E-commerce Solutions

Turn browsers into buyers with personalized, omnichannel engagement

The E-commerce Messaging Challenge

Abandoned Cart Recovery

Multi-Channel Recovery Flows

Automated email, SMS, and WhatsApp sequences with AI-optimized timing and channel selection per customer.

Dynamic Product Rendering

Cart recovery messages show the exact abandoned products with real-time pricing and availability.

Smart Incentive Engine

AI determines the minimum incentive needed to recover each cart — from no discount to free shipping to percentage off.

Product Recommendations

Behavioral Recommendations

Suggest products based on individual browse and purchase patterns — not just bestsellers.

Cross-Sell & Upsell Automation

Post-purchase emails with complementary product suggestions, timed to the customer's reorder cycle.

Real-Time Inventory Awareness

Recommendations automatically exclude out-of-stock products and prioritize items with healthy inventory.

Lifecycle Marketing Automation

Welcome Series Builder

Pre-built, customizable welcome flows proven to convert 15-25% of new subscribers to first-time buyers.

Post-Purchase Automation

Order updates, review requests, and cross-sell sequences triggered by purchase events.

Churn Prevention

AI detects declining engagement and triggers personalized retention campaigns before customers lapse.

Bird's abandoned cart recovery alone generated $2.3M in incremental revenue in the first quarter. The multi-channel approach reaches customers where they actually engage.

Global fashion retailer, E-commerce Growth

We consolidated 7 messaging tools into Bird and saw immediate improvement — better deliverability, faster campaign launches, and a unified view of every customer.

DTC beauty brand, Marketing