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Define attributes

Subline

Video guide

Video guide

Video guide

Learn how to create attributes in Bird. In this guide, you'll learn how to:

  • Add new attributes to contacts

  • Set attribute properties and descriptions

  • Mark personally identifiable information

  • Create global attributes

  • Set up data objects

Step-by-step guide

Step-by-step guide

Step-by-step guide

In Contacts, an attribute is a piece of information that is attached to a contact profile to provide more information about that contact and their preferences.

Attributes are custom data points used to store specific details about your contacts. These help with segmentation, personalization, and analysis.

In Contacts, an attribute is a piece of information that is attached to a contact profile to provide more information about that contact and their preferences.

Attributes are custom data points used to store specific details about your contacts. These help with segmentation, personalization, and analysis.

In Contacts, an attribute is a piece of information that is attached to a contact profile to provide more information about that contact and their preferences.

Attributes are custom data points used to store specific details about your contacts. These help with segmentation, personalization, and analysis.

To create an attribute for a specific contact:

To create an attribute for a specific contact:

To create an attribute for a specific contact:

Step 1: Navigate to a contact profile

  • Go to Marketing > Manage > Audience > Contacts.

  • Search for and open the contact you want to update.

  • Click on the Attributes tab in the contact profile.

Step 2: Add a new attribute

Click Add new.

You can:

  • Select from a list of existing global attributes, or

  • Click to create a new attribute.

Step 3: Define the attribute

When creating a new attribute:

  • Name: Give the attribute a short, descriptive name (e.g., Mobile phone number).

  • Description: Provide context about what this attribute captures.

  • Key: Assign a unique system key (e.g., mobile_number) to reference the attribute.

  • Data type: Choose the appropriate type (e.g., string, number, date).

  • PII: Mark it as Personally Identifiable Information if applicable.

  • Click Save to confirm the new attribute.

To create a global attribute for all contacts:

To create a global attribute for all contacts:

To create a global attribute for all contacts:

Step 1: Go to global attribute settings

  • From the dashboard, go to Admin > Data Management > Attributes.

Step 2: Create a global attribute

  • Click Add new.

  • Fill in the same fields as above (name, description, key, data type, and PII status).

  • Click Save to make the attribute available across your entire contact base.

Optional: Create a custom object

Optional: Create a custom object

Optional: Create a custom object

Objects are custom data structures that contain a set of attributes—think of them like reusable templates for storing structured data.

To create an object:

  • Go to Admin > Data Management > Objects.

  • Click Add new object.

Enter:

  • Object name

  • Description

  • Click Save.

  • Your object will now appear in the left-hand panel, and you can begin adding attributes to it.

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R

Reach

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Grow

M

Manage

A

Automate

Company

Newsletter

Stay up to date with Bird through weekly updates to your inbox.

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You can unsubscribe anytime. See Bird's Privacy Statement for details on data processing.

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