RCS

Deliver verified brand messages with rich carousels and quick-reply buttons

Send interactive RCS business messages with verified sender branding, media carousels, suggested actions, and automatic SMS fallback inside native mobile messaging apps.

RCS for Business with built-in SMS fallback.

Combine verified sender profiles, interactive cards, and carrier fallback in one messaging API.

Rich Cards and Carousels

Send high-resolution images, video, and scrollable multi-card product carousels

Suggested Replies and Actions

Add one-tap reply chips, URL openers, dial actions, and calendar or map links

Verified Brand Identity

Display your business name, logo, brand colors, and verification badge in the thread

Automatic SMS Fallback

Fall back to SMS or MMS automatically when a recipient device or carrier lacks RCS

Delivery and Read Receipts

Track carrier delivery, read receipts, and button taps via webhooks and analytics

Two-Way Conversations

Route customer taps and text replies into Automations workflows or agent inboxes

Turn native text threads into interactive shopping and service flows

Let customers browse product cards, confirm appointments, and tap suggested replies directly in their default phone messaging app.

Scrollable product and offer carousels

Present up to ten rich cards in a horizontal carousel, each with its own image, description, price details, and action buttons.

Verified sender branding in the inbox

Replace anonymous phone numbers with your verified company name, logo, and verification badge so recipients can distinguish official messages from phishing.

Carrier delivery with automatic SMS fallback

Send through Bird's carrier connections and configure automatic SMS fallback so unreached devices still receive your notification.

A Glovo courier picking up an order
With Flow Builder we are able to adapt and run the same process through very heterogeneous markets: from Croatia to Uganda or Kazakhstan.

Luis Grau Granada

Global Head of Courier Operations

4x

Faster partner onboarding

300%

Onboarding efficiency

30-80%

Lower onboarding costs

Trusted by teams running high-volume customer communication.

See how global brands use Bird to deliver rich mobile messaging.

94.4%

SMS deliverability improved

3.2x

Faster campaign launches

28%

Higher engagement rate

Trigger RCS messages from your backend or workflows.

Connect REST APIs, signed webhooks, official SDKs, the Bird CLI, and the MCP server.

Popular integrations including HubSpot, Salesforce, Meta, AWS, Shopify, Snowflake, and LinkedIn.

REST API, webhooks, CLI, and MCP

Send rich cards, receive button-tap webhooks, and inspect delivery receipts through Bird's REST API, typed SDKs, CLI, and MCP server.

Shared contact profiles across channels

Keep phone numbers, custom attributes, audience memberships, and opt-out preferences on a single profile shared across RCS, SMS, WhatsApp, and Email.

Enterprise-level security.

Keep your data private.

SOC 2
GDPR
CCPA

Enterprise data security

Protect sender credentials, contact records, and message payloads with encryption in transit and at rest and role-based workspace permissions.

Certified compliance

Operate on SOC 2 certified infrastructure with GDPR and CCPA privacy controls and per-channel opt-out enforcement.

Put it into practice.

Continue with the documentation, guides and examples for this topic.

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