# Find the order. Resolve the next step.

Bring purchase, profile and device observations together. Recover the existing operation before considering another purchase.

## Bewaar de context. Houd ze verbonden.

Breng de bestelling, het profiel en het gebruiksrapport samen. Help de klant de juiste volgende stap te zetten.

[Gebruik en compatibele opwaarderingen](/docs/guides/esim/usage-and-top-ups)
[Bekijk dienstoperaties](/docs/guides/esim/operations)
Illustratieve productgegevens. Deze opties wijzigen alleen het voorbeeld; er wordt geen aanvraag of aankoop gedaan.

## Keep the order in view. Trace each stage.

Find the correct next step for a connectivity purchase.

### Identify the affected service.

Connect the authorized customer, order, payment and profile. Each record owns a different part of the outcome; avoid collapsing them into one generic connected status.

### Choose the relevant recovery path.

A payment issue, pending fulfillment and installed profile with no data require different investigation. Read current evidence and timestamps before proposing an action.

### Confirm before claiming completion.

Apply only an authorized operation supported by the service. Follow its recorded financial and network results, then give the customer the next useful step or a contextual handoff.

[Explore eSIM order management →](/docs/guides/esim/operations)

## Keep building with eSIM.

Resolve setup, read the latest observation or review another compatible package.

[Installation Guide the customer from provisioned order to an installed profile. →](/esim-api/features/installation)

[Usage See reported usage and the allowance left on a package. →](/docs/guides/esim/usage-and-top-ups)

[Top-ups Add an eligible package to an existing eSIM. →](/esim-api/features/usage-and-top-ups)

[Explore eSIM →](/esim-api)

## Schaal op zonder controle te verliezen.

Organiseer teams in werkruimtes, beheer API-toegang en traceer wijzigingen via auditlogs.

[Werkruimtes](/docs/guides/workspaces)[Teamrollen](/docs/guides/users-teams-roles)[API-authenticatie](/docs/guides/authentication)
[Ontdek Enterprise](/enterprise)

## Start with eSIM. Build across channels with Bird.

[Get Started](/dashboard/signup?returnTo=%2Fdashboard%2Fw%2Fesim) · [Contact Sales](/demo?product=esim)

[Email](/email-api) · [SMS](/sms-api) · [WhatsApp](/whatsapp-api) · [Apple Messages](/apple-messages-api) · [Voice](/voice-api)



## Related resources

- [eSIM connectivity guide](/docs/guides/esim/overview) (docs)
- [What is an eSIM?](/explained/esim/what-is-an-esim) (answer)

[Get an implementation brief](/learn/workspace?topic=esim)