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Slack App

Slack + Bird. Real-time team notifications and workflow triggers. Get alerted on customer conversations, escalations, and campaign results — all in Slack.

What you can do

Conversation alerts

Get Slack notifications when customers start conversations or need help

Escalation routing

Route escalated conversations to Slack channels for team review

Slash commands

Trigger Bird actions from Slack using slash commands

Campaign reporting

Receive campaign performance summaries in Slack

Approval workflows

Approve messaging templates and campaigns from Slack

How it works

Install the Bird app in your Slack workspace. Configure which Bird events trigger Slack notifications and which channels receive them. Set up slash commands for common Bird actions.

Use cases

Sales alerts

Notify sales channels when high-value leads start conversations

Support escalation

Route complex customer issues to support team channels

Campaign launches

Coordinate campaign launches with Slack-based approval workflows