Incident alerting through messaging. Route PagerDuty incidents to WhatsApp, SMS, and Slack. Acknowledge and resolve directly from messaging.
Route PagerDuty incidents to messaging channels by severity
Acknowledge incidents by replying to messaging notifications
Notify escalation chains via messaging when incidents aren't acknowledged
Broadcast incident status updates through messaging channels
Reach on-call engineers via WhatsApp when critical incidents trigger
Broadcast incident status to stakeholders via messaging during outages