Deploy intelligent chatbots across WhatsApp, web chat, and SMS. Qualify leads, answer FAQs, and close deals — 24 hours a day, in every language.
Most chatbots feel like phone trees — rigid scripts that frustrate customers. Bird's AI chatbots are trained on your actual knowledge base, product catalog, and support history, so they hold natural conversations that resolve issues, qualify leads, and close sales without sounding robotic.
Design conversation flows with a visual drag-and-drop editor. Add conditional logic, API calls, variable assignments, and handoff rules without writing a single line of code. Build bots that handle complex multi-turn conversations in minutes.
Train bots on your knowledge base, product documentation, and past conversations for natural, accurate answers. The AI understands intent and context — not just keyword matching — so customers get helpful responses, not scripted dead ends.
Deploy the same bot on WhatsApp, web chat, SMS, Instagram, and Facebook Messenger from a single configuration. One bot, every channel — with automatic format adaptation for each platform's capabilities.
Chatbots aren't just for deflecting support tickets. Bird's conversational AI qualifies leads, books meetings, processes orders, and routes high-intent prospects to your sales team in real time — 24 hours a day, in 100+ languages.
Chatbots ask qualifying questions based on your ICP criteria and route hot leads to sales reps in real time. Prospects get instant engagement instead of waiting for a form response, and your team only talks to qualified buyers.
When conversations require human judgment, the bot seamlessly transfers to a live agent with full conversation history and context. No customer has to repeat themselves, and agents pick up exactly where the bot left off.
Track resolution rates, drop-off points, customer satisfaction scores, and revenue attributed to bot conversations. Identify which flows convert and which need optimization with detailed funnel analytics.
Our WhatsApp chatbot handles 73% of customer inquiries without human intervention, saving us 200+ agent hours per week.
Airwallex, Product Engineering