---
title: "A familiar chat. A code to continue."
canonical: "https://bird.com/verify-api/features/whatsapp"
---

# A familiar chat. A code to continue.

Deliver a managed WhatsApp authentication message and check the code the customer enters. Keep another eligible route available where delivery needs it.

## A code received. A recipient confirmed.

Bring the verification into your sign-in flow. Collect the code, check the answer, and help the customer continue.

[Explore recipient verification](/docs/guides/verify/sending-verifications#check-the-code)
Illustrative product records. These controls change the example only; no request or purchase is made.

## A managed template. A checked answer.

Deliver a managed passcode through WhatsApp.

### Use the supported managed identity.

WhatsApp verification uses a Bird-managed business number and authentication template. Bird Verify and Authifly are available identities; this path does not use your ordinary service-conversation template.

### Check the recipient’s route.

The number must receive WhatsApp messages, and the destination must support the shared passcode route. Some countries restrict this channel even when it appears in the configured order.

### Continue within the same verification.

An eligible fallback sends another code on the next channel while preserving the verification and expiry. A late code from an earlier attempt can still be checked while the verification remains pending.

[Explore Verify whatsapp verification →](/docs/guides/verify/overview)

## Keep building with Verify.

Review destination restrictions, the next delivery route and the identity customers see.

[Fallback delivery Give an undelivered code another configured route. →](/verify-api/features/orchestration)

[Country controls Choose where and how verification delivery is attempted. →](/docs/guides/verify/countries)

[Sender branding Choose the identity customers see with the code. →](/docs/guides/verify/senders)

[Explore Verify →](/verify-api)

## Scale without losing control.

Organize teams in workspaces, control API access, and trace changes through audit logs.

[Workspaces](/docs/guides/workspaces)[Team roles](/docs/guides/users-teams-roles)[API authentication](/docs/guides/authentication)
[Explore Enterprise](/enterprise)

## Start with Verify. Build across channels with Bird.

[Get Started](/dashboard/signup?returnTo=%2Fdashboard%2Fw%2Fverify) · [Contact Sales](/demo?product=verify)

[Email](/email-api) · [SMS](/sms-api) · [WhatsApp](/whatsapp-api) · [Apple Messages](/apple-messages-api) · [Voice](/voice-api)



## Related resources

- [Verify phone numbers at signup](/learn/series/verify-phone-numbers-at-signup) (video)
- [Verify your first customer](/docs/get-started/verify-your-first-customer) (docs)
- [What does OTP mean? One-time passwords explained](/explained/verify/what-does-otp-mean) (answer)
- [Build your first integration](/learn/paths/integration) (course)

[Get an implementation brief](/learn/workspace?topic=verify)