# Found in Maps. Continued in Messages.

Let customers start a useful conversation from the place they need help. Connect the entry point to your approved business and the right receiving team.

## Found in Maps. Continued in Messages.

Make the first conversation part of the customer journey. Connect your Apple-approved business and supported service integration.

Illustrative approved business journey. Registration and Apple Experience Review are separate requirements. Workspace creation does not approve a business. No message is sent.
[Business registration](/docs/guides/apple-messages/registration)[Entry points](/apple-messages-api/features/entry-points)
[Discuss your integration](/demo)

## Start in context. Arrive at the right team.

Help customers start a conversation with your business.

### Choose a natural starting point.

Place the Messages entry on a location, product or service page. Tell customers what the team can help with and provide a suitable alternative when the device cannot open the experience.

### Carry the service context.

Use the correct Apple business identifier, intent and receiving group. A suggested opening message fills the composer; the customer still chooses whether to send it. Keep private details out of public URLs.

### Verify the complete route.

Open each entry point, send the first message and check which team receives it. Keep a website click, composer open and inbound conversation as distinct observations.

[Explore Apple Messages entry points →](/docs/guides/apple-messages/entry-points)

## Keep building with Apple Messages.

Give the conversation a useful next step and measure the resulting service task.

[Rich messages Show products, links and choices inside the conversation. →](/apple-messages-api/features/rich-messages)

[Appointments Turn a customer’s choice into a confirmed appointment. →](/apple-messages-api/features/appointments)

[Analytics Measure the business result behind the conversation. →](/apple-messages-api/features/analytics)

[Explore Apple Messages →](/apple-messages-api)

## Skaluj bez utraty kontroli.

Organizuj zespoły w obszarach roboczych, kontroluj dostęp do API i śledź zmiany w logach audytu.

[Workspaces](/docs/guides/workspaces)[Team roles](/docs/guides/users-teams-roles)[API authentication](/docs/guides/authentication)
[Explore Enterprise](/enterprise)

## Start with Apple Messages. Build across channels with Bird.

[Get Started](/dashboard/signup) · [Contact Sales](/demo?product=apple-messages)

[Email](/email-api) · [SMS](/sms-api) · [WhatsApp](/whatsapp-api) · [Apple Messages](/apple-messages-api) · [Voice](/voice-api)



## Related resources

- [Integrate an Apple Messages customer journey](/docs/guides/apple-messages/api) (docs)
- [What is Apple Messages for Business?](/explained/apple-messages/what-is-apple-messages-for-business) (answer)

[Get an implementation brief](/learn/workspace?topic=apple-messages)