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Competitive Tracker

Inbox Tracker

SFMC

Taxi

Email Deliverability Services

Email On Prem Add-on

Competitive Tracker

Brand and Company tiers

Annual Term

Competitive Tracker Small Brand

List size < 2M

Includes:

  • 5 seats

Features:

  • Brand/Company Tracker: Analyze top performing domains for inbox and engagement rates

  • Brand Compare: Benchmark your audience, activity, and best/worst performance against other brands’ email campaigns

  • Journey Mapping: Gain insights into 5 different consumer journeys to see how competitors structure their campaigns and how they perform

  • Advanced Search: Quickly filter through billions of emails to find actionable insights you can leverage in your next campaign

Available Add ons:

  • Competitive Tracker API

  • 5 Seats Add-on

Annual Term

Competitive Tracker Small Brand

List size < 2M

Includes:

  • 5 seats

Features:

  • Brand/Company Tracker: Analyze top performing domains for inbox and engagement rates

  • Brand Compare: Benchmark your audience, activity, and best/worst performance against other brands’ email campaigns

  • Journey Mapping: Gain insights into 5 different consumer journeys to see how competitors structure their campaigns and how they perform

  • Advanced Search: Quickly filter through billions of emails to find actionable insights you can leverage in your next campaign

Available Add ons:

  • Competitive Tracker API

  • 5 Seats Add-on

Annual Term

Competitive Tracker Small Brand

List size < 2M

Includes:

  • 5 seats

Features:

  • Brand/Company Tracker: Analyze top performing domains for inbox and engagement rates

  • Brand Compare: Benchmark your audience, activity, and best/worst performance against other brands’ email campaigns

  • Journey Mapping: Gain insights into 5 different consumer journeys to see how competitors structure their campaigns and how they perform

  • Advanced Search: Quickly filter through billions of emails to find actionable insights you can leverage in your next campaign

Available Add ons:

  • Competitive Tracker API

  • 5 Seats Add-on

Annual Term

Competitive Tracker Brand

List size 2 - 10M

Includes:

  • 10 seats

Features:

  • Brand/Company Tracker: Analyze top performing domains for inbox and engagement rates

  • Brand Compare: Benchmark your audience, activity, and best/worst performance against other brands’ email campaigns

  • Journey Mapping: Gain insights into 5 different consumer journeys to see how competitors structure their campaigns and how they perform

  • Advanced Search: Quickly filter through billions of emails to find actionable insights you can leverage in your next campaign

Available Add ons:

  • Competitive Tracker API

  • 5 Seats Add-on

Annual Term

Competitive Tracker Brand

List size 2 - 10M

Includes:

  • 10 seats

Features:

  • Brand/Company Tracker: Analyze top performing domains for inbox and engagement rates

  • Brand Compare: Benchmark your audience, activity, and best/worst performance against other brands’ email campaigns

  • Journey Mapping: Gain insights into 5 different consumer journeys to see how competitors structure their campaigns and how they perform

  • Advanced Search: Quickly filter through billions of emails to find actionable insights you can leverage in your next campaign

Available Add ons:

  • Competitive Tracker API

  • 5 Seats Add-on

Annual Term

Competitive Tracker Brand

List size 2 - 10M

Includes:

  • 10 seats

Features:

  • Brand/Company Tracker: Analyze top performing domains for inbox and engagement rates

  • Brand Compare: Benchmark your audience, activity, and best/worst performance against other brands’ email campaigns

  • Journey Mapping: Gain insights into 5 different consumer journeys to see how competitors structure their campaigns and how they perform

  • Advanced Search: Quickly filter through billions of emails to find actionable insights you can leverage in your next campaign

Available Add ons:

  • Competitive Tracker API

  • 5 Seats Add-on

Annual Term

Competitive Tracker Company

List Size > 10M

Includes:

  • 15 Seats

Features:

  • Brand/Company Tracker: Analyze top performing domains for inbox and engagement rates

  • Brand Compare: Benchmark your audience, activity, and best/worst performance against other brands’ email campaigns

  • Journey Mapping: Gain insights into 5 different consumer journeys to see how competitors structure their campaigns and how they perform

  • Advanced Search: Quickly filter through billions of emails to find actionable insights you can leverage in your next campaign

Available Add ons:

  • Competitive Tracker API

  • 5 Seats Add-on

Annual Term

Competitive Tracker Company

List Size > 10M

Includes:

  • 15 Seats

Features:

  • Brand/Company Tracker: Analyze top performing domains for inbox and engagement rates

  • Brand Compare: Benchmark your audience, activity, and best/worst performance against other brands’ email campaigns

  • Journey Mapping: Gain insights into 5 different consumer journeys to see how competitors structure their campaigns and how they perform

  • Advanced Search: Quickly filter through billions of emails to find actionable insights you can leverage in your next campaign

Available Add ons:

  • Competitive Tracker API

  • 5 Seats Add-on

Annual Term

Competitive Tracker Company

List Size > 10M

Includes:

  • 15 Seats

Features:

  • Brand/Company Tracker: Analyze top performing domains for inbox and engagement rates

  • Brand Compare: Benchmark your audience, activity, and best/worst performance against other brands’ email campaigns

  • Journey Mapping: Gain insights into 5 different consumer journeys to see how competitors structure their campaigns and how they perform

  • Advanced Search: Quickly filter through billions of emails to find actionable insights you can leverage in your next campaign

Available Add ons:

  • Competitive Tracker API

  • 5 Seats Add-on

Agency and ESP Tiers

Annual Term

Competitive Tracker Small Agency/ESP

Includes:

  • 10 Seats

Features:

  • Brand/Company Tracker: Analyze top performing domains for inbox and engagement rates

  • Brand Compare: Benchmark your audience, activity, and best/worst performance against other brands’ email campaigns

  • Journey Mapping: Gain insights into 5 different consumer journeys to see how competitors structure their campaigns and how they perform

  • Advanced Search: Quickly filter through billions of emails to find actionable insights you can leverage in your next campaign

Available Add ons:

  • Competitive Tracker API

  • 5 Seats Add-on

Annual Term

Competitive Tracker Small Agency/ESP

Includes:

  • 10 Seats

Features:

  • Brand/Company Tracker: Analyze top performing domains for inbox and engagement rates

  • Brand Compare: Benchmark your audience, activity, and best/worst performance against other brands’ email campaigns

  • Journey Mapping: Gain insights into 5 different consumer journeys to see how competitors structure their campaigns and how they perform

  • Advanced Search: Quickly filter through billions of emails to find actionable insights you can leverage in your next campaign

Available Add ons:

  • Competitive Tracker API

  • 5 Seats Add-on

Annual Term

Competitive Tracker Small Agency/ESP

Includes:

  • 10 Seats

Features:

  • Brand/Company Tracker: Analyze top performing domains for inbox and engagement rates

  • Brand Compare: Benchmark your audience, activity, and best/worst performance against other brands’ email campaigns

  • Journey Mapping: Gain insights into 5 different consumer journeys to see how competitors structure their campaigns and how they perform

  • Advanced Search: Quickly filter through billions of emails to find actionable insights you can leverage in your next campaign

Available Add ons:

  • Competitive Tracker API

  • 5 Seats Add-on

Annual Term

Competitive Tracker Medium Agency/ESP

Includes:

  • 20 Seats

Features:

  • Brand/Company Tracker: Analyze top performing domains for inbox and engagement rates

  • Brand Compare: Benchmark your audience, activity, and best/worst performance against other brands’ email campaigns

  • Journey Mapping: Gain insights into 5 different consumer journeys to see how competitors structure their campaigns and how they perform

  • Advanced Search: Quickly filter through billions of emails to find actionable insights you can leverage in your next campaign

Available Add ons:

  • Competitive Tracker API

  • 5 Seats Add-on

Annual Term

Competitive Tracker Medium Agency/ESP

Includes:

  • 20 Seats

Features:

  • Brand/Company Tracker: Analyze top performing domains for inbox and engagement rates

  • Brand Compare: Benchmark your audience, activity, and best/worst performance against other brands’ email campaigns

  • Journey Mapping: Gain insights into 5 different consumer journeys to see how competitors structure their campaigns and how they perform

  • Advanced Search: Quickly filter through billions of emails to find actionable insights you can leverage in your next campaign

Available Add ons:

  • Competitive Tracker API

  • 5 Seats Add-on

Annual Term

Competitive Tracker Medium Agency/ESP

Includes:

  • 20 Seats

Features:

  • Brand/Company Tracker: Analyze top performing domains for inbox and engagement rates

  • Brand Compare: Benchmark your audience, activity, and best/worst performance against other brands’ email campaigns

  • Journey Mapping: Gain insights into 5 different consumer journeys to see how competitors structure their campaigns and how they perform

  • Advanced Search: Quickly filter through billions of emails to find actionable insights you can leverage in your next campaign

Available Add ons:

  • Competitive Tracker API

  • 5 Seats Add-on

Annual Term

Competitive Tracker Enterprise ESP

Includes:

  • 40 Seats

Features:

  • Brand/Company Tracker: Analyze top performing domains for inbox and engagement rates

  • Brand Compare: Benchmark your audience, activity, and best/worst performance against other brands’ email campaigns

  • Journey Mapping: Gain insights into 5 different consumer journeys to see how competitors structure their campaigns and how they perform

  • Advanced Search: Quickly filter through billions of emails to find actionable insights you can leverage in your next campaign

Available Add ons:

  • Competitive Tracker API

  • 5 Seats Add-on

Annual Term

Competitive Tracker Enterprise ESP

Includes:

  • 40 Seats

Features:

  • Brand/Company Tracker: Analyze top performing domains for inbox and engagement rates

  • Brand Compare: Benchmark your audience, activity, and best/worst performance against other brands’ email campaigns

  • Journey Mapping: Gain insights into 5 different consumer journeys to see how competitors structure their campaigns and how they perform

  • Advanced Search: Quickly filter through billions of emails to find actionable insights you can leverage in your next campaign

Available Add ons:

  • Competitive Tracker API

  • 5 Seats Add-on

Annual Term

Competitive Tracker Enterprise ESP

Includes:

  • 40 Seats

Features:

  • Brand/Company Tracker: Analyze top performing domains for inbox and engagement rates

  • Brand Compare: Benchmark your audience, activity, and best/worst performance against other brands’ email campaigns

  • Journey Mapping: Gain insights into 5 different consumer journeys to see how competitors structure their campaigns and how they perform

  • Advanced Search: Quickly filter through billions of emails to find actionable insights you can leverage in your next campaign

Available Add ons:

  • Competitive Tracker API

  • 5 Seats Add-on

Inbox Tracker

Brand and company tiers

Annual Term

Inbox Tracker Starter Edition

List size < 1M

Deliverability Toolset provides in-depth analysis and alerting for over 70 ISPs.

Feature set includes:

  • Cloudmark (Proofpoint) Reporting for IP, Domain, and Campaigns

  • Reputation Advisor

  • DMARC Reporting

  • Postmaster Tools (Google, Yahoo & Outlook SNDS)

  • Subject Line Advisor + Subject Line Predict

  • Design Tracker for automated preview testing

Includes:

  • 1 domain

  • 3 Seats (max)

  • Unlimited Intelliseeds

Available Add ons:

  • Additional Domain (Limit 2)

Annual Term

Inbox Tracker Small Brand

List size 1 - 2M

Deliverability Toolset provides in-depth analysis and alerting for over 70 ISPs.

Feature set includes:

  • Cloudmark (Proofpoint) Reporting for IP, Domain, and Campaigns

  • Reputation Advisor

  • DMARC Reporting

  • Postmaster Tools (Google, Yahoo & Outlook SNDS)

  • Subject Line Advisor + Subject Line Predict

  • Design Tracker for automated preview testing

Includes:

  • 10 domains

  • Unlimited Seats

  • 500,000/month Analytics Events

  • Unlimited Intelliseeds

Available Add ons:

  • Additional domains

  • Analytics Events

  • Inbox Tracker API

Annual Term

Inbox Tracker Brand

List Size 2 - 10M

Deliverability Toolset provides in-depth analysis and alerting for over 70 ISPs.

Feature set includes:

  • Cloudmark (Proofpoint) Reporting for IP, Domain, and Campaigns

  • Reputation Advisor

  • DMARC Reporting

  • Postmaster Tools (Google, Yahoo & Outlook SNDS)

  • Subject Line Advisor + Subject Line Predict

  • Design Tracker for automated preview testing

Includes:

  • 15 domains

  • Unlimited Seats

  • 1M/month Analytics Events

  • Unlimited Intelliseeds

Available Add ons:

  • Additional domains

  • Analytics Events

  • Inbox Tracker API

Annual Term

Inbox Tracker Company

List Size > 10M

Deliverability Toolset provides in-depth analysis and alerting for over 70 ISPs.

Feature set includes:

  • Cloudmark (Proofpoint) Reporting for IP, Domain, and Campaigns

  • Reputation Advisor

  • DMARC Reporting

  • Postmaster Tools (Google, Yahoo & Outlook SNDS)

  • Subject Line Advisor + Subject Line Predict

  • Design Tracker for automated preview testing

Includes:

  • 20 domains

  • Unlimited Seats

  • 2M/month Analytics Events

  • Unlimited Intelliseeds

Available Add ons:

  • Additional domains

  • Analytics Events

  • Inbox Tracker API

Agency and ESP Tiers

Annual Term

Inbox Tracker Small Agency

100 domains

Deliverability Toolset provides in-depth analysis and alerting for over 70 ISPs.

Feature set includes:

  • Cloudmark (Proofpoint) Reporting for IP, Domain, and Campaigns

  • Reputation Advisor

  • DMARC Reporting

  • Postmaster Tools (Google, Yahoo & Outlook SNDS)

  • Subject Line Advisor + Subject Line Predict

  • Design Tracker for automated preview testing

Includes:

  • Up to 100 domains

  • Unlimited Seats

  • 2M/month Analytics Events

  • Unlimited Intelliseeds

Available Add ons:

  • Cloudmark + Reputation & SL Advisor

  • 250 Additional Domains (maximum 350 domains for Small Agency)

  • Analytics Events

  • Inbox Tracker API

  • Command Center** Paired with Cloudmark

Annual Term

Inbox Tracker Medium Agency

400 domains

Deliverability Toolset provides in-depth analysis and alerting for over 70 ISPs.

Feature set includes:

  • Cloudmark (Proofpoint) Reporting for IP, Domain, and Campaigns

  • Reputation Advisor

  • DMARC Reporting

  • Postmaster Tools (Google, Yahoo & Outlook SNDS)

  • Subject Line Advisor + Subject Line Predict

  • Design Tracker for automated preview testing

Includes:

  • Up to 400 domains

  • Unlimited Seats

  • 5M/month Analytics Events

  • Unlimited Intelliseeds

Available Add ons:

  • Cloudmark + Reputation & SL Advisor

  • 200 Additional Domains (maximum 600 domains for Medium Agency)

  • Analytics Events

  • Inbox Tracker API

  • Command Center** Paired with Cloudmark

Annual Term

Inbox Tracker Enterprise ESP

1000 domains

Deliverability Toolset provides in-depth analysis and alerting for over 70 ISPs.

Feature set includes:

  • Cloudmark (Proofpoint) Reporting for IP, Domain, and Campaigns

  • Reputation Advisor

  • DMARC Reporting

  • Postmaster Tools (Google, Yahoo & Outlook SNDS)

  • Subject Line Advisor + Subject Line Predict

  • Design Tracker for automated preview testing

Includes:

  • Up to 1000 domains

  • Unlimited Seats

  • 5M/month Analytics Events

  • Unlimited Intelliseeds

Available Add ons:

  • Cloudmark + Reputation & SL Advisor

  • Additional domains (no limit)

  • Analytics Events

  • Inbox Tracker API

  • Command Center** Paired with Cloudmark

SFMC

SFMC - Inbox Tracker

Annual Term

Inbox Tracker for SFMC Starter

Monthly Email Volume < 10M

1 MID Coverage

Deliverability Toolset provides in-depth analysis and alerting for over 70 ISPs

Feature set includes:

  • Cloudmark (Proofpoint) Reporting for IP, Domain, and Campaigns

  • Reputation Advisor

  • DMARC Reporting

  • Postmaster Tools (Google, Yahoo & Outlook SNDS)

  • Subject Line Advisor + Subject Line Predict

  • Design Tracker for automated preview testing

PLUS

SMFC Application powering:

  • Impacted Campaigns view

  • Journey Builder integration

  • Auto Seeding for Email and Automation Studio

Includes:

  • 1 Domain

  • Unlimited Seats

  • Unlimited Intelliseeds

  • 500,000/month Analytics Events

Available Add ons:

  • Additional Domain (Max 2)

  • Additional Analytic Events (per 1M)

  • Inbox Tracker API

Annual Term

Inbox Tracker for SFMC Starter

Monthly Email Volume < 10M

1 MID Coverage

Deliverability Toolset provides in-depth analysis and alerting for over 70 ISPs

Feature set includes:

  • Cloudmark (Proofpoint) Reporting for IP, Domain, and Campaigns

  • Reputation Advisor

  • DMARC Reporting

  • Postmaster Tools (Google, Yahoo & Outlook SNDS)

  • Subject Line Advisor + Subject Line Predict

  • Design Tracker for automated preview testing

PLUS

SMFC Application powering:

  • Impacted Campaigns view

  • Journey Builder integration

  • Auto Seeding for Email and Automation Studio

Includes:

  • 1 Domain

  • Unlimited Seats

  • Unlimited Intelliseeds

  • 500,000/month Analytics Events

Available Add ons:

  • Additional Domain (Max 2)

  • Additional Analytic Events (per 1M)

  • Inbox Tracker API

Annual Term

Inbox Tracker for SFMC Starter

Monthly Email Volume < 10M

1 MID Coverage

Deliverability Toolset provides in-depth analysis and alerting for over 70 ISPs

Feature set includes:

  • Cloudmark (Proofpoint) Reporting for IP, Domain, and Campaigns

  • Reputation Advisor

  • DMARC Reporting

  • Postmaster Tools (Google, Yahoo & Outlook SNDS)

  • Subject Line Advisor + Subject Line Predict

  • Design Tracker for automated preview testing

PLUS

SMFC Application powering:

  • Impacted Campaigns view

  • Journey Builder integration

  • Auto Seeding for Email and Automation Studio

Includes:

  • 1 Domain

  • Unlimited Seats

  • Unlimited Intelliseeds

  • 500,000/month Analytics Events

Available Add ons:

  • Additional Domain (Max 2)

  • Additional Analytic Events (per 1M)

  • Inbox Tracker API

Annual Term

Inbox Tracker for SFMC Professional

Monthly Email Volume < 10M

1 MID Coverage

Deliverability Toolset provides in-depth analysis and alerting for over 70 ISPs

Feature set includes:

  • Cloudmark (Proofpoint) Reporting for IP, Domain, and Campaigns

  • Reputation Advisor

  • DMARC Reporting

  • Postmaster Tools (Google, Yahoo & Outlook SNDS)

  • Subject Line Advisor + Subject Line Predict

  • Design Tracker for automated preview testing

PLUS

SMFC Application powering:

  • Impacted Campaigns view

  • Journey Builder integration

  • Auto Seeding for Email and Automation Studio

Includes:

  • 5 Domains

  • Unlimited Seats

  • Unlimited Intelliseeds

  • 1M/month Analytics Events

Available Add ons:

  • Additional MID

  • Additional Domains

  • Additional Analytic Events (per 1M)

  • Inbox Tracker API

Annual Term

Inbox Tracker for SFMC Professional

Monthly Email Volume < 10M

1 MID Coverage

Deliverability Toolset provides in-depth analysis and alerting for over 70 ISPs

Feature set includes:

  • Cloudmark (Proofpoint) Reporting for IP, Domain, and Campaigns

  • Reputation Advisor

  • DMARC Reporting

  • Postmaster Tools (Google, Yahoo & Outlook SNDS)

  • Subject Line Advisor + Subject Line Predict

  • Design Tracker for automated preview testing

PLUS

SMFC Application powering:

  • Impacted Campaigns view

  • Journey Builder integration

  • Auto Seeding for Email and Automation Studio

Includes:

  • 5 Domains

  • Unlimited Seats

  • Unlimited Intelliseeds

  • 1M/month Analytics Events

Available Add ons:

  • Additional MID

  • Additional Domains

  • Additional Analytic Events (per 1M)

  • Inbox Tracker API

Annual Term

Inbox Tracker for SFMC Professional

Monthly Email Volume < 10M

1 MID Coverage

Deliverability Toolset provides in-depth analysis and alerting for over 70 ISPs

Feature set includes:

  • Cloudmark (Proofpoint) Reporting for IP, Domain, and Campaigns

  • Reputation Advisor

  • DMARC Reporting

  • Postmaster Tools (Google, Yahoo & Outlook SNDS)

  • Subject Line Advisor + Subject Line Predict

  • Design Tracker for automated preview testing

PLUS

SMFC Application powering:

  • Impacted Campaigns view

  • Journey Builder integration

  • Auto Seeding for Email and Automation Studio

Includes:

  • 5 Domains

  • Unlimited Seats

  • Unlimited Intelliseeds

  • 1M/month Analytics Events

Available Add ons:

  • Additional MID

  • Additional Domains

  • Additional Analytic Events (per 1M)

  • Inbox Tracker API

Annual Term

Inbox Tracker for SFMC Business

Monthly Email Volume < 150M

1 MID Coverage

Deliverability Toolset provides in-depth analysis and alerting for over 70 ISPs

Feature set includes:

  • Cloudmark (Proofpoint) Reporting for IP, Domain, and Campaigns

  • Reputation Advisor

  • DMARC Reporting

  • Postmaster Tools (Google, Yahoo & Outlook SNDS)

  • Subject Line Advisor + Subject Line Predict

  • Design Tracker for automated preview testing

PLUS

SMFC Application powering:

  • Impacted Campaigns view

  • Journey Builder integration

  • Auto Seeding for Email and Automation Studio

Includes:

  • 10 Domains

  • Unlimited Seats

  • Unlimited Intelliseeds

  • 1M/month Analytics Events

Available Add ons:

  • Additional MID

  • Additional Domains

  • Additional Analytic Events (per 1M)

  • Inbox Tracker API

Annual Term

Inbox Tracker for SFMC Business

Monthly Email Volume < 150M

1 MID Coverage

Deliverability Toolset provides in-depth analysis and alerting for over 70 ISPs

Feature set includes:

  • Cloudmark (Proofpoint) Reporting for IP, Domain, and Campaigns

  • Reputation Advisor

  • DMARC Reporting

  • Postmaster Tools (Google, Yahoo & Outlook SNDS)

  • Subject Line Advisor + Subject Line Predict

  • Design Tracker for automated preview testing

PLUS

SMFC Application powering:

  • Impacted Campaigns view

  • Journey Builder integration

  • Auto Seeding for Email and Automation Studio

Includes:

  • 10 Domains

  • Unlimited Seats

  • Unlimited Intelliseeds

  • 1M/month Analytics Events

Available Add ons:

  • Additional MID

  • Additional Domains

  • Additional Analytic Events (per 1M)

  • Inbox Tracker API

Annual Term

Inbox Tracker for SFMC Business

Monthly Email Volume < 150M

1 MID Coverage

Deliverability Toolset provides in-depth analysis and alerting for over 70 ISPs

Feature set includes:

  • Cloudmark (Proofpoint) Reporting for IP, Domain, and Campaigns

  • Reputation Advisor

  • DMARC Reporting

  • Postmaster Tools (Google, Yahoo & Outlook SNDS)

  • Subject Line Advisor + Subject Line Predict

  • Design Tracker for automated preview testing

PLUS

SMFC Application powering:

  • Impacted Campaigns view

  • Journey Builder integration

  • Auto Seeding for Email and Automation Studio

Includes:

  • 10 Domains

  • Unlimited Seats

  • Unlimited Intelliseeds

  • 1M/month Analytics Events

Available Add ons:

  • Additional MID

  • Additional Domains

  • Additional Analytic Events (per 1M)

  • Inbox Tracker API

Annual Term

Inbox Tracker for SFMC Enterprise

Monthly Email Volume > 150M

1 MID Coverage

Deliverability Toolset provides in-depth analysis and alerting for over 70 ISPs

Feature set includes:

  • Cloudmark (Proofpoint) Reporting for IP, Domain, and Campaigns

  • Reputation Advisor

  • DMARC Reporting

  • Postmaster Tools (Google, Yahoo & Outlook SNDS)

  • Subject Line Advisor + Subject Line Predict

  • Design Tracker for automated preview testing

PLUS

SMFC Application powering:

  • Impacted Campaigns view

  • Journey Builder integration

  • Auto Seeding for Email and Automation Studio

Includes:

  • 15 Domains

  • Unlimited Seats

  • Unlimited Intelliseeds

  • 2M/month Analytics Events

Available Add ons:

  • Additional MID

  • Additional Domains

  • Additional Analytic Events (per 1M)

  • Inbox Tracker API

Annual Term

Inbox Tracker for SFMC Enterprise

Monthly Email Volume > 150M

1 MID Coverage

Deliverability Toolset provides in-depth analysis and alerting for over 70 ISPs

Feature set includes:

  • Cloudmark (Proofpoint) Reporting for IP, Domain, and Campaigns

  • Reputation Advisor

  • DMARC Reporting

  • Postmaster Tools (Google, Yahoo & Outlook SNDS)

  • Subject Line Advisor + Subject Line Predict

  • Design Tracker for automated preview testing

PLUS

SMFC Application powering:

  • Impacted Campaigns view

  • Journey Builder integration

  • Auto Seeding for Email and Automation Studio

Includes:

  • 15 Domains

  • Unlimited Seats

  • Unlimited Intelliseeds

  • 2M/month Analytics Events

Available Add ons:

  • Additional MID

  • Additional Domains

  • Additional Analytic Events (per 1M)

  • Inbox Tracker API

Annual Term

Inbox Tracker for SFMC Enterprise

Monthly Email Volume > 150M

1 MID Coverage

Deliverability Toolset provides in-depth analysis and alerting for over 70 ISPs

Feature set includes:

  • Cloudmark (Proofpoint) Reporting for IP, Domain, and Campaigns

  • Reputation Advisor

  • DMARC Reporting

  • Postmaster Tools (Google, Yahoo & Outlook SNDS)

  • Subject Line Advisor + Subject Line Predict

  • Design Tracker for automated preview testing

PLUS

SMFC Application powering:

  • Impacted Campaigns view

  • Journey Builder integration

  • Auto Seeding for Email and Automation Studio

Includes:

  • 15 Domains

  • Unlimited Seats

  • Unlimited Intelliseeds

  • 2M/month Analytics Events

Available Add ons:

  • Additional MID

  • Additional Domains

  • Additional Analytic Events (per 1M)

  • Inbox Tracker API

SFMC - Competitive Tracker

Annual Term

Competitive Tracker SFMC Starter

List Size < 2M

Includes:

  • 5 Seats

Features:

  • Brand/Company Tracker: Analyze top performing domains for inbox and engagement rates

  • Brand Compare: Benchmark your audience, activity, and best/worst performance against other brands’ email campaigns

  • Journey Mapping: Gain insights into 5 different consumer journeys to see how competitors structure their campaigns and how they perform

  • Advanced Search: Quickly filter through billions of emails to find actionable insights you can leverage in your next campaign

Available Add ons:

  • Seat Add-on

  • Competitive Tracker API

Annual Term

Competitive Tracker SFMC Starter

List Size < 2M

Includes:

  • 5 Seats

Features:

  • Brand/Company Tracker: Analyze top performing domains for inbox and engagement rates

  • Brand Compare: Benchmark your audience, activity, and best/worst performance against other brands’ email campaigns

  • Journey Mapping: Gain insights into 5 different consumer journeys to see how competitors structure their campaigns and how they perform

  • Advanced Search: Quickly filter through billions of emails to find actionable insights you can leverage in your next campaign

Available Add ons:

  • Seat Add-on

  • Competitive Tracker API

Annual Term

Competitive Tracker SFMC Starter

List Size < 2M

Includes:

  • 5 Seats

Features:

  • Brand/Company Tracker: Analyze top performing domains for inbox and engagement rates

  • Brand Compare: Benchmark your audience, activity, and best/worst performance against other brands’ email campaigns

  • Journey Mapping: Gain insights into 5 different consumer journeys to see how competitors structure their campaigns and how they perform

  • Advanced Search: Quickly filter through billions of emails to find actionable insights you can leverage in your next campaign

Available Add ons:

  • Seat Add-on

  • Competitive Tracker API

Annual Term

Competitive Tracker SFMC Professional

List Size 2-5M

Includes:

  • 5 Seats

Features:

  • Brand/Company Tracker: Analyze top performing domains for inbox and engagement rates

  • Brand Compare: Benchmark your audience, activity, and best/worst performance against other brands’ email campaigns

  • Journey Mapping: Gain insights into 5 different consumer journeys to see how competitors structure their campaigns and how they perform

  • Advanced Search: Quickly filter through billions of emails to find actionable insights you can leverage in your next campaign

Available Add ons:

  • Seat Add-on

  • Additional MID

  • Competitive Tracker API

Annual Term

Competitive Tracker SFMC Professional

List Size 2-5M

Includes:

  • 5 Seats

Features:

  • Brand/Company Tracker: Analyze top performing domains for inbox and engagement rates

  • Brand Compare: Benchmark your audience, activity, and best/worst performance against other brands’ email campaigns

  • Journey Mapping: Gain insights into 5 different consumer journeys to see how competitors structure their campaigns and how they perform

  • Advanced Search: Quickly filter through billions of emails to find actionable insights you can leverage in your next campaign

Available Add ons:

  • Seat Add-on

  • Additional MID

  • Competitive Tracker API

Annual Term

Competitive Tracker SFMC Professional

List Size 2-5M

Includes:

  • 5 Seats

Features:

  • Brand/Company Tracker: Analyze top performing domains for inbox and engagement rates

  • Brand Compare: Benchmark your audience, activity, and best/worst performance against other brands’ email campaigns

  • Journey Mapping: Gain insights into 5 different consumer journeys to see how competitors structure their campaigns and how they perform

  • Advanced Search: Quickly filter through billions of emails to find actionable insights you can leverage in your next campaign

Available Add ons:

  • Seat Add-on

  • Additional MID

  • Competitive Tracker API

Annual Term

Competitive Tracker SFMC Business

List Size 5-10M

Includes:

  • 10 Seats

Features:

  • Brand/Company Tracker: Analyze top performing domains for inbox and engagement rates

  • Brand Compare: Benchmark your audience, activity, and best/worst performance against other brands’ email campaigns

  • Journey Mapping: Gain insights into 5 different consumer journeys to see how competitors structure their campaigns and how they perform

  • Advanced Search: Quickly filter through billions of emails to find actionable insights you can leverage in your next campaign

Available Add ons:

  • Seat Add-on

  • Additional MID

  • Competitive Tracker API

Annual Term

Competitive Tracker SFMC Business

List Size 5-10M

Includes:

  • 10 Seats

Features:

  • Brand/Company Tracker: Analyze top performing domains for inbox and engagement rates

  • Brand Compare: Benchmark your audience, activity, and best/worst performance against other brands’ email campaigns

  • Journey Mapping: Gain insights into 5 different consumer journeys to see how competitors structure their campaigns and how they perform

  • Advanced Search: Quickly filter through billions of emails to find actionable insights you can leverage in your next campaign

Available Add ons:

  • Seat Add-on

  • Additional MID

  • Competitive Tracker API

Annual Term

Competitive Tracker SFMC Business

List Size 5-10M

Includes:

  • 10 Seats

Features:

  • Brand/Company Tracker: Analyze top performing domains for inbox and engagement rates

  • Brand Compare: Benchmark your audience, activity, and best/worst performance against other brands’ email campaigns

  • Journey Mapping: Gain insights into 5 different consumer journeys to see how competitors structure their campaigns and how they perform

  • Advanced Search: Quickly filter through billions of emails to find actionable insights you can leverage in your next campaign

Available Add ons:

  • Seat Add-on

  • Additional MID

  • Competitive Tracker API

Annual Term

Competitive Tracker SFMC Enterprise

List Size > 10M

Includes:

  • 15 Seats

Features:

  • Brand/Company Tracker: Analyze top performing domains for inbox and engagement rates

  • Brand Compare: Benchmark your audience, activity, and best/worst performance against other brands’ email campaigns

  • Journey Mapping: Gain insights into 5 different consumer journeys to see how competitors structure their campaigns and how they perform

  • Advanced Search: Quickly filter through billions of emails to find actionable insights you can leverage in your next campaign

Available Add ons:

  • Seat Add-on

  • Additional MID

  • Competitive Tracker API

Annual Term

Competitive Tracker SFMC Enterprise

List Size > 10M

Includes:

  • 15 Seats

Features:

  • Brand/Company Tracker: Analyze top performing domains for inbox and engagement rates

  • Brand Compare: Benchmark your audience, activity, and best/worst performance against other brands’ email campaigns

  • Journey Mapping: Gain insights into 5 different consumer journeys to see how competitors structure their campaigns and how they perform

  • Advanced Search: Quickly filter through billions of emails to find actionable insights you can leverage in your next campaign

Available Add ons:

  • Seat Add-on

  • Additional MID

  • Competitive Tracker API

Annual Term

Competitive Tracker SFMC Enterprise

List Size > 10M

Includes:

  • 15 Seats

Features:

  • Brand/Company Tracker: Analyze top performing domains for inbox and engagement rates

  • Brand Compare: Benchmark your audience, activity, and best/worst performance against other brands’ email campaigns

  • Journey Mapping: Gain insights into 5 different consumer journeys to see how competitors structure their campaigns and how they perform

  • Advanced Search: Quickly filter through billions of emails to find actionable insights you can leverage in your next campaign

Available Add ons:

  • Seat Add-on

  • Additional MID

  • Competitive Tracker API

Email Design Studio

Email Design Studio Subscription

Annual Term

Email Design Studio Basics

Single Brand

Includes:

  • 10 seats

  • CDN: 7.5M downloads/month

    *"CDN" is a Content Delivery Network that speeds up webpage loading for data-heavy applications.

Available Add ons:

  • Additional CDN

  • Additional Seats

Annual Term

Email Design Studio Basics

Single Brand

Includes:

  • 10 seats

  • CDN: 7.5M downloads/month

    *"CDN" is a Content Delivery Network that speeds up webpage loading for data-heavy applications.

Available Add ons:

  • Additional CDN

  • Additional Seats

Annual Term

Email Design Studio Basics

Single Brand

Includes:

  • 10 seats

  • CDN: 7.5M downloads/month

    *"CDN" is a Content Delivery Network that speeds up webpage loading for data-heavy applications.

Available Add ons:

  • Additional CDN

  • Additional Seats

Annual Term

Email Design Studio Scale

Multiple Brands

Includes:

  • 25 seats

  • CDN: 7.5M downloads/month

    *"CDN" is a Content Delivery Network that speeds up webpage loading for data-heavy applications.

Available Add ons:

  • Additional CDN

  • Additional Seats

Annual Term

Email Design Studio Scale

Multiple Brands

Includes:

  • 25 seats

  • CDN: 7.5M downloads/month

    *"CDN" is a Content Delivery Network that speeds up webpage loading for data-heavy applications.

Available Add ons:

  • Additional CDN

  • Additional Seats

Annual Term

Email Design Studio Scale

Multiple Brands

Includes:

  • 25 seats

  • CDN: 7.5M downloads/month

    *"CDN" is a Content Delivery Network that speeds up webpage loading for data-heavy applications.

Available Add ons:

  • Additional CDN

  • Additional Seats

Annual Term

Email Design Studio Enterprise

Multinational

Includes:

  • 25+ seats

  • CDN: 7.5M downloads/month

    *"CDN" is a Content Delivery Network that speeds up webpage loading for data-heavy applications.

Available Add ons:

  • Additional CDN

  • Additional Seats

Annual Term

Email Design Studio Enterprise

Multinational

Includes:

  • 25+ seats

  • CDN: 7.5M downloads/month

    *"CDN" is a Content Delivery Network that speeds up webpage loading for data-heavy applications.

Available Add ons:

  • Additional CDN

  • Additional Seats

Annual Term

Email Design Studio Enterprise

Multinational

Includes:

  • 25+ seats

  • CDN: 7.5M downloads/month

    *"CDN" is a Content Delivery Network that speeds up webpage loading for data-heavy applications.

Available Add ons:

  • Additional CDN

  • Additional Seats

Email Design Studio Services

Annual Term

Business Starter

Email Design Studio Business Starter Service is a support package suitable for customers who need one new email design system (“EDS”) and typically make small regular updates to their EDS.

Includes:

  • 1 monthly meeting

  • 1 Email Design System (EDS) per year

  • 1 EDS HTML code review/audit per year to ensure the Customer’s code meets the latest email client requirements

  • Rendering Issue Support - this includes best practices to avoid issues in the future (subject to reasonable commercial fair use level).

  • Onboarding EDS setup

  • Email Design System Lead

Annual Term

Business Starter

Email Design Studio Business Starter Service is a support package suitable for customers who need one new email design system (“EDS”) and typically make small regular updates to their EDS.

Includes:

  • 1 monthly meeting

  • 1 Email Design System (EDS) per year

  • 1 EDS HTML code review/audit per year to ensure the Customer’s code meets the latest email client requirements

  • Rendering Issue Support - this includes best practices to avoid issues in the future (subject to reasonable commercial fair use level).

  • Onboarding EDS setup

  • Email Design System Lead

Annual Term

Business Starter

Email Design Studio Business Starter Service is a support package suitable for customers who need one new email design system (“EDS”) and typically make small regular updates to their EDS.

Includes:

  • 1 monthly meeting

  • 1 Email Design System (EDS) per year

  • 1 EDS HTML code review/audit per year to ensure the Customer’s code meets the latest email client requirements

  • Rendering Issue Support - this includes best practices to avoid issues in the future (subject to reasonable commercial fair use level).

  • Onboarding EDS setup

  • Email Design System Lead

Annual Term

Business Extended

Email Design Studio Business Extended is a support package suitable for existing customers who have an existing Email Design System (“EDS”) or for new customers who plan to build their own EDS and who typically make regular updates and changes to their EDS.

Includes:

  • 1 monthly meeting

  • Up to 2 design updates to a Customer's existing EDS per quarter

  • 1 EDS HTML code review/audit per year to ensure the Customer’s code meets the latest email client requirements

  • Rendering Issue Support - this includes best practices to avoid issues in the future (subject to reasonable commercial fair use level).

  • Onboarding EDS setup

  • Email Design System Lead

Annual Term

Business Extended

Email Design Studio Business Extended is a support package suitable for existing customers who have an existing Email Design System (“EDS”) or for new customers who plan to build their own EDS and who typically make regular updates and changes to their EDS.

Includes:

  • 1 monthly meeting

  • Up to 2 design updates to a Customer's existing EDS per quarter

  • 1 EDS HTML code review/audit per year to ensure the Customer’s code meets the latest email client requirements

  • Rendering Issue Support - this includes best practices to avoid issues in the future (subject to reasonable commercial fair use level).

  • Onboarding EDS setup

  • Email Design System Lead

Annual Term

Business Extended

Email Design Studio Business Extended is a support package suitable for existing customers who have an existing Email Design System (“EDS”) or for new customers who plan to build their own EDS and who typically make regular updates and changes to their EDS.

Includes:

  • 1 monthly meeting

  • Up to 2 design updates to a Customer's existing EDS per quarter

  • 1 EDS HTML code review/audit per year to ensure the Customer’s code meets the latest email client requirements

  • Rendering Issue Support - this includes best practices to avoid issues in the future (subject to reasonable commercial fair use level).

  • Onboarding EDS setup

  • Email Design System Lead

Annual Term

Enterprise

Email Design Studio Enterprise Service is a support package suitable for Customers who need one (1) new Email Design System (“EDS”) or rebrand of their existing EDS and would typically make frequent updates and changes to their EDS.

Includes:

  • Up to weekly meetings at agreed times

  • 1 x a year - full rebrand. Entails a complete restructure of the HTML / new EDS build

  • As needed - HTML code review/audit per year

  • Rendering Issue Support - this includes best practices to avoid issues in the future (subject to reasonable commercial fair use level).

  • Onboarding EDS setup

  • Email Design System Lead

Annual Term

Enterprise

Email Design Studio Enterprise Service is a support package suitable for Customers who need one (1) new Email Design System (“EDS”) or rebrand of their existing EDS and would typically make frequent updates and changes to their EDS.

Includes:

  • Up to weekly meetings at agreed times

  • 1 x a year - full rebrand. Entails a complete restructure of the HTML / new EDS build

  • As needed - HTML code review/audit per year

  • Rendering Issue Support - this includes best practices to avoid issues in the future (subject to reasonable commercial fair use level).

  • Onboarding EDS setup

  • Email Design System Lead

Annual Term

Enterprise

Email Design Studio Enterprise Service is a support package suitable for Customers who need one (1) new Email Design System (“EDS”) or rebrand of their existing EDS and would typically make frequent updates and changes to their EDS.

Includes:

  • Up to weekly meetings at agreed times

  • 1 x a year - full rebrand. Entails a complete restructure of the HTML / new EDS build

  • As needed - HTML code review/audit per year

  • Rendering Issue Support - this includes best practices to avoid issues in the future (subject to reasonable commercial fair use level).

  • Onboarding EDS setup

  • Email Design System Lead

Email Deliverability Services

Deliverability Consulting Packages

Annual Term

Strategy Basics

Deliverability Strategy Basics is a deliverability services package designed to help customers interpret email analytics data, solve issues, and prioritize enhancements to their email program.

Includes:

  • Dedicated Deliverability Strategist

  • Coverage on 2 sending domains*

  • Review of email infrastructure

  • Deliverability best practice guidance

  • 1x planning session: To help identify current pain points and prioritize areas of focus for the engagement

  • 1 x 30-minute monthly meeting during business hours to discuss deliverability items/issues and formulate resolution plans, review all findings and recommendations, answer questions, and identify planning needs

  • 1 Monthly performance report

  • Daily automated monitoring of of reputation and authentication including monitoring of potential issues related to MBP blocking, blocklists, spam traps, complaints, SPF, DKIM & DMARC, etc

  • 3 Specialized service hours per month** that may be used for:

    • Review of Email Infrastructure Elements

    • ISP & Blocklist Resolution

    • Mitigation with Mailbox & RBL Providers

    • IP Reputation and Performance

*For clarity, each ‘sending domain’ means, for example, ‘acme.com’ in the same industry as Customer. Upon Customer’s request, we may, at our sole discretion, expand what constitutes ‘sending domains’ on a case-by-case basis.
**Additional hours can be purchased separately

Available Add ons:

  • Additional Service Hours

  • Additional Email Domains

Required:

  • Bird Cloud Sending (formerly SparkPost), BirdCRM Email Cloud Sending, On-Prem Email Software, or Inbox Tracker

Annual Term

Strategy Basics

Deliverability Strategy Basics is a deliverability services package designed to help customers interpret email analytics data, solve issues, and prioritize enhancements to their email program.

Includes:

  • Dedicated Deliverability Strategist

  • Coverage on 2 sending domains*

  • Review of email infrastructure

  • Deliverability best practice guidance

  • 1x planning session: To help identify current pain points and prioritize areas of focus for the engagement

  • 1 x 30-minute monthly meeting during business hours to discuss deliverability items/issues and formulate resolution plans, review all findings and recommendations, answer questions, and identify planning needs

  • 1 Monthly performance report

  • Daily automated monitoring of of reputation and authentication including monitoring of potential issues related to MBP blocking, blocklists, spam traps, complaints, SPF, DKIM & DMARC, etc

  • 3 Specialized service hours per month** that may be used for:

    • Review of Email Infrastructure Elements

    • ISP & Blocklist Resolution

    • Mitigation with Mailbox & RBL Providers

    • IP Reputation and Performance

*For clarity, each ‘sending domain’ means, for example, ‘acme.com’ in the same industry as Customer. Upon Customer’s request, we may, at our sole discretion, expand what constitutes ‘sending domains’ on a case-by-case basis.
**Additional hours can be purchased separately

Available Add ons:

  • Additional Service Hours

  • Additional Email Domains

Required:

  • Bird Cloud Sending (formerly SparkPost), BirdCRM Email Cloud Sending, On-Prem Email Software, or Inbox Tracker

Annual Term

Strategy Basics

Deliverability Strategy Basics is a deliverability services package designed to help customers interpret email analytics data, solve issues, and prioritize enhancements to their email program.

Includes:

  • Dedicated Deliverability Strategist

  • Coverage on 2 sending domains*

  • Review of email infrastructure

  • Deliverability best practice guidance

  • 1x planning session: To help identify current pain points and prioritize areas of focus for the engagement

  • 1 x 30-minute monthly meeting during business hours to discuss deliverability items/issues and formulate resolution plans, review all findings and recommendations, answer questions, and identify planning needs

  • 1 Monthly performance report

  • Daily automated monitoring of of reputation and authentication including monitoring of potential issues related to MBP blocking, blocklists, spam traps, complaints, SPF, DKIM & DMARC, etc

  • 3 Specialized service hours per month** that may be used for:

    • Review of Email Infrastructure Elements

    • ISP & Blocklist Resolution

    • Mitigation with Mailbox & RBL Providers

    • IP Reputation and Performance

*For clarity, each ‘sending domain’ means, for example, ‘acme.com’ in the same industry as Customer. Upon Customer’s request, we may, at our sole discretion, expand what constitutes ‘sending domains’ on a case-by-case basis.
**Additional hours can be purchased separately

Available Add ons:

  • Additional Service Hours

  • Additional Email Domains

Required:

  • Bird Cloud Sending (formerly SparkPost), BirdCRM Email Cloud Sending, On-Prem Email Software, or Inbox Tracker

Annual Term

Strategy Essentials

Deliverability Strategy Essentials is a premium, full-service deliverability service package that delivers proactive monitoring and issue resolution, performance data analysis, and strategic deliverability guidance.

Includes:

  • Dedicated Deliverability Strategist

  • Coverage on 3 sending domains*

  • Review of email infrastructure

  • Deliverability strategy planning and execution

  • 1 x planning session: To help identify current pain points and prioritize areas of focus for the engagement

  • 2 x 30-minute monthly meetings during business hours to discuss deliverability items/issues and formulate resolution plans, review all findings and recommendations, answer questions, and identify planning needs

  • Bi-weekly performance reports

  • Daily automated monitoring of reputation and authentication including monitoring of potential issues related to MBP blocking, blocklists, spam traps, complaints, SPF, DKIM & DMARC, etc.

  • 6 Specialized service hours per month** that may be used for:

    • Review of Email Infrastructure Elements

    • ISP & Blocklist Resolution

    • Mitigation with Mailbox & RBL Providers

    • IP Reputation and Performance

    • Deliverability best practices

    • List hygiene guidance

    • How to identify Inactive subscribers

    • Re-engagement campaign recommendations

    • Review strategy for upcoming campaigns and provide deliverability advice

*For clarity, each ‘sending domain’ means, for example, ‘acme.com’ in the same industry as Customer. Upon Customer’s request, we may, at our sole discretion, expand what constitutes ‘sending domains’ on a case-by-case basis.
**Additional hours can be purchased separately

Available Add ons:

  • Additional Service Hours

  • Additional Email Domains

Required:

  • Bird Cloud Sending (formerly SparkPost), BirdCRM Email Cloud Sending, On-Prem Email Software, or Inbox Tracker

Annual Term

Strategy Essentials

Deliverability Strategy Essentials is a premium, full-service deliverability service package that delivers proactive monitoring and issue resolution, performance data analysis, and strategic deliverability guidance.

Includes:

  • Dedicated Deliverability Strategist

  • Coverage on 3 sending domains*

  • Review of email infrastructure

  • Deliverability strategy planning and execution

  • 1 x planning session: To help identify current pain points and prioritize areas of focus for the engagement

  • 2 x 30-minute monthly meetings during business hours to discuss deliverability items/issues and formulate resolution plans, review all findings and recommendations, answer questions, and identify planning needs

  • Bi-weekly performance reports

  • Daily automated monitoring of reputation and authentication including monitoring of potential issues related to MBP blocking, blocklists, spam traps, complaints, SPF, DKIM & DMARC, etc.

  • 6 Specialized service hours per month** that may be used for:

    • Review of Email Infrastructure Elements

    • ISP & Blocklist Resolution

    • Mitigation with Mailbox & RBL Providers

    • IP Reputation and Performance

    • Deliverability best practices

    • List hygiene guidance

    • How to identify Inactive subscribers

    • Re-engagement campaign recommendations

    • Review strategy for upcoming campaigns and provide deliverability advice

*For clarity, each ‘sending domain’ means, for example, ‘acme.com’ in the same industry as Customer. Upon Customer’s request, we may, at our sole discretion, expand what constitutes ‘sending domains’ on a case-by-case basis.
**Additional hours can be purchased separately

Available Add ons:

  • Additional Service Hours

  • Additional Email Domains

Required:

  • Bird Cloud Sending (formerly SparkPost), BirdCRM Email Cloud Sending, On-Prem Email Software, or Inbox Tracker

Annual Term

Strategy Essentials

Deliverability Strategy Essentials is a premium, full-service deliverability service package that delivers proactive monitoring and issue resolution, performance data analysis, and strategic deliverability guidance.

Includes:

  • Dedicated Deliverability Strategist

  • Coverage on 3 sending domains*

  • Review of email infrastructure

  • Deliverability strategy planning and execution

  • 1 x planning session: To help identify current pain points and prioritize areas of focus for the engagement

  • 2 x 30-minute monthly meetings during business hours to discuss deliverability items/issues and formulate resolution plans, review all findings and recommendations, answer questions, and identify planning needs

  • Bi-weekly performance reports

  • Daily automated monitoring of reputation and authentication including monitoring of potential issues related to MBP blocking, blocklists, spam traps, complaints, SPF, DKIM & DMARC, etc.

  • 6 Specialized service hours per month** that may be used for:

    • Review of Email Infrastructure Elements

    • ISP & Blocklist Resolution

    • Mitigation with Mailbox & RBL Providers

    • IP Reputation and Performance

    • Deliverability best practices

    • List hygiene guidance

    • How to identify Inactive subscribers

    • Re-engagement campaign recommendations

    • Review strategy for upcoming campaigns and provide deliverability advice

*For clarity, each ‘sending domain’ means, for example, ‘acme.com’ in the same industry as Customer. Upon Customer’s request, we may, at our sole discretion, expand what constitutes ‘sending domains’ on a case-by-case basis.
**Additional hours can be purchased separately

Available Add ons:

  • Additional Service Hours

  • Additional Email Domains

Required:

  • Bird Cloud Sending (formerly SparkPost), BirdCRM Email Cloud Sending, On-Prem Email Software, or Inbox Tracker

Annual Term

Strategy Essentials Gold

Deliverability Strategy Essentials Gold is a premium, full-service deliverability service package that delivers proactive monitoring and issue resolution, performance data analysis, and strategic deliverability guidance.

Includes:

  • Dedicated Deliverability Strategist

  • Coverage on 5 sending domains*

  • Review of email infrastructure

  • Deliverability strategy planning and execution

  • 1 x planning session: To help identify current pain points and prioritize areas of focus for the engagement

  • 4 x 30-minute monthly meetings during business hours to discuss deliverability items/issues and formulate resolution plans, review all findings and recommendations, answer questions, and identify planning needs

  • Bi-weekly performance reports

  • Daily automated monitoring of reputation and authentication including monitoring of potential issues related to MBP blocking, blocklists, spam traps, complaints, SPF, DKIM & DMARC, etc.

  • 10 Specialized service hours per month** that may be used for:

    • Review of Email Infrastructure Elements

    • ISP & Blocklist Resolution

    • Mitigation with Mailbox & RBL Providers

    • IP Reputation and Performance

    • Deliverability best practices

    • List hygiene guidance

    • How to identify Inactive subscribers

    • Re-engagement campaign recommendations

    • Review strategy for upcoming campaigns and provide deliverability advice

*For clarity, each ‘sending domain’ means, for example, ‘acme.com’ in the same industry as Customer. Upon Customer’s request, we may, at our sole discretion, expand what constitutes ‘sending domains’ on a case-by-case basis.
**Additional hours can be purchased separately

Available Add ons:

  • Additional Service Hours

  • Additional Email Domains

Required:

  • Bird Cloud Sending (formerly SparkPost), BirdCRM Email Cloud Sending, On-Prem Email Software, or Inbox Tracker

Annual Term

Strategy Essentials Gold

Deliverability Strategy Essentials Gold is a premium, full-service deliverability service package that delivers proactive monitoring and issue resolution, performance data analysis, and strategic deliverability guidance.

Includes:

  • Dedicated Deliverability Strategist

  • Coverage on 5 sending domains*

  • Review of email infrastructure

  • Deliverability strategy planning and execution

  • 1 x planning session: To help identify current pain points and prioritize areas of focus for the engagement

  • 4 x 30-minute monthly meetings during business hours to discuss deliverability items/issues and formulate resolution plans, review all findings and recommendations, answer questions, and identify planning needs

  • Bi-weekly performance reports

  • Daily automated monitoring of reputation and authentication including monitoring of potential issues related to MBP blocking, blocklists, spam traps, complaints, SPF, DKIM & DMARC, etc.

  • 10 Specialized service hours per month** that may be used for:

    • Review of Email Infrastructure Elements

    • ISP & Blocklist Resolution

    • Mitigation with Mailbox & RBL Providers

    • IP Reputation and Performance

    • Deliverability best practices

    • List hygiene guidance

    • How to identify Inactive subscribers

    • Re-engagement campaign recommendations

    • Review strategy for upcoming campaigns and provide deliverability advice

*For clarity, each ‘sending domain’ means, for example, ‘acme.com’ in the same industry as Customer. Upon Customer’s request, we may, at our sole discretion, expand what constitutes ‘sending domains’ on a case-by-case basis.
**Additional hours can be purchased separately

Available Add ons:

  • Additional Service Hours

  • Additional Email Domains

Required:

  • Bird Cloud Sending (formerly SparkPost), BirdCRM Email Cloud Sending, On-Prem Email Software, or Inbox Tracker

Annual Term

Strategy Essentials Gold

Deliverability Strategy Essentials Gold is a premium, full-service deliverability service package that delivers proactive monitoring and issue resolution, performance data analysis, and strategic deliverability guidance.

Includes:

  • Dedicated Deliverability Strategist

  • Coverage on 5 sending domains*

  • Review of email infrastructure

  • Deliverability strategy planning and execution

  • 1 x planning session: To help identify current pain points and prioritize areas of focus for the engagement

  • 4 x 30-minute monthly meetings during business hours to discuss deliverability items/issues and formulate resolution plans, review all findings and recommendations, answer questions, and identify planning needs

  • Bi-weekly performance reports

  • Daily automated monitoring of reputation and authentication including monitoring of potential issues related to MBP blocking, blocklists, spam traps, complaints, SPF, DKIM & DMARC, etc.

  • 10 Specialized service hours per month** that may be used for:

    • Review of Email Infrastructure Elements

    • ISP & Blocklist Resolution

    • Mitigation with Mailbox & RBL Providers

    • IP Reputation and Performance

    • Deliverability best practices

    • List hygiene guidance

    • How to identify Inactive subscribers

    • Re-engagement campaign recommendations

    • Review strategy for upcoming campaigns and provide deliverability advice

*For clarity, each ‘sending domain’ means, for example, ‘acme.com’ in the same industry as Customer. Upon Customer’s request, we may, at our sole discretion, expand what constitutes ‘sending domains’ on a case-by-case basis.
**Additional hours can be purchased separately

Available Add ons:

  • Additional Service Hours

  • Additional Email Domains

Required:

  • Bird Cloud Sending (formerly SparkPost), BirdCRM Email Cloud Sending, On-Prem Email Software, or Inbox Tracker

Annual Term

Strategic Services for Service Providers

Strategic Deliverability Services for Service Providers is a premium full-service deliverability service package designed for the needs of Service Providers and Agencies that need to track and manage deliverability for their customers.

Includes:

  • Dedicated Deliverability Strategist

  • Coverage includes up to 10 sending domains*

  • Review of email infrastructure

  • Deliverability strategy planning and execution

  • 1 x planning session: To help identify current pain points and prioritize areas of focus for the engagement

  • 4 x 30-minute weekly meetings during business hours to discuss deliverability items/issues and formulate resolution plans, review all findings and recommendations, answer questions, and identify planning needs

  • Bi-weekly (2x per month) domain breakout performance reports

  • 1 annual business review & compliance workshop. This is a collaborative and in-depth look at compliance and sending practices to help identify any significant issues or areas of opportunity to improve deliverability performance

  • Daily automated monitoring of reputation and authentication including monitoring of potential issues related to MBP blocking, blocklists, spam traps, complaints, SPF, DKIM & DMARC, etc.

  • 10 Specialized service hours per month** that may be used for:

    • Review of Email Infrastructure Elements

    • ISP & Blocklist Resolution

    • Mitigation with Mailbox & RBL Providers

    • IP Reputation and Performance

    • Deliverability best practices

    • List hygiene guidance

    • How to identify Inactive subscribers

    • Re-engagement campaign recommendations

    • Review strategy for upcoming campaigns and provide deliverability advice

*Service Provider Domains may be from different industries or business units.
**Additional hours can be purchased separately

Available Add ons:

  • Additional Service Hours

  • Additional Email Domains

Required:

  • Bird Cloud Sending (formerly SparkPost), BirdCRM Email Cloud Sending, On-Prem Email Software, or Inbox Tracker

Annual Term

Strategic Services for Service Providers

Strategic Deliverability Services for Service Providers is a premium full-service deliverability service package designed for the needs of Service Providers and Agencies that need to track and manage deliverability for their customers.

Includes:

  • Dedicated Deliverability Strategist

  • Coverage includes up to 10 sending domains*

  • Review of email infrastructure

  • Deliverability strategy planning and execution

  • 1 x planning session: To help identify current pain points and prioritize areas of focus for the engagement

  • 4 x 30-minute weekly meetings during business hours to discuss deliverability items/issues and formulate resolution plans, review all findings and recommendations, answer questions, and identify planning needs

  • Bi-weekly (2x per month) domain breakout performance reports

  • 1 annual business review & compliance workshop. This is a collaborative and in-depth look at compliance and sending practices to help identify any significant issues or areas of opportunity to improve deliverability performance

  • Daily automated monitoring of reputation and authentication including monitoring of potential issues related to MBP blocking, blocklists, spam traps, complaints, SPF, DKIM & DMARC, etc.

  • 10 Specialized service hours per month** that may be used for:

    • Review of Email Infrastructure Elements

    • ISP & Blocklist Resolution

    • Mitigation with Mailbox & RBL Providers

    • IP Reputation and Performance

    • Deliverability best practices

    • List hygiene guidance

    • How to identify Inactive subscribers

    • Re-engagement campaign recommendations

    • Review strategy for upcoming campaigns and provide deliverability advice

*Service Provider Domains may be from different industries or business units.
**Additional hours can be purchased separately

Available Add ons:

  • Additional Service Hours

  • Additional Email Domains

Required:

  • Bird Cloud Sending (formerly SparkPost), BirdCRM Email Cloud Sending, On-Prem Email Software, or Inbox Tracker

Annual Term

Strategic Services for Service Providers

Strategic Deliverability Services for Service Providers is a premium full-service deliverability service package designed for the needs of Service Providers and Agencies that need to track and manage deliverability for their customers.

Includes:

  • Dedicated Deliverability Strategist

  • Coverage includes up to 10 sending domains*

  • Review of email infrastructure

  • Deliverability strategy planning and execution

  • 1 x planning session: To help identify current pain points and prioritize areas of focus for the engagement

  • 4 x 30-minute weekly meetings during business hours to discuss deliverability items/issues and formulate resolution plans, review all findings and recommendations, answer questions, and identify planning needs

  • Bi-weekly (2x per month) domain breakout performance reports

  • 1 annual business review & compliance workshop. This is a collaborative and in-depth look at compliance and sending practices to help identify any significant issues or areas of opportunity to improve deliverability performance

  • Daily automated monitoring of reputation and authentication including monitoring of potential issues related to MBP blocking, blocklists, spam traps, complaints, SPF, DKIM & DMARC, etc.

  • 10 Specialized service hours per month** that may be used for:

    • Review of Email Infrastructure Elements

    • ISP & Blocklist Resolution

    • Mitigation with Mailbox & RBL Providers

    • IP Reputation and Performance

    • Deliverability best practices

    • List hygiene guidance

    • How to identify Inactive subscribers

    • Re-engagement campaign recommendations

    • Review strategy for upcoming campaigns and provide deliverability advice

*Service Provider Domains may be from different industries or business units.
**Additional hours can be purchased separately

Available Add ons:

  • Additional Service Hours

  • Additional Email Domains

Required:

  • Bird Cloud Sending (formerly SparkPost), BirdCRM Email Cloud Sending, On-Prem Email Software, or Inbox Tracker

Additional Deliverability Services

One Time

Basic Email Audit

The Basic Email Deliverability Audit is a basic deliverability audit focusing on email infrastructure, business policies, reputation, and data management. A deliverability expert will analyze key aspects of your program that contribute to deliverability success.

Includes:

  • Review and examination of 1 sending domain

  • Infrastructure – examines IP address structure, mailing domain & subdomains, link tracking domains, image path domains, partner & affiliate domains, DNS authentication

  • Business Policies – CAN-SPAM compliance, email frequency, and data collection practices

  • Reputation– Check for IP inclusion on public and private blacklists including URL Blocks, web reputation scores, Unknown Users, Complaints, and Spam Traps

  • Data management - Feedback loop/unsub management, bounce management practices

  • 1 30-minute call to discuss the detailed report of the findings and a prioritized list of the next steps.

*For clarity, each ‘sending domain’ means, for example, ‘acme.com’ in the same industry as Customer. Upon Customer’s request, we may, at our sole discretion, expand what constitutes ‘sending domains’ on a case-by-case basis.

Available Add ons:

  • Additional Email Domains

Required:

  • Bird Cloud Sending (formerly SparkPost), BirdCRM Email Cloud Sending, or On-Prem Email Software

One Time

Basic Email Audit

The Basic Email Deliverability Audit is a basic deliverability audit focusing on email infrastructure, business policies, reputation, and data management. A deliverability expert will analyze key aspects of your program that contribute to deliverability success.

Includes:

  • Review and examination of 1 sending domain

  • Infrastructure – examines IP address structure, mailing domain & subdomains, link tracking domains, image path domains, partner & affiliate domains, DNS authentication

  • Business Policies – CAN-SPAM compliance, email frequency, and data collection practices

  • Reputation– Check for IP inclusion on public and private blacklists including URL Blocks, web reputation scores, Unknown Users, Complaints, and Spam Traps

  • Data management - Feedback loop/unsub management, bounce management practices

  • 1 30-minute call to discuss the detailed report of the findings and a prioritized list of the next steps.

*For clarity, each ‘sending domain’ means, for example, ‘acme.com’ in the same industry as Customer. Upon Customer’s request, we may, at our sole discretion, expand what constitutes ‘sending domains’ on a case-by-case basis.

Available Add ons:

  • Additional Email Domains

Required:

  • Bird Cloud Sending (formerly SparkPost), BirdCRM Email Cloud Sending, or On-Prem Email Software

One Time

Basic Email Audit

The Basic Email Deliverability Audit is a basic deliverability audit focusing on email infrastructure, business policies, reputation, and data management. A deliverability expert will analyze key aspects of your program that contribute to deliverability success.

Includes:

  • Review and examination of 1 sending domain

  • Infrastructure – examines IP address structure, mailing domain & subdomains, link tracking domains, image path domains, partner & affiliate domains, DNS authentication

  • Business Policies – CAN-SPAM compliance, email frequency, and data collection practices

  • Reputation– Check for IP inclusion on public and private blacklists including URL Blocks, web reputation scores, Unknown Users, Complaints, and Spam Traps

  • Data management - Feedback loop/unsub management, bounce management practices

  • 1 30-minute call to discuss the detailed report of the findings and a prioritized list of the next steps.

*For clarity, each ‘sending domain’ means, for example, ‘acme.com’ in the same industry as Customer. Upon Customer’s request, we may, at our sole discretion, expand what constitutes ‘sending domains’ on a case-by-case basis.

Available Add ons:

  • Additional Email Domains

Required:

  • Bird Cloud Sending (formerly SparkPost), BirdCRM Email Cloud Sending, or On-Prem Email Software

One Time

Comprehensive Email Audit

The Comprehensive Email Deliverability Audit is a comprehensive audit assessing a sender’s email program including content & design, acquisition practices as well as the standard review of infrastructure, business policies, reputation, and data management. It works well for senders who need more attention than our standard audit package inclusions and have an average inbox placement of less than 85% or who are migrating ESP’s or launching a new sending domain. This audit helps you understand how your customers perceive your email program without bias. This insight can help you increase customer satisfaction, reduce overall complaints, and improve your email program’s deliverability and conversion rates.

Includes:

  • Review and examination of 3 sending domains*

  • Business Policies - Focuses on regulatory compliance, permission levels as they relate to best practices for optimum subscriber experiences, email frequency, and cadence

  • Infrastructure – examines IP address structure, mailing domain & subdomains, link tracking domains, image path domains, partner & affiliate domains, DNS authentication

  • Content & Design– examines website/email content, email client rendering, and Spam Assassin testing

  • Reputation– Check for IP inclusion on public and private blocklists, web reputation scores, Unknown Users, Complaints, and Spam Traps

  • Data management – Data collection and hygiene, Feedback loop/unsub management, bounce management practices

  • 1-hour call during business hours to discuss strategic guidance to identify areas of an email program that are underperforming or contributing to suboptimal performance.

*For clarity, each ‘sending domain’ means, for example, ‘acme.com’ in the same industry as Customer. Upon Customer’s request, we may, at our sole discretion, expand what constitutes ‘sending domains’ on a case-by-case basis.

Available Add ons:

  • Additional Email Domains

Required:

  • Bird Cloud Sending (formerly SparkPost), BirdCRM Email Cloud Sending, or On-Prem Email Software

One Time

Comprehensive Email Audit

The Comprehensive Email Deliverability Audit is a comprehensive audit assessing a sender’s email program including content & design, acquisition practices as well as the standard review of infrastructure, business policies, reputation, and data management. It works well for senders who need more attention than our standard audit package inclusions and have an average inbox placement of less than 85% or who are migrating ESP’s or launching a new sending domain. This audit helps you understand how your customers perceive your email program without bias. This insight can help you increase customer satisfaction, reduce overall complaints, and improve your email program’s deliverability and conversion rates.

Includes:

  • Review and examination of 3 sending domains*

  • Business Policies - Focuses on regulatory compliance, permission levels as they relate to best practices for optimum subscriber experiences, email frequency, and cadence

  • Infrastructure – examines IP address structure, mailing domain & subdomains, link tracking domains, image path domains, partner & affiliate domains, DNS authentication

  • Content & Design– examines website/email content, email client rendering, and Spam Assassin testing

  • Reputation– Check for IP inclusion on public and private blocklists, web reputation scores, Unknown Users, Complaints, and Spam Traps

  • Data management – Data collection and hygiene, Feedback loop/unsub management, bounce management practices

  • 1-hour call during business hours to discuss strategic guidance to identify areas of an email program that are underperforming or contributing to suboptimal performance.

*For clarity, each ‘sending domain’ means, for example, ‘acme.com’ in the same industry as Customer. Upon Customer’s request, we may, at our sole discretion, expand what constitutes ‘sending domains’ on a case-by-case basis.

Available Add ons:

  • Additional Email Domains

Required:

  • Bird Cloud Sending (formerly SparkPost), BirdCRM Email Cloud Sending, or On-Prem Email Software

One Time

Comprehensive Email Audit

The Comprehensive Email Deliverability Audit is a comprehensive audit assessing a sender’s email program including content & design, acquisition practices as well as the standard review of infrastructure, business policies, reputation, and data management. It works well for senders who need more attention than our standard audit package inclusions and have an average inbox placement of less than 85% or who are migrating ESP’s or launching a new sending domain. This audit helps you understand how your customers perceive your email program without bias. This insight can help you increase customer satisfaction, reduce overall complaints, and improve your email program’s deliverability and conversion rates.

Includes:

  • Review and examination of 3 sending domains*

  • Business Policies - Focuses on regulatory compliance, permission levels as they relate to best practices for optimum subscriber experiences, email frequency, and cadence

  • Infrastructure – examines IP address structure, mailing domain & subdomains, link tracking domains, image path domains, partner & affiliate domains, DNS authentication

  • Content & Design– examines website/email content, email client rendering, and Spam Assassin testing

  • Reputation– Check for IP inclusion on public and private blocklists, web reputation scores, Unknown Users, Complaints, and Spam Traps

  • Data management – Data collection and hygiene, Feedback loop/unsub management, bounce management practices

  • 1-hour call during business hours to discuss strategic guidance to identify areas of an email program that are underperforming or contributing to suboptimal performance.

*For clarity, each ‘sending domain’ means, for example, ‘acme.com’ in the same industry as Customer. Upon Customer’s request, we may, at our sole discretion, expand what constitutes ‘sending domains’ on a case-by-case basis.

Available Add ons:

  • Additional Email Domains

Required:

  • Bird Cloud Sending (formerly SparkPost), BirdCRM Email Cloud Sending, or On-Prem Email Software

Annual Term

Reputable Sender Accreditation

Reputable Sender is an accreditation program that works with a view to ensuring your email has the best chance of being delivered to the inbox at global mailbox providers. The Reputable Sender program starts with an audit that is completed prior to acceptance into the program. The audit findings and recommendations reflect deliverability strategies that will positively impact email performance across the board. Once accepted, the sender’s IP’s will be approved for preferred inbox placement by Cloudmark, Abusix, Vade Secure, Tucows, Swisscom, and Mimecast.

To be considered for the Reputable Sender Accreditation Program, an individual sender must have:
- dedicated IP’s
- a 100% opt-in email audience -- with NO purchased data, co-registration list management, 3rd party list rental or
- implicit opt-in (pre-checked sign up checkbox)
- good sending history with an average inbox placement of 85% or greater over a recent 30-day period
- a valid privacy policy covering all applicable regional regulations
- no history of Spamhaus listings in the past 6 months

Includes:

  • One-time application & audit includes 32+ email programs, infrastructure, and compliance checks

  • The audit covers: Infrastructure, IP & Domain Reputation, Data Management, Business Policies

  • Ongoing Services: Quarterly audits to ensure program compliance

  • Up to 20 hours per year for remediation to correct items related to program compliance

  • Automated Reputation Monitoring

  • Annual business review

  • Preferential Allowlisting at over 500 B2B and B2C inboxes globally through Cloudmark and Abusix

  • Up to 25M monthly email volume & 3 IPs

Available Add ons:

  • Up to 75M Monthly Email Volume & 8 IPs

  • Up to 125M Monthly Email Volume & 12 IPs

  • 125M+ Monthly Email Volume 7 12+ IPs

Required:

  • Bird Cloud Sending (formerly SparkPost). BirdCRM Email Cloud Sending, On-Prem Email Software or Email Analytics Agreement

Annual Term

Reputable Sender Accreditation

Reputable Sender is an accreditation program that works with a view to ensuring your email has the best chance of being delivered to the inbox at global mailbox providers. The Reputable Sender program starts with an audit that is completed prior to acceptance into the program. The audit findings and recommendations reflect deliverability strategies that will positively impact email performance across the board. Once accepted, the sender’s IP’s will be approved for preferred inbox placement by Cloudmark, Abusix, Vade Secure, Tucows, Swisscom, and Mimecast.

To be considered for the Reputable Sender Accreditation Program, an individual sender must have:
- dedicated IP’s
- a 100% opt-in email audience -- with NO purchased data, co-registration list management, 3rd party list rental or
- implicit opt-in (pre-checked sign up checkbox)
- good sending history with an average inbox placement of 85% or greater over a recent 30-day period
- a valid privacy policy covering all applicable regional regulations
- no history of Spamhaus listings in the past 6 months

Includes:

  • One-time application & audit includes 32+ email programs, infrastructure, and compliance checks

  • The audit covers: Infrastructure, IP & Domain Reputation, Data Management, Business Policies

  • Ongoing Services: Quarterly audits to ensure program compliance

  • Up to 20 hours per year for remediation to correct items related to program compliance

  • Automated Reputation Monitoring

  • Annual business review

  • Preferential Allowlisting at over 500 B2B and B2C inboxes globally through Cloudmark and Abusix

  • Up to 25M monthly email volume & 3 IPs

Available Add ons:

  • Up to 75M Monthly Email Volume & 8 IPs

  • Up to 125M Monthly Email Volume & 12 IPs

  • 125M+ Monthly Email Volume 7 12+ IPs

Required:

  • Bird Cloud Sending (formerly SparkPost). BirdCRM Email Cloud Sending, On-Prem Email Software or Email Analytics Agreement

Annual Term

Reputable Sender Accreditation

Reputable Sender is an accreditation program that works with a view to ensuring your email has the best chance of being delivered to the inbox at global mailbox providers. The Reputable Sender program starts with an audit that is completed prior to acceptance into the program. The audit findings and recommendations reflect deliverability strategies that will positively impact email performance across the board. Once accepted, the sender’s IP’s will be approved for preferred inbox placement by Cloudmark, Abusix, Vade Secure, Tucows, Swisscom, and Mimecast.

To be considered for the Reputable Sender Accreditation Program, an individual sender must have:
- dedicated IP’s
- a 100% opt-in email audience -- with NO purchased data, co-registration list management, 3rd party list rental or
- implicit opt-in (pre-checked sign up checkbox)
- good sending history with an average inbox placement of 85% or greater over a recent 30-day period
- a valid privacy policy covering all applicable regional regulations
- no history of Spamhaus listings in the past 6 months

Includes:

  • One-time application & audit includes 32+ email programs, infrastructure, and compliance checks

  • The audit covers: Infrastructure, IP & Domain Reputation, Data Management, Business Policies

  • Ongoing Services: Quarterly audits to ensure program compliance

  • Up to 20 hours per year for remediation to correct items related to program compliance

  • Automated Reputation Monitoring

  • Annual business review

  • Preferential Allowlisting at over 500 B2B and B2C inboxes globally through Cloudmark and Abusix

  • Up to 25M monthly email volume & 3 IPs

Available Add ons:

  • Up to 75M Monthly Email Volume & 8 IPs

  • Up to 125M Monthly Email Volume & 12 IPs

  • 125M+ Monthly Email Volume 7 12+ IPs

Required:

  • Bird Cloud Sending (formerly SparkPost). BirdCRM Email Cloud Sending, On-Prem Email Software or Email Analytics Agreement

Email On-Prem

Includes:

  • Annual Support & Maintenance

Available Add ons:

  • Additional License

  • ELA - Custom

  • ILF - Custom

  • Signals Analytics

Includes:

  • Annual Support & Maintenance

Available Add ons:

  • Additional License

  • ELA - Custom

  • ILF - Custom

  • Signals Analytics

Annual Term

Signals

Required: Annual Email Cloud or On-Prem license

Signals is an email analytics platform that helps users find and fix email issues or to identify areas that can be improved in their email sending program. Signals offers combination of aggregate sending data that helps show trends and raw data which can be used to dig into specific problems. 

Signals integrates with our PowerMTA and/or Momentum products to analyse email sending and benchmark data from across our industry-leading email network to provide data-driven, predictive, and actionable insights with a view to helping customers increase open rates, prevent blacklisting and boost inbox placement. 

The Signals product includes the following:

  • Predictive Health Score & Alerting. Predict recipient engagement and get real-time alerts about key email health metrics.

  • Actionable Recommendations. Get specific recommendations on how to resolve high-priority issues such as list quality.

  • Engagement Insights. Understand how and when recipients engage with your email and how to optimize sending.

  • Delivery Analytics. Investigate and drill down on more than 40 individual metrics that drive your deliverability and recipient engagement.

  • Spam Trap Reporting. Reduce your risk of sending outages and identify list quality problems before they impact your email performance.

  • Message Events. Track individual message activity and incidents with detailed, real-time event history.

Annual Term

Signals

Required: Annual Email Cloud or On-Prem license

Signals is an email analytics platform that helps users find and fix email issues or to identify areas that can be improved in their email sending program. Signals offers combination of aggregate sending data that helps show trends and raw data which can be used to dig into specific problems. 

Signals integrates with our PowerMTA and/or Momentum products to analyse email sending and benchmark data from across our industry-leading email network to provide data-driven, predictive, and actionable insights with a view to helping customers increase open rates, prevent blacklisting and boost inbox placement. 

The Signals product includes the following:

  • Predictive Health Score & Alerting. Predict recipient engagement and get real-time alerts about key email health metrics.

  • Actionable Recommendations. Get specific recommendations on how to resolve high-priority issues such as list quality.

  • Engagement Insights. Understand how and when recipients engage with your email and how to optimize sending.

  • Delivery Analytics. Investigate and drill down on more than 40 individual metrics that drive your deliverability and recipient engagement.

  • Spam Trap Reporting. Reduce your risk of sending outages and identify list quality problems before they impact your email performance.

  • Message Events. Track individual message activity and incidents with detailed, real-time event history.

Annual Term

Signals

Required: Annual Email Cloud or On-Prem license

Signals is an email analytics platform that helps users find and fix email issues or to identify areas that can be improved in their email sending program. Signals offers combination of aggregate sending data that helps show trends and raw data which can be used to dig into specific problems. 

Signals integrates with our PowerMTA and/or Momentum products to analyse email sending and benchmark data from across our industry-leading email network to provide data-driven, predictive, and actionable insights with a view to helping customers increase open rates, prevent blacklisting and boost inbox placement. 

The Signals product includes the following:

  • Predictive Health Score & Alerting. Predict recipient engagement and get real-time alerts about key email health metrics.

  • Actionable Recommendations. Get specific recommendations on how to resolve high-priority issues such as list quality.

  • Engagement Insights. Understand how and when recipients engage with your email and how to optimize sending.

  • Delivery Analytics. Investigate and drill down on more than 40 individual metrics that drive your deliverability and recipient engagement.

  • Spam Trap Reporting. Reduce your risk of sending outages and identify list quality problems before they impact your email performance.

  • Message Events. Track individual message activity and incidents with detailed, real-time event history.

Annual Term

Signals +

Required: Annual Email Cloud or On-Prem license

Signals+ includes all the features of our Signals product and includes:

  • Events Search (in web app)

  • Events API

  • Webhooks

Annual Term

Signals +

Required: Annual Email Cloud or On-Prem license

Signals+ includes all the features of our Signals product and includes:

  • Events Search (in web app)

  • Events API

  • Webhooks

Annual Term

Signals +

Required: Annual Email Cloud or On-Prem license

Signals+ includes all the features of our Signals product and includes:

  • Events Search (in web app)

  • Events API

  • Webhooks

Comparison of Signals and Signals+

Detailed Reporting

Signals

Signals+

# of Metrics

42

42

Real Time Alerts

Inbound Email Webhooks

—

Custom Webhooks

—

Events API

—

Advanced Analytics

Signals

Signals+

Predictive Health Score

Spam Trap Monitoring

Engagement Insights and Cohorts

Searchable Event Data Retention

—

10 days detailed events

The AI-first CRM for Marketing, Services and Payments

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The AI-first CRM for Marketing, Services and Payments

By clicking "Get a Demo" you agree to Bird's

Privacy Statement

The AI-first CRM for Marketing, Services and Payments

By clicking "Get a Demo" you agree to Bird's

Privacy Statement

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© 2024 Bird. All rights reserved.

Made with <3 in Amsterdam

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Channels

SMS Marketing

WhatsApp Marketing

Email Marketing

APIs

Integrations

Email API

SMS API

WhatsApp API

PowerMTA

Momentum

Grow

Contacts

Signup Forms

Resources

Guides

Blog

Documentation

API Reference

Pricing

What's new

Engage

Campaigns

Chatbots

Inbox

Journeys

Dialer

Automate

Flows

Payments

Company

Support

Legal

Privacy

© 2024 Bird. All rights reserved.

Made with <3 in Amsterdam

Privacy settings

Channels

SMS Marketing

WhatsApp Marketing

Email Marketing

APIs

Integrations

Email API

SMS API

WhatsApp API

PowerMTA

Momentum

Grow

Contacts

Signup Forms

Resources

Guides

Blog

Documentation

API Reference

Pricing

What's new

Engage

Campaigns

Chatbots

Inbox

Journeys

Dialer

Automate

Flows

Payments

Company

Support

Legal

Privacy

© 2024 Bird. All rights reserved.

Made with <3 in Amsterdam

Privacy settings