How to bulk delete contacts

Create a bulk delete data flow

Go to Workflows > Data flow. You can also access it from Admin console > Workflows > Data flows

Create a new data flow with following source and destination

Source: CSV Upload
Destination: Delete contact

Create a new data flow interface.

Once created, you will need to add the following in JSONATA expression if your key identifier is phonenumber:

Code example

{
 "identifierKey": "phonenumber",
 "identifierValue": "+" & $.Phone
}

If your key identifier is emailaddress:

Code example

{
 "identifierKey": "emailaddress",
 "identifierValue": $.Email
}

If you want to delete contacts irrespective of the identifier you can use below format. In this case, ID is the name of the column of csv file you upload.

Code example

{
 "contactId": $.ID
}

Data synchronization interface.

Upload file to delete

Now, you can export contacts from a list or segment or the contacts page, and upload here in the data flow.

Click on Save and then click on Run Now
You can Edit data flow to upload more files and then again click on Save > Run Now.

Dropdown menu with various options.