Inbox Automation
Round robin ticket assignment
In this lesson, you'll learn how to set up a flow to assign new conversations in Bird's Inbox to the agent with the lowest workload. We'll guide you through selecting the WhatsApp channel and configuring the flow to prioritize agents with the fewest tickets. You can also prioritize agents based on their availability. By the end, you'll be able to publish this flow, ensuring efficient distribution of incoming messages to your agents.
Ready to get started?
Create your free account
Dive right in, try Flows for yourself and start automating today. No trials or credit card required.
Talk to an expert
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Ready to get started?
Create your free account
Dive right in, try Flows for yourself and start automating today. No trials or credit card required.
Talk to an expert
See first hand how Bird can help your business grow faster with a tailored demo from our experts.
Ready to get started?
Create your free account
Dive right in, try Flows for yourself and start automating today. No trials or credit card required.
Talk to an expert
See first hand how Bird can help your business grow faster with a tailored demo from our experts.
The AI-first CRM for Marketing, Services and Payments
By clicking "Get a Demo" you agree to Bird's
The AI-first CRM for Marketing, Services and Payments
By clicking "Get a Demo" you agree to Bird's
The AI-first CRM for Marketing, Services and Payments
By clicking "Get a Demo" you agree to Bird's
© 2024 Bird. All rights reserved.
Made with <3 in Amsterdam
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© 2024 Bird. All rights reserved.
Made with <3 in Amsterdam
Privacy settings
© 2024 Bird. All rights reserved.
Made with <3 in Amsterdam
Privacy settings