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Frequently asked questions

What AI capabilities does Bird offer?

Bird AI Hub offers the following capabilities:

  • LLM Connectors:

    • Connect with well-established LLM models including OpenAI, Vertex, Groq, Anthropic, and more

  • AI Employees:

    • AI Agents enabling sales and support across multiple channels (email, SMS, WhatsApp, Voice, and more)

  • AI Assistants:

    • Deploy Studio Assistant: The Studio Assistant uses AI to speed up the creation of message templates, automatically generating engaging images and copy in moments

    • Deploy Segmentation Assistant: The Audience Assistant uses AI to streamline the creation of targeted, granular audiences - describe the attributes of the contacts you want to include, and it will generate the audience for you

    • Deploy CX Assistant: The Agent Assistant uses AI to help your Inbox agents work more efficiently - when a feature is switched on, it becomes instantly available for agents to use while chatting with customers. Customize access by toggling each feature as needed

    • Classification Assistant: Detect intent, languages, extract entities, and generate FAQs

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