Reach

Grow

Manage

Automate

Reach

Grow

Manage

Automate

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I

Grow your customers. Unify your Inbox.

Manage conversations across email, chat, voice, SMS, WhatsApp, and social- all from a single, intuitive platform.

M

I

Grow your customers. Unify your Inbox.

Manage conversations across email, chat, voice, SMS, WhatsApp, and social- all from a single, intuitive platform.

M

I

Grow your customers. Unify your Inbox.

Manage conversations across email, chat, voice, SMS, WhatsApp, and social- all from a single, intuitive platform.

A unified inbox makes for seamless team collaboration. Seamless collaboration results in faster customer responses and better experiences. Better experiences build stronger customer relationships. Achieve results like never before.
Unified data builds stronger customer profiles. Stronger profiles unlock deeper insights. Deeper insights power more impactful campaigns. Achieve results like never before.
Unified data builds stronger customer profiles. Stronger profiles unlock deeper insights. Deeper insights power more impactful campaigns. Achieve results like never before.

All Your Channels.
One Inbox.

Integrating SMS, WhatsApp, email and more. Seamlessly manage customer conversations to deliver consistent, efficient support across all messaging platforms in one centralized inbox.

Bird integrations logo stack
Bird integrations logo stack
Bird integrations logo stack
Bird unified inbox platform, formerly MessageBird
Bird unified inbox platform, formerly MessageBird
Bird unified inbox platform, formerly MessageBird

Effortless teamwork.
Work smarter, together.

Collaborate seamlessly with shared inboxes, notes, and conversation history, ensuring smooth handovers and consistent responses. Perfect for teams managing high message volumes.

Scalable support tools.
Support that grows with you.

Stay compliant, secure, and efficient as you scale your customer support operations. Our inbox solution adapts to businesses from startups to enterprises.

Bird unified inbox platform, formerly MessageBird
Bird unified inbox platform, formerly MessageBird
Bird unified inbox platform, formerly MessageBird

Gain actionable insights from your support data

Optimize your customer support operations with Bird's comprehensive inbox analytics. Track response times, resolution rates, and team performance at a glance.

Bird unified inbox platform, formerly MessageBird
Bird unified inbox platform, formerly MessageBird
Bird unified inbox platform, formerly MessageBird

Key features
All your inbox needs in one place

Smart routing

Automatically prioritize urgent issues and match customers with the best-fit representatives. Advanced inbox filtering ensures messages reach the right team member every time.

Rich, interactive chats

Share product images, videos, files, and payment links directly in chats—allowing customers to resolve issues and make payments without leaving the conversation. Enhance your WhatsApp team inbox with multimedia support.

Streamlined Automations

Automate workflows for routine requests and follow-ups, and collect customer information with chatbots. Reduce inbox clutter by handling repetitive messages automatically.

AI-Enhanced support

Use AI to improve replies, refine tone, and check grammar. Craft personalized responses using customer data. Inbox management becomes effortless with AI assistance.

Customer insights

View detailed profiles, interaction history, and purchase information during customer conversations. Get the full context of each message in your inbox for more informed responses.

Compliance.

Protecting you and your customers.

SOC II type 2

Compliant

GDPR

Compliant

ISO 27001

Certified

CAIQ

Available

ISO 27001:2022

Compliant

Bird SOC2 Type 2023-2025

Compliant

Bird Security Overview

Compliant

ISO 27001

Statement of Applicability

SOC2

Approach Explanation

Consensus Assessments Initiative Questionare (CAIQ)

ISO 27001

Audit Report Summary

SOC2 Type II report

Compliant

Penetration Test Attestation Letters

ISO 27001

Public Scope Document

SOC2 Type II report Letter

Data Processing Agreement

Leading brands trust Bird to drive their success.

Proven outcomes from companies across the globe.

Pricing

One unified Inbox, lower costs, scale effortlessly.

Inbox

Talk to customers on every channel without compromising on experience.

Seats

Price per seat (monthly)

Up to 2

Free

More than 2

Contact sales

Start for free.

Try Bird for free—no credit card required.

Start trial

Featured resources.

The help you need, when you need it.

Any questions left unanswered?

What is a unified inbox?

A unified inbox brings together messages from multiple communication channels (email, messaging apps, social media) into a single interface, allowing teams to manage all customer conversations efficiently without switching platforms.

How does Bird help manage high message volumes?

Can I connect WhatsApp to Bird's inbox?

What's the difference between inbox management and regular email?

How can I measure the performance of my support inbox?

Is Bird the same as MessageBird?

Any questions left unanswered?

What is a unified inbox?

A unified inbox brings together messages from multiple communication channels (email, messaging apps, social media) into a single interface, allowing teams to manage all customer conversations efficiently without switching platforms.

How does Bird help manage high message volumes?

Can I connect WhatsApp to Bird's inbox?

What's the difference between inbox management and regular email?

How can I measure the performance of my support inbox?

Is Bird the same as MessageBird?

Any questions left unanswered?

What is a unified inbox?

How does Bird help manage high message volumes?

Can I connect WhatsApp to Bird's inbox?

What's the difference between inbox management and regular email?

How can I measure the performance of my support inbox?

Is Bird the same as MessageBird?