for incoming emails?
Can I track and improve email response performance?
Does Bird's shared inbox support multiple languages?
Can I automate responses for customer emails?
Any questions left unanswered?
What is a shared inbox, and how can it improve email support?
A shared inbox centralizes all your customer inquiries from different email addresses and support channels into one place. Bird's shared inbox ensures your team can collaborate effectively, respond faster, and manage customer requests seamlessly.
How can Bird's shared inbox help with team collaboration?
Can I customize email templates for common responses?
How does smart routing work for incoming emails?
Can I track and improve email response performance?
Does Bird's shared inbox support multiple languages?
Can I automate responses for customer emails?