Support Live Chat
Engage customers in real-time with live chat
Provide instant, personalized support to your website visitors and boost customer satisfaction with Bird's advanced live chat solution.
Real-time support that converts visitors.
Engage website visitors instantly with live chat and AI-powered automation.
Proactive Chat
Engage visitors based on behavior
AI Chatbots
Handle common queries instantly
Canned Responses
Quick replies for frequent questions
Chat Analytics
Track volume, times, and satisfaction
Agent Dashboard
Manage chats with customer context
Chat Transcripts
Save and search past conversations
Proactive engagement that boosts conversions
Set triggers to initiate chat support based on visitor behavior. Engage customers when they need help to boost conversions and customize invitations for different segments.
AI-powered chatbot handoff
Utilize AI-powered chatbots to instantly handle common queries. Ensure a smooth transition from bots to human agents for complex issues, providing round-the-clock assistance.
Data-driven chat optimization
Track metrics like chat volume and response times. Generate reports on chat efficiency and agent performance to use data-driven insights for continuous improvement.
Leading brands trust Bird to drive their success.
Proven outcomes from companies across the globe.
94.4%
SMS deliverability improved
3.2x
Faster campaign launches
28%
Higher engagement rate
Connect every data source you use.
Pre-built integrations for your entire tech stack.
Connect instantly, no dev work required
Pre-built connectors for every platform in your stack. Start unifying customer data today, not next quarter.
One customer view across everything
Pull data from every system, create complete customer profiles. Your entire tech stack contributing to intelligent support.
Enterprise security built for scale.
Compliance and security you can trust.
Scale without limits, update in real-time
Process millions of conversations instantly. Customer data syncs across all systems the moment it changes.
Global compliance, enterprise security
SOC 2 Type II certified with GDPR, HIPAA, ISO 27001 compliance. Data residency controls and granular access internationally.