Drive revenue and improve customer support
Get more out of your ecommerce business by leveraging software and APIs for personalization, automation, and efficient support.

Fortune 500 companies
that depend on Bird
Drive revenue and improve customer support
Get more out of your ecommerce business by leveraging software and APIs for personalization, automation, and efficient support.

Fortune 500 companies
that depend on Bird
Drive revenue and improve customer support
Get more out of your ecommerce business by leveraging software and APIs for personalization, automation, and efficient support.

Optimize every step of the customer journey
Enhance experiences, automate workflows.
Optimize every step of the customer journey
Enhance experiences, automate workflows.
Optimize every step of the customer journey
Enhance experiences, automate workflows.
Improve CX
Provide shoppers with more convenience, delight, and satisfaction while keep costs low.
Improve CX
Provide shoppers with more convenience, delight, and satisfaction while keep costs low.
Improve CX
Provide shoppers with more convenience, delight, and satisfaction while keep costs low.
Personalize promotions
Reach potential buyers with personalized offers that greatly improve marketing ROI.
Personalize promotions
Reach potential buyers with personalized offers that greatly improve marketing ROI.
Personalize promotions
Reach potential buyers with personalized offers that greatly improve marketing ROI.
Automate and streamline
Streamline appointments scheduling, order tracking and more on preferred channels.
Automate and streamline
Streamline appointments scheduling, order tracking and more on preferred channels.
Automate and streamline
Streamline appointments scheduling, order tracking and more on preferred channels.
Get valuable insights
Leverage conversations with customers to gain insights into trends, preferences, and FAQs.
Get valuable insights
Leverage conversations with customers to gain insights into trends, preferences, and FAQs.
Get valuable insights
Leverage conversations with customers to gain insights into trends, preferences, and FAQs.




Connect with buyers on any channel
Bring conversational commerce to your business. Reach customers on their preferred channels — including WhatsApp, SMS, Email, Messenger, Instagram, and more.




Connect with buyers on any channel
Bring conversational commerce to your business. Reach customers on their preferred channels — including WhatsApp, SMS, Email, Messenger, Instagram, and more.




Connect with buyers on any channel
Bring conversational commerce to your business. Reach customers on their preferred channels — including WhatsApp, SMS, Email, Messenger, Instagram, and more.

The right message, at the right time
Personalization is a powerful way to improve customer experience, and boost ROI. Entice shoppers with personalized offers by leveraging customer data, and reach them on the right channel where they're most likely to convert.



Improve your customer journey at every step
Build custom buyer journeys, integrate customer data, automate customer support, and more — without requiring costly developer time.
Customers
Customers
Join 50,000+ businesses saving millions on customer communication.
Join 50,000+ businesses saving millions on customer communication.
"Bird and WhatsApp help us reach more customers effectively, keep them informed about offers, and increase our conversion rates and sales."
"Bird and WhatsApp help us reach more customers effectively, keep them informed about offers, and increase our conversion rates and sales."
Tjhai A Eng, Marketing + Loyalty
Matahari
2,5x
2,5x
Increase in conversion rates
+161%
+161%
Open rate improvements
+11,1%
+11,1%
Increase in sales
Fortune 500 companies
that depend on Bird
Logistics
Streamline fulfillment and enhance recipient experience
Coordinate more successful deliveries, improve customer experience and operational efficiency.
Retail
Reach shoppers with personalized offers on any channel
Provide customers with streamlined, rich, and secure experiences that delight and build loyalty.
Hospitality
Build trust and long-lived relationships
Connect with guests on any channel, and build unforgettable experiences without compromise.
Logistics
Streamline fulfillment and enhance recipient experience
Coordinate more successful deliveries, improve customer experience and operational efficiency.
Retail
Reach shoppers with personalized offers on any channel
Provide customers with streamlined, rich, and secure experiences that delight and build loyalty.
Hospitality
Build trust and long-lived relationships
Connect with guests on any channel, and build unforgettable experiences without compromise.
Logistics
Streamline fulfillment and enhance recipient experience
Coordinate more successful deliveries, improve customer experience and operational efficiency.
Retail
Reach shoppers with personalized offers on any channel
Provide customers with streamlined, rich, and secure experiences that delight and build loyalty.
Hospitality
Build trust and long-lived relationships
Connect with guests on any channel, and build unforgettable experiences without compromise.
Logistics
Streamline fulfillment and enhance recipient experience
Coordinate more successful deliveries, improve customer experience and operational efficiency.
Retail
Reach shoppers with personalized offers on any channel
Provide customers with streamlined, rich, and secure experiences that delight and build loyalty.
Hospitality
Build trust and long-lived relationships
Connect with guests on any channel, and build unforgettable experiences without compromise.

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