Manage contact profiles. Quickly access information about a contact.

Learn how to access and utilize contact profiles to manage customer information in Bird. In this guide, you'll learn how to:

• Navigate to contact lists and search for specific profiles
• View and manage contact identifiers including email addresses and phone numbers
• Add and edit contact attributes and subscription status
• Access conversation history and activity logs for each contact
• Manage list memberships by adding or removing contacts from lists

A contact profile in Bird contains all the available data about a contact. It helps you manage and review all details and interactions with that specific contact.

Step 1: Navigate to the contacts list and select a contact profile

• Go to Marketing > Audience > Contacts
• Browse through your contacts list.
• Use the search function to quickly locate a specific contact.
• Click on the contact you'd like to view. This will open their contact profile.
• You can also apply Advanced filters (same options as segmentation) to filter the contact data.
• You can also select one or more contacts to apply bulk actions. The bulk actions will appear at the bottom of the list.

Note that for Add to list bulk action, you can only select 800 contacts at a time. If you want to do more, you should use Contacts csv import option under **Manage data > Import from CSV **and select the list(s) to add to under Apply categories step of import.

Explore additional videos and step-by-step guides to help you move forward.

• Introduction to Sign-up Forms
• Build your first sign-up form
• How to bulk delete contacts