Engage Customers in Real-Time with Live Chat

Provide instant, personalized support to your website visitors and boost customer satisfaction with Bird's advanced live chat solution.

By clicking "Get a Demo" you agree to Bird's

UI of a conversation between a support agent and a customer with other incoming messages of other conversations

Engage Customers in Real-Time with Live Chat

Provide instant, personalized support to your website visitors and boost customer satisfaction with Bird's advanced live chat solution.

By clicking "Get a Demo" you agree to Bird's

Engage Customers in Real-Time with Live Chat

Provide instant, personalized support to your website visitors and boost customer satisfaction with Bird's advanced live chat solution.

By clicking "Get a Demo" you agree to Bird's

All-in-one enterprise marketing suite

Powerful multichannel marketing, simplified

Built for the modern marketer, Bird offers an intuitive platform with advanced features for personalized, data-driven email marketing.

Abandoned cart email and SMS reminder flow for Elysia Skincare, triggered by Shopify when cart value exceeds $19. Includes product image, return-to-cart button, and a discount code for free shipping, designed to recover lost sales.

All-in-one enterprise marketing suite

Powerful multichannel marketing, simplified

Built for the modern marketer, Bird offers an intuitive platform with advanced features for personalized, data-driven email marketing.

Abandoned cart email and SMS reminder flow for Elysia Skincare, triggered by Shopify when cart value exceeds $19. Includes product image, return-to-cart button, and a discount code for free shipping, designed to recover lost sales.

All-in-one enterprise marketing suite

Powerful multichannel marketing, simplified

Built for the modern marketer, Bird offers an intuitive platform with advanced features for personalized, data-driven email marketing.

Abandoned cart email and SMS reminder flow for Elysia Skincare, triggered by Shopify when cart value exceeds $19. Includes product image, return-to-cart button, and a discount code for free shipping, designed to recover lost sales.

Design chat experiences that match your brand

Sync your data for powerful personalization

Integrate your store, CRM, or ETL data seamlessly to fuel hyper-targeted campaigns. Leverage comprehensive customer information to create personalized, data-driven email marketing strategies.

Logos of a few key integrations available on Bird, including HubSpot, Google Ads, Instagram, Adobe, Google Cloud, AWS, Salesforce, Mailchimp, Snowflake, and ActiveCampaign.

Design chat experiences that match your brand

Sync your data for powerful personalization

Integrate your store, CRM, or ETL data seamlessly to fuel hyper-targeted campaigns. Leverage comprehensive customer information to create personalized, data-driven email marketing strategies.

Collection of storage based connectors

Design chat experiences that match your brand

Sync your data for powerful personalization

Integrate your store, CRM, or ETL data seamlessly to fuel hyper-targeted campaigns. Leverage comprehensive customer information to create personalized, data-driven email marketing strategies.

Collection of storage based connectors
Audience builder interface for creating a high-value customer audience using Shopify data. Filters include total money spent greater than $500 and customer address in NYC, enabled through Bird's native Shopify integration.

Proactive Chat

Start conversations at the right time

Set triggers to initiate chat support based on visitor behavior. Engage customers when they need help to boost conversions and customize invitations for different segments.

Integrations

Start conversations at the right time

Set triggers to initiate chat support based on visitor behavior. Engage customers when they need help to boost conversions and customize invitations for different segments.

Integrations

Start conversations at the right time

Set triggers to initiate chat support based on visitor behavior. Engage customers when they need help to boost conversions and customize invitations for different segments.

Automate responses for 24/7 support

Utilize AI-powered chatbots to instantly handle common queries. Ensure a smooth transition from bots to human agents for complex issues, providing round-the-clock assistance.

Automated VIP email journey for Elysia Skincare, featuring AI-generated content and actionable insights. Includes sign-up, opt-in, and a 96% email open rate, promoting exclusive VIP benefits.

Automate responses for 24/7 support

Utilize AI-powered chatbots to instantly handle common queries. Ensure a smooth transition from bots to human agents for complex issues, providing round-the-clock assistance.

Automate responses for 24/7 support

Utilize AI-powered chatbots to instantly handle common queries. Ensure a smooth transition from bots to human agents for complex issues, providing round-the-clock assistance.

Agent Console

Empower agents with an efficient dashboard

Equip agents with a user-friendly console for managing chats. Access customer information and history in real-time, enabling multitasking across multiple conversations.

easy to use platform to assist customer questions across various social channels

Agent Console

Empower agents with an efficient dashboard

Equip agents with a user-friendly console for managing chats. Access customer information and history in real-time, enabling multitasking across multiple conversations.

Agent Console

Empower agents with an efficient dashboard

Equip agents with a user-friendly console for managing chats. Access customer information and history in real-time, enabling multitasking across multiple conversations.

bot assisting customer with FAQ product rec

Canned Responses

Accelerate replies with pre-written messages

Create a library of canned responses for FAQs. Personalize pre-written messages on the fly, improving response times while maintaining a consistent tone.

Integrations

Accelerate replies with pre-written messages

Create a library of canned responses for FAQs. Personalize pre-written messages on the fly, improving response times while maintaining a consistent tone.

Integrations

Accelerate replies with pre-written messages

Create a library of canned responses for FAQs. Personalize pre-written messages on the fly, improving response times while maintaining a consistent tone.

Chat transcrips

Maintain records of all chat interactions

Automatically save transcripts of all chats for future reference. Easily search and retrieve past conversations for quality assurance and training.

transcript of voice and text conversations

Chat transcrips

Maintain records of all chat interactions

Automatically save transcripts of all chats for future reference. Easily search and retrieve past conversations for quality assurance and training.

UI of campaign reporting

Chat transcrips

Maintain records of all chat interactions

Automatically save transcripts of all chats for future reference. Easily search and retrieve past conversations for quality assurance and training.

UI of campaign reporting
Personalized promotional omnichannel AI message, sent to whatsapp

Analytics

Gain insights to enhance chat performance

Track metrics like chat volume and response times. Generate reports on chat efficiency and agent performance to use data-driven insights for continuous improvement.


Integrations

Gain insights to enhance chat performance

Track metrics like chat volume and response times. Generate reports on chat efficiency and agent performance to use data-driven insights for continuous improvement.


Integrations

Gain insights to enhance chat performance

Track metrics like chat volume and response times. Generate reports on chat efficiency and agent performance to use data-driven insights for continuous improvement.


Customers

Hear it from our customers

Bird helps marketing, service, and engineering teams create personalized interactions that drive growth.

4x

More work accomplished

"In 3 months, we've knocked out 4 times the work by enabling the less technical teams to help on email production."

Tammi St. Angelo, Global Marketing Automation and Email Strategy

2.5x

Increase in conversion rates

“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”

Tjhai A Eng, Marketing & Loyalty

+161%

Open rate improvement

“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”

Justin Farris, Senior Product Manager for Growth

Intergrations

Connect your existing tools and data sources with ease

Integrate your existing apps, systems, and data sources in just a few clicks.

Pricing

Flexible plans for businesses of all sizes

Bird charges based on the number of Contacts you are targeting on a monthly basis.

Customers

Hear it from our customers

Bird helps marketing, service, and engineering teams create personalized interactions that drive growth.

4x

More work accomplished

"In 3 months, we've knocked out 4 times the work by enabling the less technical teams to help on email production."

Tammi St. Angelo, Global Marketing Automation and Email Strategy

2.5x

Increase in conversion rates

“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”

Tjhai A Eng, Marketing & Loyalty

+161%

Open rate improvement

“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”

Justin Farris, Senior Product Manager for Growth

Intergrations

Connect your existing tools and data sources with ease

Integrate your existing apps, systems, and data sources in just a few clicks.

Pricing

Flexible plans for businesses of all sizes

Bird charges based on the number of Contacts you are targeting on a monthly basis.

Customers

Hear it from our customers

Bird helps marketing, service, and engineering teams create personalized interactions that drive growth.

4x

More work accomplished

"In 3 months, we've knocked out 4 times the work by enabling the less technical teams to help on email production."

Tammi St. Angelo, Global Marketing Automation and Email Strategy

2.5x

Increase in conversion rates

“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”

Tjhai A Eng, Marketing & Loyalty

+161%

Open rate improvement

“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”

Justin Farris, Senior Product Manager for Growth

Intergrations

Connect your existing tools and data sources with ease

Integrate your existing apps, systems, and data sources in just a few clicks.

Pricing

Flexible plans for businesses of all sizes

Bird charges based on the number of Contacts you are targeting on a monthly basis.

Platform

Explore the rest of the platform

One integrated platform for Marketing, Service, Payments and API’s.

Marketing

Expand your audience, create personalized campaigns, and marketing journeys.

Service

Provide exceptional customer support with intuitive ticket management and analytics.

Payments

Simplify online payments and in-chat checkouts across multiple currencies.

Developers

Integrate SMS, WhatsApp, Email and social channels into your workflow.

Platform

Explore the rest of the platform

One integrated platform for Marketing, Service, Payments and API’s.

Marketing

Expand your audience, create personalized campaigns, and marketing journeys.

Service

Provide exceptional customer support with intuitive ticket management and analytics.

Payments

Simplify online payments and in-chat checkouts across multiple currencies.

Developers

Integrate SMS, WhatsApp, Email and social channels into your workflow.

Platform

Explore the rest of the platform

One integrated platform for Marketing, Service, Payments and API’s.

Marketing

Expand your audience, create personalized campaigns, and marketing journeys.

Service

Provide exceptional customer support with intuitive ticket management and analytics.

Payments

Simplify online payments and in-chat checkouts across multiple currencies.

Developers

Integrate SMS, WhatsApp, Email and social channels into your workflow.

Customer Service

The AI-first omnichannel Service tool

Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology. 

Customer Service

The AI-first omnichannel Service tool

Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology. 

Customer Service

The AI-first omnichannel Service tool

Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology. 

FAQs

Any questions left unanswered?

What is live chat, and how does it improve customer engagement?

Live chat allows customers to connect with your support team in real time, providing instant, personalized responses. Bird's live chat helps boost customer satisfaction by offering quick resolutions to inquiries and creating a more engaging user experience.

How can I personalize the live chat experience for my customers?

Can I automate responses with Bird's live chat?

How does proactive chat work?

Can I manage multiple chats simultaneously with Bird's live chat?

Does Bird's live chat keep a record of interactions?

How can I measure the performance of my live chat?

FAQs

Any questions left unanswered?

What is live chat, and how does it improve customer engagement?

Live chat allows customers to connect with your support team in real time, providing instant, personalized responses. Bird's live chat helps boost customer satisfaction by offering quick resolutions to inquiries and creating a more engaging user experience.

How can I personalize the live chat experience for my customers?

Can I automate responses with Bird's live chat?

How does proactive chat work?

Can I manage multiple chats simultaneously with Bird's live chat?

Does Bird's live chat keep a record of interactions?

How can I measure the performance of my live chat?

FAQs

Any questions left unanswered?

What is live chat, and how does it improve customer engagement?

Live chat allows customers to connect with your support team in real time, providing instant, personalized responses. Bird's live chat helps boost customer satisfaction by offering quick resolutions to inquiries and creating a more engaging user experience.

How can I personalize the live chat experience for my customers?

Can I automate responses with Bird's live chat?

How does proactive chat work?

Can I manage multiple chats simultaneously with Bird's live chat?

Does Bird's live chat keep a record of interactions?

How can I measure the performance of my live chat?

The AI-first CRM for Marketing, Services and Payments

By clicking "Get a Demo" you agree to Bird's

The AI-first CRM for Marketing, Services and Payments

By clicking "Get a Demo" you agree to Bird's

The AI-first CRM for Marketing, Services and Payments

By clicking "Get a Demo" you agree to Bird's