# Email automation.

Send a welcome. Wait for the next action. Follow up when it matters. Build email workflows around customer events, with reusable templates and a visual path you can inspect.

[Read customer stories](/customers)

[Explore Enterprise](/enterprise)

- [Airwallex](/customers/airwallex)
- [Glovo](/customers/glovo)
- [Zillow](/customers/zillow)
- Uber
- [Binance](/customers/binance)
- Adobe
- Meta
- PayPal
- Pinterest
- Square
- [Al Jazeera](/customers/aljazeera)
- [Aramex](/customers/aramex)
- [Bazaar Technologies](/customers/bazaar)
- [ComparaOnline](/customers/compara)
- [Emma](/customers/emma)

## Prepare with your agent. Make the flow your own.

Ask your agent to create and preview the email with Bird MCP. Then connect that template to customer events, conditions and waits in the Automations builder.

[Connect Bird MCP](/docs/ai/mcp-server)

[Explore the Email API](/email-api)

[Automations guide](/docs/guides/automations)

## See the path. Before it goes live.

Try the workflow with sample customer data before you publish. Preview shows which branch it takes and how the data maps into your email, so you can catch a missing name or wrong recipient before a customer receives it.

Preview simulates actions and waits without sending messages.

## A welcome is a start. What happens next matters.

Start a workflow when a customer signs up. Send a welcome email, wait for activation, and follow up if they still need help. Connect your application’s events to conditions, waits and email actions in the visual builder.

[Application events](/docs/guides/automations/application-events)

[Email templates](/email-api/features/templates)

## Different customers. The right next step.

See which path a customer took and why. Open a run to inspect its inputs and step results, whether it completed, paused for an event or encountered a problem. Published versions keep the workflow behind each run clear.

[Publish and inspect runs](/docs/guides/automations)

[Send audience campaigns](/email-api/features/email-marketing)

## Email automation, explained.

### Is Email automation available in my workspace?

Automations is in Early access. Your workspace permissions determine the actions available, and your organization has a shared run allowance. Review the Automations guide and your workspace before publishing.

### Can I test a workflow without sending emails?

Yes. Preview evaluates conditions and field mappings against sample data, with simulated action results and waits. Starting a real run executes the published workflow and can send messages.

### Can a workflow send to an entire audience?

A flow does not automatically run an action for each audience member. Use Broadcasts for an audience campaign, and configure supported workflow actions for individual customer events.



## 规模扩展， 不失控制。

在工作区中组织团队，控制 API 访问权限，并通过审计日志追踪变更。

[PowerMTA](/email-api/features/power-mta)[Momentum](/email-api/features/momentum)[工作区](/docs/guides/workspaces)[团队角色](/docs/guides/users-teams-roles)[API 身份验证](/docs/guides/authentication)[审计日志](/docs/knowledge-base/account-security/audit-log)[探索 Enterprise](/email-api/enterprise)

## 更进一步。 With Email.

从首次发送到规模化投递，一应俱全。

- [Transactional email](/email-api/features/transactional-email) — Send receipts, confirmations and notifications.

- [Email marketing](/email-api/features/email-marketing) — Create broadcasts, newsletters and promotions.

- [邮件 API](/email-api) — Build email into your app or agent.

- [Email automation](/email-api/features/email-automation) — Connect customer events to relevant messages.

- [邮件模板](/email-api/features/templates) — Create reusable, personalized emails.

- [联系人与受众](/email-api/features/audiences) — Organize contacts and maintain audiences.

- [SMTP 中继](/email-api/features/smtp) — 连接你现有的邮件技术栈。

- [入站邮件](/email-api/features/inbound) — 接收回复和附件。

- [Email deliverability](/email-api/features/deliverability) — Authenticate senders and manage reputation.

- [邮件分析](/email-api/features/analytics) — Trace delivery, engagement and failures.

- [Inbox Insights](/email-api/features/inbox-insights) — Measure inbox placement and run seed tests.

- [Competitive Insights](/email-api/features/competitive-insights) — Explore competitor campaigns and sending patterns.

[邮件快速入门](/email-api/getting-started)[邮件定价](/email-api/pricing)[服务商对比](/email-api/compare)[邮件常见问题](/email-api/faqs)[邮件资源库](/email-api/resources)

## 从一个渠道开始。 跨渠道扩展。

将下一次客户对话接入同一个工作区。

- [Email](/email-api) — 发送、接收和追踪邮件。

- [SMS](/sms-api) — 发送更新，保持回复连贯。

- [WhatsApp](/whatsapp-api) — 富消息与实时对话。

- [Apple Messages](/apple-messages-api) — 在 Messages 中帮助客户。

- [Voice](/voice-api) — 接通电话，引导对话。

- [Verify](/verify-api) — 通过验证码确认访问权限。

- [Lookup](/lookup-api) — 发送前核实联系方式。

- [Mailbox](/mailbox-api) — 为你的应用提供收件箱。

- [eSIM](/esim-api) — 将移动连接能力集成到你的产品中。

- [Realtime](/realtime-api) — 保持应用实时同步。

## 你的下一个创意。 随时连接。

[开始使用](/dashboard/signup?returnTo=%2Fdashboard%2Fw%2Fautomations)[联系销售](/demo?product=email&source_page=%2Femail-api%2Ffeatures%2Femail-automation)