Voice overview. To use Bird to connect with customers by placing and receiving voice calls, or sending and receiving SMS, MMS, or WhatsApp messages, you need to connect a number to your workspace. If you don’t have a number yet, or you want to set up a new number, you can purchase one from Bird and have it set up a

To use Bird to connect with customers by placing and receiving voice calls, or sending and receiving SMS, MMS, or WhatsApp messages, you need to connect a number to your workspace. If you don’t have a number yet, or you want to set up a new number, you can purchase one from Bird and have it set up and ready to use in your account in a few minutes (for non-KYC markets).