Fintech B2C Solutions

Engage, onboard, and retain consumers across every financial touchpoint

The Fintech Communication Challenge

Onboarding & KYC Flows

Multi-Step Onboarding Journeys

Automated, channel-optimized flows that guide users from signup through verification to first transaction.

KYC Progress Notifications

Real-time updates on document review status with clear next steps at every stage.

Drop-Off Recovery

AI detects stalled onboarding and triggers personalized nudges to re-engage within 30 minutes.

Transaction Alerts & Account Notifications

Real-Time Transaction Notifications

Sub-5-second delivery for payment confirmations, balance alerts, and suspicious activity warnings.

Multi-Channel Failover

Automatic fallback from SMS to WhatsApp to push to email, ensuring every critical message is delivered.

Spending Insights

Automated weekly and monthly spending summaries that drive app engagement and financial awareness.

Compliance-Ready Messaging

Full Message Archiving

Immutable audit trail of every customer communication across all channels, with configurable retention periods.

Compliance Approval Workflows

Marketing messages require compliance team sign-off before sending, with version tracking and audit logs.

Data Residency Controls

Store and process customer data in specific regions to meet local regulatory requirements.

Onboarding completion went from 37% to 61% after we implemented Bird's multi-channel onboarding flows. The drop-off recovery messages alone are worth the investment.

Digital payments startup, Product Growth