A continuing service.
Clear terms at every step.

Prepare a supported mobile subscription with explicit allowances, renewal and cancellation terms. Keep the subscriber, payer and plan changes identifiable.

Active today.
Changed when it takes effect.

Inspect the difference between an active service, a requested change and a cancellation request.

Mobile subscriptionIllustrative lifecycle
AM

Alex Morgan

Subscriber · Authorized account

Service
Active plan
Next milestone
Current allowance and renewal terms
Subscription record

No change requested

The subscriber uses the current service.

  1. Accepted plan terms
  2. Subscriber and payer identified
  3. Service and billing outcomes tracked separately
Interactive illustration with fictional records. No account operation is performed.

Review the relationship.
Track its changes.

Choose a mobile plan with clear allowances and terms.

Confirm the supported offer.

A prepaid package, eSIM profile and recurring subscription are different services. Confirm the market and lifecycle operations before designing a recurring checkout.

Explain the complete terms.

Show data, calls, SMS, roaming, published recurring charges and the renewal period. Identify the subscriber, payer and person authorized to manage the line.

Keep requests separate from active service.

A plan change takes effect on its recorded date. Cancellation and port-out need their supported processes and final billing checks; removing an eSIM from a device does not cancel a subscription.

Scale without
losing control.

Organize teams in workspaces, control API access, and trace changes through audit logs.

BirdHarborOrganization
WorkspacesProductionSandbox

Delivery agent

API key · Customer operations team
Active
PermissionsAccess
EmailRead & write
SMSRead & write
ALAlex Lee AdminPermissions updated

Audit log

Production
Workspace
Production
Resource
Delivery agent
WhatsApp
Read accessRead & write
Succeeded

Start with eSIM.
Build across channels with Bird.

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Ready to connect.