Introduction to AI Employees

• Create your first AI employee

  Step-by-step guide to creating and configuring an AI employee, from model selection to advanced settings and knowledge base integration.

• Set up your AI employee's profile and personality

  Learn how to design a unique AI employee with custom avatars, detailed biographies, personality traits, and communication styles.

• Manage AI conversations with abandonment rules and nudges

  Master techniques to keep AI conversations engaging, with advanced abandonment rules, timeout settings, and re-engagement nudges.

• Set up your AI employee's knowledge base

  Create and manage intelligent knowledge bases that empower your AI employees to provide accurate, context-aware responses.

• Set up guardrails for your AI employee

  Define clear boundaries and control mechanisms to ensure responsible and appropriate AI employee behavior across interactions.

• Set up actions for your AI employee

  Learn to set up sophisticated action workflows, including message sending, task resolution, and seamless human agent handovers.

• Set up tasks for your AI employee

  Master the art of building complex task flows with API integrations, data filtering, and dynamic response capabilities.

• Set up advanced settings and deploy your AI employee

  Navigate comprehensive AI employee settings, from performance optimization to multi-channel deployment and personalization.