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Agents

Agents that read and reply to email. Assign an agent to an inbox. When email arrives, the agent reads the message, decides what to do, and responds. Threaded conversations, full context, no polling required.

How it works

Email arrives at the agent's inbox. Bird delivers the message to your agent with the full conversation history. The agent responds through the same inbox.

Automatic delivery

New email triggers your agent immediately. No polling, no cron jobs. The message arrives with the complete thread history so your agent has full context.

Clean reply content

Quoted text and forwarded chains are stripped automatically. Your agent reads only the new content — not pages of previous messages.

Sender recognition

Incoming senders are matched against your contacts. Your agent knows whether a message is from a customer, a lead, or someone new.

Any agent, any inbox

Sales agents, support agents, scheduling assistants — each inbox can run a different agent with its own instructions and capabilities.

What teams are building

Automated account creation

A browser agent fills out a sign-up form. The confirmation email arrives at its inbox. The agent reads the verification code and completes the flow.

Scheduling assistants

An agent receives meeting requests by email, checks calendar availability, and proposes times — all in a normal email thread the other person can reply to.

Invoice processing

Invoices arrive by email. The agent extracts the amount, due date, and vendor, then creates a record in your accounting system.

Support triage

Support email is read, categorized, and either answered automatically or forwarded to a human with a summary of the issue.

Sales follow-up

An agent sends outreach email. When prospects reply, the agent reads their response and drafts a follow-up for a human to review before sending.

Contract monitoring

A legal agent watches for contracts and NDAs arriving by email. Key dates and terms are extracted and flagged for review.