Effortless teamwork.
Work smarter, together.
Collaborate seamlessly with shared inboxes, notes, and conversation history, ensuring smooth handovers and consistent responses. Perfect for teams managing high message volumes.
Scalable support tools.
Support that grows with you.
Stay compliant, secure, and efficient as you scale your customer support operations. Our inbox solution adapts to businesses from startups to enterprises.
Gain actionable insights from your support data
Optimize your customer support operations with Bird's comprehensive inbox analytics. Track response times, resolution rates, and team performance at a glance.
Key features
All your inbox needs in one place
Smart routing
Automatically prioritize urgent issues and match customers with the best-fit representatives. Advanced inbox filtering ensures messages reach the right team member every time.
Rich, interactive chats
Share product images, videos, files, and payment links directly in chats—allowing customers to resolve issues and make payments without leaving the conversation. Enhance your WhatsApp team inbox with multimedia support.
Streamlined Automations
Automate workflows for routine requests and follow-ups, and collect customer information with chatbots. Reduce inbox clutter by handling repetitive messages automatically.
AI-Enhanced support
Use AI to improve replies, refine tone, and check grammar. Craft personalized responses using customer data. Inbox management becomes effortless with AI assistance.
Customer insights
View detailed profiles, interaction history, and purchase information during customer conversations. Get the full context of each message in your inbox for more informed responses.
Seamless integrations.
Connect your apps, systems and data.
Compliance.
Protecting you and your customers.
SOC II type 2
Compliant
GDPR
Compliant
ISO 27001
Certified
CAIQ
Available
ISO 27001:2022
Compliant
Bird SOC2 Type 2023-2025
Compliant
Bird Security Overview
Compliant
ISO 27001
Statement of Applicability
SOC2
Approach Explanation
Consensus Assessments Initiative Questionare (CAIQ)
ISO 27001
Audit Report Summary
SOC2 Type II report
Compliant
Penetration Test Attestation Letters
ISO 27001
Public Scope Document
SOC2 Type II report Letter
Data Processing Agreement
Leading brands trust Bird to drive their success.
Proven outcomes from companies across the globe.
“If my team is running a critical, time-sensitive campaign and needs to send millions of emails in a short period of time, I know Bird can handle it”
Kushal Manupati
Director of Marketing, Binance
15M+
WhatsApp messages sent
98%
Message delivery rate
2.5x
Increase in conversions
Pricing
One unified Inbox, lower costs, scale effortlessly.
Inbox
Talk to customers on every channel without compromising on experience.
Contact sales
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