Measure and improve Chatbot performance with analytics
Gain real-time insights into your chatbot's performance and optimize conversations for better customer engagement and satisfaction.
By clicking "Get a Demo" you agree to Bird's
Measure and improve Chatbot performance with analytics
Gain real-time insights into your chatbot's performance and optimize conversations for better customer engagement and satisfaction.
By clicking "Get a Demo" you agree to Bird's
Measure and improve Chatbot performance with analytics
Gain real-time insights into your chatbot's performance and optimize conversations for better customer engagement and satisfaction.
By clicking "Get a Demo" you agree to Bird's
All-in-one AI Platform for your business
Unify Data, Unleash AI: Build Your Workforce
Recruit teams of AI employees to complete tasks on autopilot. Use AI across your data to drive growth and efficiency. Boost marketing impact, elevate sales performance, enhance customer support, and optimize financial operations.
All-in-one AI Platform for your business
Unify Data, Unleash AI: Build Your Workforce
Recruit teams of AI employees to complete tasks on autopilot. Use AI across your data to drive growth and efficiency. Boost marketing impact, elevate sales performance, enhance customer support, and optimize financial operations.
All-in-one AI Platform for your business
Unify Data, Unleash AI: Build Your Workforce
Recruit teams of AI employees to complete tasks on autopilot. Use AI across your data to drive growth and efficiency. Boost marketing impact, elevate sales performance, enhance customer support, and optimize financial operations.
Integrations
Unify your chatbot analytics
Bring together data from all your chatbot interactions across channels into one comprehensive view. Our platform integrates conversational data with other customer touchpoints for deeper insights.
Integrations
Unify your chatbot analytics
Bring together data from all your chatbot interactions across channels into one comprehensive view. Our platform integrates conversational data with other customer touchpoints for deeper insights.
Integrations
Unify your chatbot analytics
Bring together data from all your chatbot interactions across channels into one comprehensive view. Our platform integrates conversational data with other customer touchpoints for deeper insights.
Track key metrics
Access advanced conversation analytics
Monitor crucial performance indicators including conversation length, resolution rates, and engagement metrics in real-time. Make data-driven adjustments to improve your chatbot's effectiveness instantly.
Integrations
Access advanced conversation analytics
Monitor crucial performance indicators including conversation length, resolution rates, and engagement metrics in real-time. Make data-driven adjustments to improve your chatbot's effectiveness instantly.
Integrations
Access advanced conversation analytics
Monitor crucial performance indicators including conversation length, resolution rates, and engagement metrics in real-time. Make data-driven adjustments to improve your chatbot's effectiveness instantly.
Understand customer intent and interactions
Use AI-powered sentiment analysis to understand customer emotions and interaction quality. Track response accuracy and automatically identify areas of improvement.
Understand customer intent and interactions
Use AI-powered sentiment analysis to understand customer emotions and interaction quality. Track response accuracy and automatically identify areas of improvement.
Understand customer intent and interactions
Use AI-powered sentiment analysis to understand customer emotions and interaction quality. Track response accuracy and automatically identify areas of improvement.
Journey Mapping
Visualize every customer path
See how users navigate through your chatbot conversations with AI-generated journey maps. Identify common paths, bottlenecks, and opportunities for optimization in your chatbot structure.
Journey Mapping
Visualize every customer path
See how users navigate through your chatbot conversations with AI-generated journey maps. Identify common paths, bottlenecks, and opportunities for optimization in your chatbot structure.
Journey Mapping
Visualize every customer path
See how users navigate through your chatbot conversations with AI-generated journey maps. Identify common paths, bottlenecks, and opportunities for optimization in your chatbot structure.
Support
Manage your virtual agent across any channel
Monitor individual AI Agent performance across all deployed channels. Track resolution rates, handover frequency, and chat volumes to optimize your virtual workforce effectiveness.
Integrations
Manage your virtual agent across any channel
Monitor individual AI Agent performance across all deployed channels. Track resolution rates, handover frequency, and chat volumes to optimize your virtual workforce effectiveness.
Integrations
Manage your virtual agent across any channel
Monitor individual AI Agent performance across all deployed channels. Track resolution rates, handover frequency, and chat volumes to optimize your virtual workforce effectiveness.
Optimize
Rapidly test and iterate your chatbot
Test changes instantly with our Replay Conversation feature. Simulate real-world scenarios and iterate on your chatbot's responses for continuous improvement.
Optimize
Rapidly test and iterate your chatbot
Test changes instantly with our Replay Conversation feature. Simulate real-world scenarios and iterate on your chatbot's responses for continuous improvement.
Optimize
Rapidly test and iterate your chatbot
Test changes instantly with our Replay Conversation feature. Simulate real-world scenarios and iterate on your chatbot's responses for continuous improvement.
Enterprise ready
Enterprise-Grade analytics
Access customizable dashboards with persistent filters for teams and agents. Handle large-scale chatbot operations with comprehensive analytics and monitoring capabilities.
Integrations
Enterprise-Grade analytics
Access customizable dashboards with persistent filters for teams and agents. Handle large-scale chatbot operations with comprehensive analytics and monitoring capabilities.
Integrations
Enterprise-Grade analytics
Access customizable dashboards with persistent filters for teams and agents. Handle large-scale chatbot operations with comprehensive analytics and monitoring capabilities.
Customers
Hear it from our customers
Bird helps marketing, service, and engineering teams create personalized interactions that drive growth.
4x
More work accomplished
"In 3 months, we've knocked out 4 times the work by enabling the less technical teams to help on email production."
Tammi St. Angelo, Global Marketing Automation and Email Strategy
2.5x
Increase in conversion rates
“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”
Tjhai A Eng, Marketing & Loyalty
+161%
Open rate improvement
“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”
Justin Farris, Senior Product Manager for Growth
Intergrations
Connect your existing tools and data sources with ease
Integrate your existing apps, systems, and data sources in just a few clicks.
Pricing
Flexible plans for businesses of all sizes
Bird charges based on the number of Contacts you are targeting on a monthly basis.
Customers
Hear it from our customers
Bird helps marketing, service, and engineering teams create personalized interactions that drive growth.
4x
More work accomplished
"In 3 months, we've knocked out 4 times the work by enabling the less technical teams to help on email production."
Tammi St. Angelo, Global Marketing Automation and Email Strategy
2.5x
Increase in conversion rates
“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”
Tjhai A Eng, Marketing & Loyalty
+161%
Open rate improvement
“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”
Justin Farris, Senior Product Manager for Growth
Intergrations
Connect your existing tools and data sources with ease
Integrate your existing apps, systems, and data sources in just a few clicks.
Pricing
Flexible plans for businesses of all sizes
Bird charges based on the number of Contacts you are targeting on a monthly basis.
Customers
Hear it from our customers
Bird helps marketing, service, and engineering teams create personalized interactions that drive growth.
4x
More work accomplished
"In 3 months, we've knocked out 4 times the work by enabling the less technical teams to help on email production."
Tammi St. Angelo, Global Marketing Automation and Email Strategy
2.5x
Increase in conversion rates
“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”
Tjhai A Eng, Marketing & Loyalty
+161%
Open rate improvement
“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”
Justin Farris, Senior Product Manager for Growth
Intergrations
Connect your existing tools and data sources with ease
Integrate your existing apps, systems, and data sources in just a few clicks.
Pricing
Flexible plans for businesses of all sizes
Bird charges based on the number of Contacts you are targeting on a monthly basis.
Marketing
Expand your audience, create personalized campaigns, and marketing journeys.
Service
Provide exceptional customer support with intuitive ticket management and analytics.
Payments
Simplify online payments and in-chat checkouts across multiple currencies.
Developers
Integrate SMS, WhatsApp, Email and social channels into your workflow.
Marketing
Expand your audience, create personalized campaigns, and marketing journeys.
Service
Provide exceptional customer support with intuitive ticket management and analytics.
Payments
Simplify online payments and in-chat checkouts across multiple currencies.
Developers
Integrate SMS, WhatsApp, Email and social channels into your workflow.
Marketing
Expand your audience, create personalized campaigns, and marketing journeys.
Service
Provide exceptional customer support with intuitive ticket management and analytics.
Payments
Simplify online payments and in-chat checkouts across multiple currencies.
Developers
Integrate SMS, WhatsApp, Email and social channels into your workflow.
Marketing
Unlimited possibilities: The AI-powered all-in-one business solution
Harness the power of AI to streamline operations across your entire business. From marketing and sales to finance and customer support, our comprehensive platform adapts to your needs, offering innovative solutions you haven't even imagined yet.
WhatsApp Marketing
SMS Marketing
Marketing
Unlimited possibilities: The AI-powered all-in-one business solution
Harness the power of AI to streamline operations across your entire business. From marketing and sales to finance and customer support, our comprehensive platform adapts to your needs, offering innovative solutions you haven't even imagined yet.
WhatsApp Marketing
SMS Marketing
Marketing
Unlimited possibilities: The AI-powered all-in-one business solution
Harness the power of AI to streamline operations across your entire business. From marketing and sales to finance and customer support, our comprehensive platform adapts to your needs, offering innovative solutions you haven't even imagined yet.
WhatsApp Marketing
SMS Marketing
Guides & Resources
Check out: Guides and Resources
Guides & Resources
Check out: Guides and Resources
Guides & Resources
Check out: Guides and Resources
FAQs
Any questions left unanswered?
What key metrics can I track with Bird's chatbot analytics?
Monitor total conversations, resolution rates, handover frequency, chat volumes, sentiment analysis, and response accuracy across all your AI Agents and channels.
How does Bird's analytics help improve chatbot performance?
Can I track performance across different channels?
How does Bird's analytics handle large-scale operations?
What real-time monitoring capabilities does Bird offer?
What makes Bird's analytics different from basic dashboards?
FAQs
Any questions left unanswered?
What key metrics can I track with Bird's chatbot analytics?
Monitor total conversations, resolution rates, handover frequency, chat volumes, sentiment analysis, and response accuracy across all your AI Agents and channels.
How does Bird's analytics help improve chatbot performance?
Can I track performance across different channels?
How does Bird's analytics handle large-scale operations?
What real-time monitoring capabilities does Bird offer?
What makes Bird's analytics different from basic dashboards?
FAQs
Any questions left unanswered?
What key metrics can I track with Bird's chatbot analytics?
Monitor total conversations, resolution rates, handover frequency, chat volumes, sentiment analysis, and response accuracy across all your AI Agents and channels.
How does Bird's analytics help improve chatbot performance?
Can I track performance across different channels?
How does Bird's analytics handle large-scale operations?
What real-time monitoring capabilities does Bird offer?
What makes Bird's analytics different from basic dashboards?
The AI-powered platform for Marketing, Support, and Finance
By clicking "Get a Demo" you agree to Bird's
The AI-powered platform for Marketing, Support, and Finance
By clicking "Get a Demo" you agree to Bird's
The AI-powered platform for Marketing, Support, and Finance
By clicking "Get a Demo" you agree to Bird's
© 2024 Bird. All rights reserved.
Made with <3 in Amsterdam
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© 2024 Bird. All rights reserved.
Made with <3 in Amsterdam
Privacy settings
© 2024 Bird. All rights reserved.
Made with <3 in Amsterdam
Privacy settings