Dashboard tour
This page is a map, not a manual: a quick orientation to each area of the Bird dashboard, what it's for, and where the deeper guide lives. If you've just created your account, this tells you where everything is before you start clicking.
Where you'll spend your first session
Two stops cover almost all of the setup work for a new account:
- Domains — verify a sending domain so your email comes from your own address instead of Bird's shared onboarding domain. This is the one step that involves your DNS provider, so it's worth starting early.
- Developers → API keys — create an API key for whoever is connecting your product or tools to Bird. Each key belongs to the workspace it was created in.
Everything else can wait until you're actually sending.
The main navigation
Onboarding
A checklist that tracks your setup progress — verify a domain, create a key, send a message. It's the same tasks described on this page, presented as a to-do list, and it disappears from your day-to-day once you've finished it.
Metrics
Charts of your sending at a glance: how much you've sent, how much was delivered, opened, clicked, or bounced, over time. This is where you check the health of your sending once mail is flowing. For what each metric means and how opens and clicks are measured, see Tracking & metrics.
Emails
The activity log: every message your workspace has sent, with its current status. When someone asks "did that email go out?", this is where you look — search for the recipient and open the message to see exactly what happened to it.
Domains
The list of your sending domains and, for each one, the DNS records to publish and a live verification status. A domain shows as verified once Bird can see the records at your DNS provider — until then it can't be used for sending. The full walkthrough is in Sending domains.
IP Pools
A view of the dedicated IP addresses your organization owns and how they're grouped. Most new accounts send from Bird's shared infrastructure and never open this page; it becomes relevant at higher volumes, when dedicated IPs are worth the investment.
Suppressions
The list of addresses Bird will not send to from this workspace — typically because a message hard-bounced or the recipient marked it as spam. You can also add addresses here yourself. Suppressions protect your sending reputation, so check this list before assuming a message went missing.
The workspace menu
The menu next to your workspace name (top left) is how you move around. Alongside Home and the channels (Email, SMS, WhatsApp, and so on), three stops are worth knowing — each a sibling in that menu, not nested under the others:
- Developers — API keys (create and revoke the keys that let software send through this workspace — see API keys), Webhooks (endpoints where Bird notifies your systems about events like deliveries and bounces, as they happen — see Webhooks), and Logs.
- Billing and payments — your plan and payment details, split across tabs: Wallet, Subscriptions (current plan and upgrades), Usage, Payment Methods, Invoices, Transaction History, and Billing Address.
- Settings — a page with two tabs: Workspace (general details — name, ID, created date) and Team (who has access and with what role, plus an Invite members button). See Invite your team.
What's next
- Verify your first domain: Sending domains
- Get the right people in: Invite your team