Streamline Customer Support with SMS
Engage customers efficiently through text messaging with Bird's SMS support solution, designed for quick resolutions and personalized interactions.
By clicking "Get a Demo" you agree to Bird's
Streamline Customer Support with SMS
Engage customers efficiently through text messaging with Bird's SMS support solution, designed for quick resolutions and personalized interactions.
By clicking "Get a Demo" you agree to Bird's
Streamline Customer Support with SMS
Engage customers efficiently through text messaging with Bird's SMS support solution, designed for quick resolutions and personalized interactions.
By clicking "Get a Demo" you agree to Bird's
All-in-one enterprise marketing suite
Powerful multichannel marketing, simplified
Built for the modern marketer, Bird offers an intuitive platform with advanced features for personalized, data-driven email marketing.
Explore More
All-in-one enterprise marketing suite
Powerful multichannel marketing, simplified
Built for the modern marketer, Bird offers an intuitive platform with advanced features for personalized, data-driven email marketing.
Explore More
All-in-one enterprise marketing suite
Powerful multichannel marketing, simplified
Built for the modern marketer, Bird offers an intuitive platform with advanced features for personalized, data-driven email marketing.
Explore More
Connect your CRM
Integrate SMS with your customer data
Connect SMS interactions with your CRM and support systems. Your agents gain instant access to customer history during conversations. As interactions unfold, customer profiles update in real-time, ensuring always-current information.
Connect your CRM
Integrate SMS with your customer data
Connect SMS interactions with your CRM and support systems. Your agents gain instant access to customer history during conversations. As interactions unfold, customer profiles update in real-time, ensuring always-current information.
Connect your CRM
Integrate SMS with your customer data
Connect SMS interactions with your CRM and support systems. Your agents gain instant access to customer history during conversations. As interactions unfold, customer profiles update in real-time, ensuring always-current information.
Segment your support requests
Categorize and prioritize SMS inquiries
Our system automatically categorizes incoming SMS messages by topic and urgency. It then routes them to the right teams or agents based on content and customer data.
Integrations
Categorize and prioritize SMS inquiries
Our system automatically categorizes incoming SMS messages by topic and urgency. It then routes them to the right teams or agents based on content and customer data.
Integrations
Categorize and prioritize SMS inquiries
Our system automatically categorizes incoming SMS messages by topic and urgency. It then routes them to the right teams or agents based on content and customer data.
Create automated SMS support workflows
Design intelligent response sequences for common SMS inquiries. Our system sends follow-up messages based on customer responses and seamlessly escalates to human support when needed.
Create automated SMS support workflows
Design intelligent response sequences for common SMS inquiries. Our system sends follow-up messages based on customer responses and seamlessly escalates to human support when needed.
Create automated SMS support workflows
Design intelligent response sequences for common SMS inquiries. Our system sends follow-up messages based on customer responses and seamlessly escalates to human support when needed.
Create effective SMS support messages
Create high-performing emails that drive action
Easily customize templates with personalized information for each customer. Our system ensures clear, concise communication within SMS character limits.
Create effective SMS support messages
Create high-performing emails that drive action
Easily customize templates with personalized information for each customer. Our system ensures clear, concise communication within SMS character limits.
Create effective SMS support messages
Create high-performing emails that drive action
Easily customize templates with personalized information for each customer. Our system ensures clear, concise communication within SMS character limits.
Launch support campaigns
Initiate proactive SMS support
Reach out proactively with SMS for appointment reminders, service updates, or issue resolution. Then, track your campaign's success with our built-in analytics.
Integrations
Initiate proactive SMS support
Reach out proactively with SMS for appointment reminders, service updates, or issue resolution. Then, track your campaign's success with our built-in analytics.
Integrations
Initiate proactive SMS support
Reach out proactively with SMS for appointment reminders, service updates, or issue resolution. Then, track your campaign's success with our built-in analytics.
Analytics
Gain insights from SMS support interactions
Track key metrics such as response times and satisfaction rates. Analyze message patterns to optimize resources and continuously improve your SMS support strategy.
Analytics
Gain insights from SMS support interactions
Track key metrics such as response times and satisfaction rates. Analyze message patterns to optimize resources and continuously improve your SMS support strategy.
Analytics
Gain insights from SMS support interactions
Track key metrics such as response times and satisfaction rates. Analyze message patterns to optimize resources and continuously improve your SMS support strategy.
Enterprise features
Scale SMS support for large operations
Our robust infrastructure handles high volumes of SMS interactions with ease. We've implemented advanced security measures and compliance tools to protect your messaging.
Integrations
Scale SMS support for large operations
Our robust infrastructure handles high volumes of SMS interactions with ease. We've implemented advanced security measures and compliance tools to protect your messaging.
Integrations
Scale SMS support for large operations
Our robust infrastructure handles high volumes of SMS interactions with ease. We've implemented advanced security measures and compliance tools to protect your messaging.
Customers
Hear it from our customers
Bird helps marketing, service, and engineering teams create personalized interactions that drive growth.
4x
More work accomplished
"In 3 months, we've knocked out 4 times the work by enabling the less technical teams to help on email production."
Tammi St. Angelo, Global Marketing Automation and Email Strategy
2.5x
Increase in conversion rates
“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”
Tjhai A Eng, Marketing & Loyalty
+161%
Open rate improvement
“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”
Justin Farris, Senior Product Manager for Growth
Intergrations
Connect your existing tools and data sources with ease
Integrate your existing apps, systems, and data sources in just a few clicks.
Pricing
Flexible plans for businesses of all sizes
Bird charges based on the number of Contacts you are targeting on a monthly basis.
Customers
Hear it from our customers
Bird helps marketing, service, and engineering teams create personalized interactions that drive growth.
4x
More work accomplished
"In 3 months, we've knocked out 4 times the work by enabling the less technical teams to help on email production."
Tammi St. Angelo, Global Marketing Automation and Email Strategy
2.5x
Increase in conversion rates
“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”
Tjhai A Eng, Marketing & Loyalty
+161%
Open rate improvement
“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”
Justin Farris, Senior Product Manager for Growth
Intergrations
Connect your existing tools and data sources with ease
Integrate your existing apps, systems, and data sources in just a few clicks.
Pricing
Flexible plans for businesses of all sizes
Bird charges based on the number of Contacts you are targeting on a monthly basis.
Customers
Hear it from our customers
Bird helps marketing, service, and engineering teams create personalized interactions that drive growth.
4x
More work accomplished
"In 3 months, we've knocked out 4 times the work by enabling the less technical teams to help on email production."
Tammi St. Angelo, Global Marketing Automation and Email Strategy
2.5x
Increase in conversion rates
“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”
Tjhai A Eng, Marketing & Loyalty
+161%
Open rate improvement
“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”
Justin Farris, Senior Product Manager for Growth
Intergrations
Connect your existing tools and data sources with ease
Integrate your existing apps, systems, and data sources in just a few clicks.
Pricing
Flexible plans for businesses of all sizes
Bird charges based on the number of Contacts you are targeting on a monthly basis.
Platform
Explore the rest of the platform
Marketing
Expand your audience, create personalized campaigns, and marketing journeys.
Service
Provide exceptional customer support with intuitive ticket management and analytics.
Payments
Simplify online payments and in-chat checkouts across multiple currencies.
Developers
Integrate SMS, WhatsApp, Email and social channels into your workflow.
Platform
Explore the rest of the platform
Marketing
Expand your audience, create personalized campaigns, and marketing journeys.
Service
Provide exceptional customer support with intuitive ticket management and analytics.
Payments
Simplify online payments and in-chat checkouts across multiple currencies.
Developers
Integrate SMS, WhatsApp, Email and social channels into your workflow.
Platform
Explore the rest of the platform
Marketing
Expand your audience, create personalized campaigns, and marketing journeys.
Service
Provide exceptional customer support with intuitive ticket management and analytics.
Payments
Simplify online payments and in-chat checkouts across multiple currencies.
Developers
Integrate SMS, WhatsApp, Email and social channels into your workflow.
Customer Service
The AI-first omnichannel Service tool
Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology.
Customer Service
The AI-first omnichannel Service tool
Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology.
Customer Service
The AI-first omnichannel Service tool
Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology.
FAQs
Any questions left unanswered?
How can SMS improve customer support?
SMS allows businesses to provide fast, efficient, and personalized support directly through text messaging. With Bird's SMS support, you can quickly respond to customer inquiries, send updates, and resolve issues in real-time, making it a convenient option for both businesses and customers.
Can I integrate SMS with my existing customer data?
How does Bird's SMS system prioritize customer inquiries?
Can I automate SMS responses?
How do I ensure my SMS messages perform well?
Can Bird's SMS solution handle large-scale operations?
How can I track the performance of my SMS campaigns?
FAQs
Any questions left unanswered?
How can SMS improve customer support?
SMS allows businesses to provide fast, efficient, and personalized support directly through text messaging. With Bird's SMS support, you can quickly respond to customer inquiries, send updates, and resolve issues in real-time, making it a convenient option for both businesses and customers.
Can I integrate SMS with my existing customer data?
How does Bird's SMS system prioritize customer inquiries?
Can I automate SMS responses?
How do I ensure my SMS messages perform well?
Can Bird's SMS solution handle large-scale operations?
How can I track the performance of my SMS campaigns?
FAQs
Any questions left unanswered?
How can SMS improve customer support?
SMS allows businesses to provide fast, efficient, and personalized support directly through text messaging. With Bird's SMS support, you can quickly respond to customer inquiries, send updates, and resolve issues in real-time, making it a convenient option for both businesses and customers.
Can I integrate SMS with my existing customer data?
How does Bird's SMS system prioritize customer inquiries?
Can I automate SMS responses?
How do I ensure my SMS messages perform well?
Can Bird's SMS solution handle large-scale operations?
How can I track the performance of my SMS campaigns?
The AI-first CRM for Marketing, Services and Payments
By clicking "Get a Demo" you agree to Bird's
The AI-first CRM for Marketing, Services and Payments
By clicking "Get a Demo" you agree to Bird's
The AI-first CRM for Marketing, Services and Payments
By clicking "Get a Demo" you agree to Bird's
© 2024 Bird. All rights reserved.
Made with <3 in Amsterdam
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© 2024 Bird. All rights reserved.
Made with <3 in Amsterdam
Privacy settings
© 2024 Bird. All rights reserved.
Made with <3 in Amsterdam
Privacy settings