Customer Support overview
Simplify customer interactions.
Customer Support is a unified console for communications where you and your team can have conversations with customers, collaborate to solve issues, and leverage customer data to personalize experiences.
Bring all of your channels into one centralized place, and plug in AI and automation to speed up processes and eliminate repetitive tasks.
Creating a specialized team to manage VIP customer conversations.
Surfacing rich contact data in conversations so that agents have full customer context at their fingertips.
Gaining visibility and handling all customer communications in one place, instead of across different tools.
Creating standardized support experiences, no matter what channel your customer contact you on.
