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M

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Automation

Streamline Customer Service with Intelligent Automation

Enhance your support team's efficiency and customer satisfaction with Bird's AI-powered service automation tools. Reduce response times, increase resolution rates, and deliver personalized support at scale.

M

I

Automation

Streamline Customer Service with Intelligent Automation

Enhance your support team's efficiency and customer satisfaction with Bird's AI-powered service automation tools. Reduce response times, increase resolution rates, and deliver personalized support at scale.

M

I

Automation

Streamline Customer Service with Intelligent Automation

Enhance your support team's efficiency and customer satisfaction with Bird's AI-powered service automation tools. Reduce response times, increase resolution rates, and deliver personalized support at scale.

All-in-one enterprise marketing suite

Powerful multichannel marketing, simplified

All-in-one enterprise marketing suite

Powerful multichannel marketing, simplified

All-in-one enterprise marketing suite

Powerful multichannel marketing, simplified

Integrations

Centralize customer data for seamless automation

Integrate service data from all touchpoints to create a unified customer view. Connect CRM, helpdesk, and communication channels for comprehensive insights.

Integrations

Centralize customer data for seamless automation

Integrate service data from all touchpoints to create a unified customer view. Connect CRM, helpdesk, and communication channels for comprehensive insights.

Segmentation

Tailor automated responses to customer needs

Categorize service requests using AI-driven analysis. Create dynamic segments based on issue type, customer history, and priority levels. Ensure automated responses are relevant and personalized to each customer's specific situation.

Segmentation

Tailor automated responses to customer needs

Categorize service requests using AI-driven analysis. Create dynamic segments based on issue type, customer history, and priority levels. Ensure automated responses are relevant and personalized to each customer's specific situation.

Design intelligent support workflows

Create adaptive service journeys using our visual workflow builder. Set up triggers based on customer actions, sentiment, or query type. Implement conditional logic to route queries to the right automated solution or human agent seamlessly.

Design intelligent support workflows

Create adaptive service journeys using our visual workflow builder. Set up triggers based on customer actions, sentiment, or query type. Implement conditional logic to route queries to the right automated solution or human agent seamlessly.

Templates

Craft intelligent response templates

Develop AI-assisted response templates for common queries. Implement dynamic content blocks that adjust based on customer data and context. Create a library of approved responses for consistent, accurate automated communications.

Templates

Craft intelligent response templates

Develop AI-assisted response templates for common queries. Implement dynamic content blocks that adjust based on customer data and context. Create a library of approved responses for consistent, accurate automated communications.

Launch chatbots

Deploy timely, context-aware automated support

Activate automated responses across multiple service channels. Optimize response timing based on urgency and customer preferences. Implement sentiment analysis to adjust tone and escalate to human agents when necessary.

Launch chatbots

Deploy timely, context-aware automated support

Activate automated responses across multiple service channels. Optimize response timing based on urgency and customer preferences. Implement sentiment analysis to adjust tone and escalate to human agents when necessary.

Analytics

Gain insights into automation performance

Track key metrics like resolution rates, response times, and customer satisfaction for automated interactions. Analyze which queries are best suited for automation. Identify areas for improvement and optimization in your automated workflows.

Analytics

Gain insights into automation performance

Track key metrics like resolution rates, response times, and customer satisfaction for automated interactions. Analyze which queries are best suited for automation. Identify areas for improvement and optimization in your automated workflows.

Enterprise ready

Robust automation for complex service environments

Handle high volumes of service interactions with advanced automation tools. Ensure compliance and data security in automated processes. Integrate with existing enterprise systems for seamless service automation across your organization.

Enterprise ready

Robust automation for complex service environments

Handle high volumes of service interactions with advanced automation tools. Ensure compliance and data security in automated processes. Integrate with existing enterprise systems for seamless service automation across your organization.

The AI-first omnichannel Service tool

Unify customer data, automate campaigns, and boost sales with AI technology

AI chatbots

Omnichannel Inbox

Live chat

Automations

Analytics

Email Support

SMS Support

Voice Support

CSAT

WhatsApp Support

Social Support

The AI-first omnichannel Service tool

Unify customer data, automate campaigns, and boost sales with AI technology

AI chatbots

Omnichannel Inbox

Live chat

Automations

Analytics

Email Support

SMS Support

Voice Support

CSAT

WhatsApp Support

Social Support

The AI-first omnichannel Service tool

Unify customer data, automate campaigns, and boost sales with AI technology

AI chatbots

Omnichannel Inbox

Live chat

Automations

Analytics

Email Support

SMS Support

Voice Support

CSAT

WhatsApp Support

Social Support

Any questions left unanswered?

What is service automation?

Service automation uses AI and pre-built workflows to handle routine customer service tasks, allowing teams to focus on complex issues. Bird's tools streamline processes, ensuring faster responses and improved customer satisfaction.

Can I customize automated workflows?

Is service automation suitable for complex environments?

How secure is my data with service automation?

Can I track the performance of automated workflows?

Any questions left unanswered?

What is service automation?

Service automation uses AI and pre-built workflows to handle routine customer service tasks, allowing teams to focus on complex issues. Bird's tools streamline processes, ensuring faster responses and improved customer satisfaction.

Can I customize automated workflows?

Is service automation suitable for complex environments?

How secure is my data with service automation?

Can I track the performance of automated workflows?

Any questions left unanswered?

What is service automation?

Can I customize automated workflows?

Is service automation suitable for complex environments?

How secure is my data with service automation?

Can I track the performance of automated workflows?

  • Book a demo. Experience and see how Bird can transform your business.

  • Book a demo. See Bird in action and discover how it can transform your business.

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  • Book a demo. Experience and see how Bird can transform your business.

  • Book a demo. See Bird in action and discover how it can transform your business.

Reach

Email

Voice API

Numbers API

SMS API

WhatsApp API

PowerMTA

Momentum

Grow

Marketing

Sales

Manage

Inbox

Payments

Expenses

HR

Automate

AI

Workflows

Resources

Pricing

Changelog

Documentation

Support

Knowledge base

Customers

Company

About

Partners

Careers

Legal

Terms

Privacy settings

Newsletter

Stay up to date with Bird through weekly updates to your inbox.

x.com

Instagram

LinkedIn

Bird VAT number: NL 850209092B01, KVK number: 51874474

  • Book a demo. Experience and see how Bird can transform your business.

  • Book a demo. See Bird in action and discover how it can transform your business.

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