Versioning. How versioning works.

How versioning works

Here's how the process works:

When you create a new template, it will remain in "draft" status until you publish it.
Once a template has been published, you can modify it by "Cloning and editing" it. This creates a new version.
When you publish the second version of your template, the previous version will be deactivated. It can no longer be used.
You can revert to a previous version of a message template by "Cloning and editing" it, and publishing it as it is or making additional changes before publication.

Starting with a template that you have published, follow these steps to create a new version.

Go to Message Templates.
From the list of projects, select an "Active" message template.
In the top right-hand corner, click Clone and edit.
In the pop-up, click Clone and edit.
Edit your template.
When you are ready, click Publish.
In the pop-up, click Yes, publish new version to set your changes live, and replace the previous message template version with the updated version.

Now that you have created a new version of your message template, you will see it listed under Versions when you view that message template.

Go to Message Templates.
From the list of projects, select an "Active" message template.
Locate the version that you want to view, click the three dots on the right-hand side, and click View version.