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Marketing on Email, SMS & WhatsApp for BigCommerce

Sync your data, build hyper-targeted audiences, and set up smart automations to drive orders and increase customer lifetime value.

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+81%

Conversion improvement

On highly personalized messages vs. generic ones.

+40%

Conversion rate

On messages that use rich and interactive content vs. plaintext.

99%

Click-through rate

Prime Video achieved a 99% reply rate from users who interacted with an ad.

One platform to run all your marketing automation from

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Run dynamic campaigns that convert, engage and retain

Craft timely and tailored messages that prompt action throughout the customer's journey.

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Recover lost sales
Nudge customers to complete checkout with our pre-built abandoned cart flow.
Send marketing campaigns
Push product recommendations directly to your customers from your WooCommerce store.
Re-engage customers
Craft and send engaging, personalized marketing campaigns to bring back lapsed customers.
Simplify delivery
Keep customers informed of the status of their orders with on-demand dispatch and delivery notifications.

Recover lost sales
Nudge customers to complete checkout with our pre-built abandoned cart flow.
Send marketing campaigns
Push product recommendations directly to your customers from your WooCommerce store.
Re-engage customers
Craft and send engaging, personalized marketing campaigns to bring back lapsed customers.
Simplify delivery
Keep customers informed of the status of their orders with on-demand dispatch and delivery notifications.

Recover lost sales
Nudge customers to complete checkout with our pre-built abandoned cart flow.
Send marketing campaigns
Push product recommendations directly to your customers from your WooCommerce store.
Re-engage customers
Craft and send engaging, personalized marketing campaigns to bring back lapsed customers.
Simplify delivery
Keep customers informed of the status of their orders with on-demand dispatch and delivery notifications.

Craft powerful journeys driven by customer data

Collect customer insights, such as purchase records and browsing patterns, to create tailored campaigns using Bird's user-friendly builder.

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Data synchronization

Effortlessly sync real-time data between your store and combine it with any other platform you use.

360 customer profiles

Create unified customer profiles using customer preferences, behaviours, events and more.

Triggered journeys

Automate messaging journeys for events like abandoned carts or new subscribers. Design each journey with ease, using our drag-and-drop builder.

Support for multiple channels

Choose the right channel for the purpose, such as delivery updates via SMS, nurture campaigns via Email, or limited-time offers via WhatsApp.

Precise segmentation

Segment and target BigCommerce customers based on purchase history, lifetime value, frequently browsed categories, and more.

In-depth reporting

Measure and compare campaign performance with pre-built dashboards and reports. Compare performance in real-time on a global scale, by channel, or individually.

One tool. Multiple channels.

Create rich, dynamic messages for every channel, that pull in products from your BigCommerce store in seconds - no design or engineering resources required.

Access a unified view ofevery customer

Seamlessly sync your BigCommerce data with Bird’s CDP to build precise customer profiles, which update in real-time.

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Customer profiles

Consolidate every interaction, data point, and touchpoint for each contact into a unified, detailed view.

Historical data

View a customers entire history with your business, from site visits, WhatsApp interactions, orders, product inquiries, and more, in a centralised place.

Automatic deduplication

Remove duplicate contacts with automatic identifier-based contact deduplication.

Trusted by 25,000 customers

Matahari, the largest retail platform in Indonesia — managed to reach millions of customers with a delivery rate of 98%, and achieved conversion rates 2.5 times the industry average.

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“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”

Tjhai A Eng

Marketing & Loyalty

For Enterprises

Intuitive products built for Enterprises

Anything you need for the best experience.

See All Features

Unrivaled scale

We process almost half a trillion Emails, SMS, and payments each month. Our scale means we have encountered all the pitfalls, and we'll help you avoid them.

In-depth access controls

The entire platform offers fine grained access controls that allow you to provision your workspace, it's users, and how you get billed with total control and flexibility.

World-class support

With Bird you gain direct access to a dedicated team of experience specialised that can help you migrate, scale, and optimize—whether it's cost, speed, or deliverability that you are looking for.

Global compliance

Our legal and compliance teams work directly with thousands of highly regulated enterprises on a daily basis to help them stay compliant both domestically and across borders.

For Enterprises

Intuitive products built for Enterprises

Anything you need for the best experience.

See All Features

Unrivaled scale

We process almost half a trillion Emails, SMS, and payments each month. Our scale means we have encountered all the pitfalls, and we'll help you avoid them.

In-depth access controls

The entire platform offers fine grained access controls that allow you to provision your workspace, it's users, and how you get billed with total control and flexibility.

World-class support

With Bird you gain direct access to a dedicated team of experience specialised that can help you migrate, scale, and optimize—whether it's cost, speed, or deliverability that you are looking for.

Global compliance

Our legal and compliance teams work directly with thousands of highly regulated enterprises on a daily basis to help them stay compliant both domestically and across borders.

For Enterprises

Intuitive products built for Enterprises

Anything you need for the best experience.

See All Features

Unrivaled scale

We process almost half a trillion Emails, SMS, and payments each month. Our scale means we have encountered all the pitfalls, and we'll help you avoid them.

In-depth access controls

The entire platform offers fine grained access controls that allow you to provision your workspace, it's users, and how you get billed with total control and flexibility.

World-class support

With Bird you gain direct access to a dedicated team of experience specialised that can help you migrate, scale, and optimize—whether it's cost, speed, or deliverability that you are looking for.

Global compliance

Our legal and compliance teams work directly with thousands of highly regulated enterprises on a daily basis to help them stay compliant both domestically and across borders.

Integrate your favorite apps and tools