Pertanyaan yang Sering Diajukan
How can I ensure the AI Employee avoids exposing internal documentation or PII of the user to the wrong user?
We recommend evaluating information access controls based on the sensitivity of data being handled by your AI Employee.
When implementing AI Employees that handle public information (like general product details, shipping policies, public FAQs), no special authentication may be needed.
However, when AI Employees have access to:
Customer PII
Order history
Internal documentation
Confidential business data
Account details
We recommend implementing appropriate security controls such as:
Authentication requirements
Role-based access controls
Monitoring and audit logging
Rate limiting to prevent data harvesting
The specific implementation will depend on your business needs and security requirements.