Set up Voice Integration and channel. Voice integration enables your web application to make, receive, and monitor calls using a virtual mobile number. Learn how to set it up with Bird

Voice integration allows your web application to make, receive, and monitor voice calls using a voice-enabled virtual mobile number. Setting up this feature in Bird enables you to manage all your voice communications directly from the platform.

Watch tutorial below to learn how to set up Voice integration in Bird, including:

• Installing a new Voice channel with a recognizable name
• Selecting an existing phone number or purchase a new one

Setting up Voice integration enhances your communication capabilities and provides a seamless way to manage phone interactions with your customers.

Voice integration enables your web application to make, receive, and monitor calls using a virtual mobile number. Here's how to set it up in Bird.

Step 1: Access Voice setup

• In the main menu, open Developer product
• In the menu, navigate to Voice
• Click on Voice Setup

Step 2: Install a new Voice channel

• Click on the "Install Voice" button
• This will open the channel creation form

Step 3: Configure your Voice channel

Step 4: Review the overview page

Step 5: Check the logs section

• Navigate to the logs tab
• Review call events and any system messages
• Use filters to find specific call information
• These logs help identify issues and troubleshoot problems

Explore additional videos and step-by-step guides to help you move forward.

• How to add SIP trunk
• Track performance using Voice logs