Balance Customer Satisfaction with Support Efficiency

Create seamless support experiences across all channels while keeping costs low with AI automation and intelligent workflows.

By clicking "Get a Demo" you agree to Bird's

UI of Bird's Inbox software assisting a customer with AI powered suggest responses.

Balance Customer Satisfaction with Support Efficiency

Create seamless support experiences across all channels while keeping costs low with AI automation and intelligent workflows.

By clicking "Get a Demo" you agree to Bird's

UI of Bird's Inbox software assisting a customer with AI powered suggest responses.

Balance Customer Satisfaction with Support Efficiency

Create seamless support experiences across all channels while keeping costs low with AI automation and intelligent workflows.

By clicking "Get a Demo" you agree to Bird's

UI of Bird's Inbox software assisting a customer with AI powered suggest responses.

All-in-one enterprise marketing suite

Powerful multichannel marketing, simplified

Built for the modern marketer, Bird offers an intuitive platform with advanced features for personalized, data-driven email marketing.

Elysia Skincare marketing campaigns on a mobile phone showcasing WhatsApp, email, and SMS engagement channels. Includes messages with a free shipping offer, a 20% discount code for new subscribers, and product promotions, enhancing customer interaction.

All-in-one enterprise marketing suite

Powerful multichannel marketing, simplified

Built for the modern marketer, Bird offers an intuitive platform with advanced features for personalized, data-driven email marketing.

Elysia Skincare marketing campaigns on a mobile phone showcasing WhatsApp, email, and SMS engagement channels. Includes messages with a free shipping offer, a 20% discount code for new subscribers, and product promotions, enhancing customer interaction.

All-in-one enterprise marketing suite

Powerful multichannel marketing, simplified

Built for the modern marketer, Bird offers an intuitive platform with advanced features for personalized, data-driven email marketing.

Elysia Skincare marketing campaigns on a mobile phone showcasing WhatsApp, email, and SMS engagement channels. Includes messages with a free shipping offer, a 20% discount code for new subscribers, and product promotions, enhancing customer interaction.

Omnichannel support

Meet customers where they are

Handle support conversations across WhatsApp, Instagram, Google Business, SMS, and more from one platform. Ensure consistent service quality regardless of how customers reach you.

Various social channels including email, sms, whatsapp and more

Omnichannel support

Meet customers where they are

Handle support conversations across WhatsApp, Instagram, Google Business, SMS, and more from one platform. Ensure consistent service quality regardless of how customers reach you.

Various social channels including email, sms, whatsapp and more

Omnichannel support

Meet customers where they are

Handle support conversations across WhatsApp, Instagram, Google Business, SMS, and more from one platform. Ensure consistent service quality regardless of how customers reach you.

Various social channels including email, sms, whatsapp and more
An AI bot routing a customer to a live agent to help with their query.

AI-powered efficiency

Scale support with AI assistance

Let AI handle routine inquiries, suggest responses to agents, and identify customer intent automatically. Free up your team to focus on complex issues that need a human touch.

Integrations

Scale support with AI assistance

Let AI handle routine inquiries, suggest responses to agents, and identify customer intent automatically. Free up your team to focus on complex issues that need a human touch.

Integrations

Scale support with AI assistance

Let AI handle routine inquiries, suggest responses to agents, and identify customer intent automatically. Free up your team to focus on complex issues that need a human touch.

Route inquiries intelligently with smart routing

Automatically assign tickets based on agent skills, workload, and inquiry type. Prioritize urgent issues and ensure even distribution of support tasks across your team.

A visual showcase of Bird's Journey features including creating chats, ai automation, sending comments, conditional branches, AI handcovers and human handovers.

Route inquiries intelligently with smart routing

Automatically assign tickets based on agent skills, workload, and inquiry type. Prioritize urgent issues and ensure even distribution of support tasks across your team.

A visual showcase of Bird's Journey features including creating chats, ai automation, sending comments, conditional branches, AI handcovers and human handovers.

Route inquiries intelligently with smart routing

Automatically assign tickets based on agent skills, workload, and inquiry type. Prioritize urgent issues and ensure even distribution of support tasks across your team.

A visual showcase of Bird's Journey features including creating chats, ai automation, sending comments, conditional branches, AI handcovers and human handovers.

Self-serve solutions

Enable customer independence with self-serve solutions

Implement AI chatbots for common questions, create knowledge bases for self-help, and design automated workflows that guide customers to solutions without agent intervention.

An AI bot responding to a customers question accross multiple social channels including whatsapp, email, messenger, sms, and instagram.

Self-serve solutions

Enable customer independence with self-serve solutions

Implement AI chatbots for common questions, create knowledge bases for self-help, and design automated workflows that guide customers to solutions without agent intervention.

An AI bot responding to a customers question accross multiple social channels including whatsapp, email, messenger, sms, and instagram.

Self-serve solutions

Enable customer independence with self-serve solutions

Implement AI chatbots for common questions, create knowledge bases for self-help, and design automated workflows that guide customers to solutions without agent intervention.

An AI bot responding to a customers question accross multiple social channels including whatsapp, email, messenger, sms, and instagram.
UI of statistics including satisfaction rates, average reply times, resolution times, and overall resolution rates.

Performance analytics

Measure and optimize performance

Track resolution times, customer satisfaction, and agent productivity in real-time. Use data-driven insights to continuously improve your support operations.

Integrations

Measure and optimize performance

Track resolution times, customer satisfaction, and agent productivity in real-time. Use data-driven insights to continuously improve your support operations.

Integrations

Measure and optimize performance

Track resolution times, customer satisfaction, and agent productivity in real-time. Use data-driven insights to continuously improve your support operations.

Customers

Hear it from our customers

Bird helps marketing, service, and engineering teams create personalized interactions that drive growth.

4x

More work accomplished

"In 3 months, we've knocked out 4 times the work by enabling the less technical teams to help on email production."

Tammi St. Angelo, Global Marketing Automation and Email Strategy

2.5x

Increase in conversion rates

“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”

Tjhai A Eng, Marketing & Loyalty

+161%

Open rate improvement

“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”

Justin Farris, Senior Product Manager for Growth

Intergrations

Connect your existing tools and data sources with ease

Integrate your existing apps, systems, and data sources in just a few clicks.

Pricing

Flexible plans for businesses of all sizes

Bird charges based on the number of Contacts you are targeting on a monthly basis.

Customers

Hear it from our customers

Bird helps marketing, service, and engineering teams create personalized interactions that drive growth.

4x

More work accomplished

"In 3 months, we've knocked out 4 times the work by enabling the less technical teams to help on email production."

Tammi St. Angelo, Global Marketing Automation and Email Strategy

2.5x

Increase in conversion rates

“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”

Tjhai A Eng, Marketing & Loyalty

+161%

Open rate improvement

“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”

Justin Farris, Senior Product Manager for Growth

Intergrations

Connect your existing tools and data sources with ease

Integrate your existing apps, systems, and data sources in just a few clicks.

Pricing

Flexible plans for businesses of all sizes

Bird charges based on the number of Contacts you are targeting on a monthly basis.

Customers

Hear it from our customers

Bird helps marketing, service, and engineering teams create personalized interactions that drive growth.

4x

More work accomplished

"In 3 months, we've knocked out 4 times the work by enabling the less technical teams to help on email production."

Tammi St. Angelo, Global Marketing Automation and Email Strategy

2.5x

Increase in conversion rates

“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”

Tjhai A Eng, Marketing & Loyalty

+161%

Open rate improvement

“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”

Justin Farris, Senior Product Manager for Growth

Intergrations

Connect your existing tools and data sources with ease

Integrate your existing apps, systems, and data sources in just a few clicks.

Pricing

Flexible plans for businesses of all sizes

Bird charges based on the number of Contacts you are targeting on a monthly basis.

Platform

Explore the rest of the platform

One integrated platform for Marketing, Service, Payments and API’s.

Marketing

Expand your audience, create personalized campaigns, and marketing journeys.

Service

Provide exceptional customer support with intuitive ticket management and analytics.

Payments

Simplify online payments and in-chat checkouts across multiple currencies.

Developers

Integrate SMS, WhatsApp, Email and social channels into your workflow.

Platform

Explore the rest of the platform

One integrated platform for Marketing, Service, Payments and API’s.

Marketing

Expand your audience, create personalized campaigns, and marketing journeys.

Service

Provide exceptional customer support with intuitive ticket management and analytics.

Payments

Simplify online payments and in-chat checkouts across multiple currencies.

Developers

Integrate SMS, WhatsApp, Email and social channels into your workflow.

Platform

Explore the rest of the platform

One integrated platform for Marketing, Service, Payments and API’s.

Marketing

Expand your audience, create personalized campaigns, and marketing journeys.

Service

Provide exceptional customer support with intuitive ticket management and analytics.

Payments

Simplify online payments and in-chat checkouts across multiple currencies.

Developers

Integrate SMS, WhatsApp, Email and social channels into your workflow.

Customer Service

The AI-first omnichannel Service tool

Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology. 

Customer Service

The AI-first omnichannel Service tool

Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology. 

Customer Service

The AI-first omnichannel Service tool

Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology. 

FAQs

Any questions left unanswered?

How does multi-channel support work?

Our platform unifies conversations from all channels in one inbox. Agents can handle inquiries from WhatsApp, Instagram, SMS, and more while maintaining context and conversation history.

What can AI automate in customer support?

How does ticket routing work?

What self-service options are available?

How do you measure support efficiency?

Can this integrate with existing tools?

FAQs

Any questions left unanswered?

How does multi-channel support work?

Our platform unifies conversations from all channels in one inbox. Agents can handle inquiries from WhatsApp, Instagram, SMS, and more while maintaining context and conversation history.

What can AI automate in customer support?

How does ticket routing work?

What self-service options are available?

How do you measure support efficiency?

Can this integrate with existing tools?

FAQs

Any questions left unanswered?

How does multi-channel support work?

Our platform unifies conversations from all channels in one inbox. Agents can handle inquiries from WhatsApp, Instagram, SMS, and more while maintaining context and conversation history.

What can AI automate in customer support?

How does ticket routing work?

What self-service options are available?

How do you measure support efficiency?

Can this integrate with existing tools?

The AI-first CRM for Marketing, Services and Payments

By clicking "Get a Demo" you agree to Bird's

The AI-first CRM for Marketing, Services and Payments

By clicking "Get a Demo" you agree to Bird's

The AI-first CRM for Marketing, Services and Payments

By clicking "Get a Demo" you agree to Bird's

Payment services are provided in the United Kingdom by Airwallex (UK) Limited, an electronic money institution authorised by the Financial Conduct Authority with registration number 900876, and in the European Economic Area by Airwallex (Netherlands) B.V., an electronic money institution authorised by De Nederlandsche Bank with licence number R179622.

© 2024 Bird. All rights reserved.

Made with <3 in Amsterdam

Privacy settings

Payment services are provided in the United Kingdom by Airwallex (UK) Limited, an electronic money institution authorised by the Financial Conduct Authority with registration number 900876, and in the European Economic Area by Airwallex (Netherlands) B.V., an electronic money institution authorised by De Nederlandsche Bank with licence number R179622.

© 2024 Bird. All rights reserved.

Made with <3 in Amsterdam

Privacy settings

Payment services are provided in the United Kingdom by Airwallex (UK) Limited, an electronic money institution authorised by the Financial Conduct Authority with registration number 900876, and in the European Economic Area by Airwallex (Netherlands) B.V., an electronic money institution authorised by De Nederlandsche Bank with licence number R179622.

© 2024 Bird. All rights reserved.

Made with <3 in Amsterdam

Privacy settings