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Improved Inbox and Marketing Features: Spam Filter Redesign and More

feature

Improved Inbox and Marketing Features: Spam Filter Redesign and More

This update brings a range of enhancements across Inbox and Marketing, including a redesigned spam filter that lets you mark or unmark tickets directly from the conversation. Alongside this, we’ve made improvements to journey insights, ticket visibility, and addressed key bugs for a smoother experience.

New features

Marketing

  • Export message step-level metrics for journeys.

Inbox

  • Redesigned spam filter allows marking/unmarking tickets directly from conversations.

Improvements

Marketing

  • Enhanced time filters in journey insights.

Inbox

  • Toggle ticket statuses in the header with one click.

Fixes

Marketing

  • Campaign delivery analytics issues resolved.
  • Journey branch analytics issues fixed.

Inbox

  • Composer spacing and draft issues corrected.
  • Message template spacing and paragraph formatting improved.
  • Resolved visibility errors in Inbox forms on Windows OS.
  • Identifiers can now be copied with a single click.

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