Trust starts with
a closer look.

Start with Bird Platform, or select the platform your organization uses. Each published document and attestation lists its own scope. An assessment for one platform does not establish certification for another.

Use the document revision, validity dates and audit period when evaluating evidence. An assessment marked in progress has not been achieved. If current evidence is unavailable, ask your account team before relying on a certification claim.

Bird Platform is the current Bird platform for customer communications, bringing messaging channels and customer data into one platform. Choose Bird Platform when reviewing that product. Certifications for a legacy platform do not automatically cover Bird Platform.

Email (SparkPost) covers the email platform, including SparkPost email delivery. Connectivity refers to the communications APIs used for services such as SMS, voice and numbers.

Bird Box and CRM are the same platform, listed as Bird Box (CRM). Taxi for Email has its own platform selection. Check the scope on each document before using it for your review.

Pusher provides realtime messaging through Channels and push notifications through Beams. eDataSource provides email intelligence and deliverability tools. 24sessions provides video calling services. If you are unsure which platform your agreement covers, ask your Bird account team.

Read the scope and effective status of each attestation below. Only a current attestation covering your selected platform supports a current claim. Missing or unavailable evidence does not establish that a platform is certified.

Select a document and sign in with your Bird account. Verify your email address and accept the current confidentiality agreement. You can read its exact text before agreeing. Confidential distribution may be temporarily unavailable.

Yes. Customers and prospects must accept the current Trust Center NDA before downloading confidential documents. You can reuse that acceptance across documents.

Sign in with the same verified account. Acceptance of the current confidentiality terms can be reused across documents. When Bird publishes a new NDA version, you must review and accept it before their next confidential download. Access can still be withdrawn. Check validity dates even when an older document remains available.

Use Bird’s responsible disclosure program on HackerOne to report a vulnerability. The security contact is also published in bird.com/.well-known/security.txt. For a vendor questionnaire or platform-specific scope question, contact your Bird account team.