# Email automation. Send a welcome. Wait for the next action. Follow up when it matters. Build email workflows around customer events, with reusable templates and a visual path you can inspect. [Read customer stories](/customers) [Explore Enterprise](/enterprise) - [Airwallex](/customers/airwallex) - [Glovo](/customers/glovo) - [Zillow](/customers/zillow) - Uber - [Binance](/customers/binance) - Adobe - Meta - PayPal - Pinterest - Square - [Al Jazeera](/customers/aljazeera) - [Aramex](/customers/aramex) - [Bazaar Technologies](/customers/bazaar) - [ComparaOnline](/customers/compara) - [Emma](/customers/emma) ## Prepare with your agent. Make the flow your own. Ask your agent to create and preview the email with Bird MCP. Then connect that template to customer events, conditions and waits in the Automations builder. [Connect Bird MCP](/docs/ai/mcp-server) [Explore the Email API](/email-api) [Automations guide](/docs/guides/automations) ## See the path. Before it goes live. Try the workflow with sample customer data before you publish. Preview shows which branch it takes and how the data maps into your email, so you can catch a missing name or wrong recipient before a customer receives it. Preview simulates actions and waits without sending messages. ## A welcome is a start. What happens next matters. Start a workflow when a customer signs up. Send a welcome email, wait for activation, and follow up if they still need help. Connect your application’s events to conditions, waits and email actions in the visual builder. [Application events](/docs/guides/automations/application-events) [Email templates](/email-api/features/templates) ## Different customers. The right next step. See which path a customer took and why. Open a run to inspect its inputs and step results, whether it completed, paused for an event or encountered a problem. Published versions keep the workflow behind each run clear. [Publish and inspect runs](/docs/guides/automations) [Send audience campaigns](/email-api/features/email-marketing) ## Email automation, explained. ### Is Email automation available in my workspace? Automations is in Early access. Your workspace permissions determine the actions available, and your organization has a shared run allowance. Review the Automations guide and your workspace before publishing. ### Can I test a workflow without sending emails? Yes. Preview evaluates conditions and field mappings against sample data, with simulated action results and waits. Starting a real run executes the published workflow and can send messages. ### Can a workflow send to an entire audience? A flow does not automatically run an action for each audience member. Use Broadcasts for an audience campaign, and configure supported workflow actions for individual customer events. ## Skaluj bez utraty kontroli. Organizuj zespoły w obszarach roboczych, kontroluj dostęp do API i śledź zmiany w dziennikach audytu. [PowerMTA](/email-api/features/power-mta)[Momentum](/email-api/features/momentum)[Obszary robocze](/docs/guides/workspaces)[Role zespołowe](/docs/guides/users-teams-roles)[Uwierzytelnianie API](/docs/guides/authentication)[Dzienniki audytu](/docs/knowledge-base/account-security/audit-log)[Poznaj Enterprise](/email-api/enterprise) ## Idź dalej. With Email. Wszystko od pierwszej wysyłki po dostarczanie na dużą skalę. - [Transactional email](/email-api/features/transactional-email) — Send receipts, confirmations and notifications. - [Email marketing](/email-api/features/email-marketing) — Create broadcasts, newsletters and promotions. - [E-mail API](/email-api) — Build email into your app or agent. - [Email automation](/email-api/features/email-automation) — Connect customer events to relevant messages. - [Szablony e-mail](/email-api/features/templates) — Create reusable, personalized emails. - [Kontakty i grupy odbiorców](/email-api/features/audiences) — Organize contacts and maintain audiences. - [Przekazywanie SMTP](/email-api/features/smtp) — Podłącz istniejący stos pocztowy. - [Poczta przychodząca](/email-api/features/inbound) — Odbieraj odpowiedzi i załączniki. - [Email deliverability](/email-api/features/deliverability) — Authenticate senders and manage reputation. - [Analityka e-mail](/email-api/features/analytics) — Trace delivery, engagement and failures. - [Inbox Insights](/email-api/features/inbox-insights) — Measure inbox placement and run seed tests. - [Competitive Insights](/email-api/features/competitive-insights) — Explore competitor campaigns and sending patterns. [Szybki start z e-mailem](/email-api/getting-started)[Cennik e-maili](/email-api/pricing)[Porównaj dostawców](/email-api/compare)[FAQ dotyczące e-maili](/email-api/faqs)[Biblioteka zasobów e-mail](/email-api/resources) ## Zacznij od jednego. Rozwijaj się na wielu kanałach. Przenieś kolejną rozmowę z klientem do tego samego obszaru roboczego. - [Email](/email-api) — Wysyłaj, odbieraj i śledź e-maile. - [SMS](/sms-api) — Wysyłaj aktualizacje. Odpowiedzi zawsze połączone. - [WhatsApp](/whatsapp-api) — Bogate wiadomości i rozmowy. - [Apple Messages](/apple-messages-api) — Pomagaj klientom w Messages. - [Voice](/voice-api) — Łącz rozmowy i kieruj połączeniami. - [Verify](/verify-api) — Potwierdź dostęp kodem. - [Lookup](/lookup-api) — Sprawdź dane kontaktowe przed wysyłką. - [Mailbox](/mailbox-api) — Daj swojej aplikacji skrzynkę odbiorczą. - [eSIM](/esim-api) — Wbuduj łączność mobilną w swój produkt. - [Realtime](/realtime-api) — Synchronizuj swoje aplikacje na bieżąco. ## Twój kolejny pomysł. Gotowy do połączenia. [Rozpocznij](/dashboard/signup?returnTo=%2Fdashboard%2Fw%2Fautomations)[Skontaktuj się z działem sprzedaży](/demo?product=email&source_page=%2Femail-api%2Ffeatures%2Femail-automation)